This is the second time I've used this company's services, and once again they were outstanding. They responded quickly, provided a prompt quotation, and were professional throughout. The service wa... Leggi di più
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This is my second time using Superman and a Van for a house move - they're reliable, on time, great communication, and they were careful with all my stuff. These guys are absolute machines, super help... Leggi di più
1. Pricing structure. No need to write down every single item, load the van without worrying about hidden costs. 2. The 2 men who arrived with the van arrived early and set to work immediately and... Leggi di più
Grizzly’s team were punctual, professional, friendly, and incredibly hard working. It wasn’t a problem to add a bit more furniture and boxes to our move, and they worked hard and fast to keep the move... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Looking for a Man and Van service in London? Hire Super Man with a Van in Watford, Ealing, St. Albans, Killburn and Harrow. Get a free quote now!
Informazioni di contatto
Vicarage Road 43, WD18 0DE, Watford, Regno Unito
- supermanwithavan.com
4,8
Eccellente
161 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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I think they hire people and van
I think they hire people and van, because when I did my move two yrs ago, 2 guy arrived one of them with one beer on hand and both smelling drug. In the transport the legs from my sofa was broken. In the end the total hours was 2.5hrs but he charged 2. Definitely won't use again
10 aprile 2024
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Risposta di Super Man with a Van
Hi Guilherme, Thank you for taking the time to share your feedback. We’ve carefully checked our records and could not find any booking matching your name or details. As you mentioned, this took place two and a half years ago, so it’s likely there was some confusion regarding the company you used at that time.
We maintain very strict hiring and operating standards, and there is absolutely no tolerance for inappropriate behavior among our team members. All of our movers are fully vetted, trained, and expected to uphold professional conduct at all times. Our top priority is delivering a safe and reliable service for each and every customer.
We could not find any proof that our team was involved in this particular incident. Should you have any questions or additional details, please feel free to reach out so we can look into this further. Otherwise, we wish you the best and hope you find a moving company that meets your expectations in the future.
Trusted service
I've used the services of Super Man with a Van three times already and I'm very happy with my experience so far. I'm especially thankful to the last driver who was extremely helpful with loading and unloading my boxes and finished the whole move in very short time.
5 gennaio 2025
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Risposta di Super Man with a Van
Hi Elena, thank you so much for your kind review and for trusting us with your moves not once, but three times! It means a lot to us that you’ve consistently had a great experience with our service. We’re especially glad to hear that our driver went above and beyond to assist with loading and unloading, making your move quick and stress-free.
If you ever need a reliable man and van service again, we’ll be here to provide the same level of care and efficiency. Thanks again for choosing Super Man with a Van, and we look forward to helping you in the future!
Excellent house move services
Marcus and and Aisha both gave great customer services. They have been excellent in making the house move easier. I will recommend super man with a van for house removal services.
1 gennaio 2025
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Didn’t turn up- really disappointed in…
Didn’t turn up- really disappointed in the end went with a reputable company.
3 gennaio 2025
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Risposta di Super Man with a Van
Hi Pauline B,
We’re sorry to hear about your disappointment. However, we’ve carefully reviewed all our bookings and can confirm there is no record of a reservation under your name—or on the date you mentioned. In fact, we have attended every single scheduled move over the last week, and we pride ourselves on never missing any appointment.
It’s possible there may have been a misunderstanding or an error in the booking process or you are confusing us with another company, and we’d love the opportunity to clear this up.
We truly appreciate your feedback and would welcome the chance to show you why so many customers rely on us for punctual, professional service.
Best regards,
The Team at supermanwithavan.com
Great service from Marcus and his team
Great service from Marcus and his team. They were prompt with arrival time and everything went smoothly. Joy in the office kept in regular contact and was also very helpful. Wanted to say a big thank you to Marcus in particular for being so professional and obliging.
23 ottobre 2024
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Risposta di Super Man with a Van
Hi Deborah, thank you so much for your thoughtful review! We’re thrilled to hear that everything went smoothly with Marcus and his team. Punctuality and professionalism are top priorities for us, and it’s great to know that both the on-site team and Joy in the office provided helpful support throughout.
Marcus will be especially pleased to hear your appreciation for his hard work and professionalism. Thank you again for choosing us, and we’re here whenever you need assistance in the future!
Cowboys
Please do yourself a favour and don’t use this company- they broke my stairs by dropping a dishwasher (also broken) and have been a nightmare to try and get the issue resolved. I am hundreds out of pocket. AVOID
1 ottobre 2024
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Risposta di Super Man with a Van
Dear Karen,
Thank you for your feedback.
We would like to provide some clarity regarding your move. Our team of two successfully transported all your items from one house to another in St Albans, handling each item with the utmost care. We use protective blankets in our vans to ensure furniture and appliances are secure and free from damage during transit. Additionally, we include insurance in our quotes to offer peace of mind for all our clients.
Regarding the dryer, while taking it up the staircase, we noted that the staircase already had a visible chip and was quite slippery. The structure also appeared somewhat flimsy. Any further chips may have resulted from these pre-existing conditions as our team carefully maneuvered the appliance. The plastic front of the dryer briefly came off, but there was no damage to either the dryer or the staircase during the process.
We proactively scheduled a follow-up appointment to address any concerns, but Phil cancelled the appointment last minute.
We are available to revisit at your convenience if you would like to inspect or discuss further.
Best regards,
The Super man with a van team
Customer Feedback
Showed up promptly and delivered an excellent service. Will definitely use your services again and I would highly recommend your services.
18 maggio 2024
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Really friendly duo
Really friendly duo, got the job done quickly and efficiently. Smiley and polite!
18 aprile 2024
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Risposta di Super Man with a Van
Hi Humayra, thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our man and van service. Our team strives to provide friendly, efficient, and professional service, and we're glad we met your expectations. Smiles are part of the package! We appreciate you taking the time to share your feedback and look forward to assisting you again in the future. Safe travels to your new home!
Amazing service!
3 aprile 2024
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Risposta di Super Man with a Van
Wow, thank you so much for the stellar review! We're over the moon to hear that you had an amazing experience with our man and van service during your house removal. It's our top priority to provide not just efficient and reliable moving solutions, but also to ensure the process is as stress-free and enjoyable as possible for you. Thanks again for choosing us for your house removal needs. Wishing you all the best as you settle into your new home and embark on this exciting new chapter!
I recently had the pleasure of working…
I recently had the pleasure of working with Super man with a van for my house removal in Colindale, London, and I couldn't be more impressed with their service.
From start to finish, the team demonstrated professionalism, expertise, and a genuine commitment to making my move as smooth as possible.
First and foremost, the team's communication was outstanding. Right from the initial inquiry, they were responsive, attentive to my needs, and provided clear explanations of their services.
This gave me confidence that I was in good hands throughout the process.
On the day of the move, the movers arrived promptly and ready to work. I was immediately struck by their efficiency and organization.
They handled all of my belongings with the utmost care, ensuring that everything was properly packed and transported securely.
It was evident that the team had years of experience in the moving industry. They navigated logistical challenges with ease, from maneuvering furniture through tight spaces to ensuring fragile items were handled delicately.
Their attention to detail was impeccable, and it was clear that they take great pride in their work.
Throughout the move, the team maintained a positive attitude and a high level of professionalism.
They worked tirelessly to ensure that everything was completed to my satisfaction, going above and beyond to exceed my expectations.
Their exceptional service, combined with their expertise and dedication, made my moving experience stress-free and seamless.
If you're looking for a moving company that truly cares about its customers.
Thank you again to the entire team for a job well done!
1 marzo 2024
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Great service
Great service - last unite request and they found me a man and 2 guys who were v helpful and efficient - Thankyou!
Natalie at Cullum Design
7 dicembre 2023
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Risposta di Super Man with a Van
Hi Natalie, thank you so much for taking the time to leave us this fantastic review! We're thrilled to hear that our last-minute service was able to meet your needs effectively.
Your satisfaction is our top priority, and we're glad we could swiftly accommodate your request. Feedback like yours keeps us motivated to maintain high standards and continually improve our services. We greatly appreciate your recommendation and are here to assist you with any future requirements, whether planned or last minute. Thank you for choosing us for your moving needs and for trusting our team.
Joy and he’s team were great
Joy and he’s team were great. My move was 3 stories high, I’m sure wasn’t one their easiest but, no complaints. Very helpful and hard working. They even helped with some extras. Really appreciated it, thank you. Highly recommend, glad I found joy and team👍🏼
19 novembre 2023
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Risposta di Super Man with a Van
Hi Subhi, we're absolutely delighted to hear about your positive experience with Joy and our team! Tackling a three-story move is indeed a challenge, but it's one that we're more than happy to rise to. Your recognition of our hard work and helpfulness is deeply appreciated and serves as a wonderful encouragement to us all. We understand that moving can be a stressful time, so we're thrilled that we could ease some of that for you, even with the additional extras. Our team always strives to go above and beyond, ensuring every move is as smooth and worry-free as possible. Your recommendation means the world to us, and we're so glad you found Joy and our team for your moving needs. We look forward to being of service to you again in the future, should you require our assistance. Once again, thank you for your kind words and for choosing our services. We wish you all the best in your new home and hope it brings you immense joy and happiness.
Superman with a van are always price…
Superman with a van are always price competitive and reliable. We love working with them.
7 dicembre 2023
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Risposta di Super Man with a Van
Hi Nicole, we're thrilled to hear about your fantastic experience with "Superman with a Van"! Learning that our dedication to competitive pricing and reliability resonates so well with our clients is always encouraging. Knowing that you love working with us fills our team with immense pride and motivates us to maintain and elevate the high standards of service you've come to expect. Your trust and satisfaction are at the heart of what we do. As we strive to exceed expectations in house removals, your positive feedback is a testament to our team's hard work and commitment.
We look forward to continuing our partnership and ensuring that your future removal needs are met with the same efficiency and care. Thank you for choosing "Superman with a Van" for your house removal needs. Here's to many more successful collaborations!
On this occasion I was less than satisfied
I have used Superman with a van 3x before and given 5 star reviews as I’ve been very happy with the service I received.
On this occasion I’m going to give a generous 3 stars.
First of all the drivers arrived 35 mins late, even tho after speaking to them on the phone they said they are only 15 mins late.
The drivers were friendly enough but one of the drivers was quite old and did very little to move any furniture himself.
I did most of the lifting and moving myself.
It took an absolute age to fill the van and because things never fitted in initially, it all had to be taken out on the pavement and done again…. All the time whilst the hourly bill was mounting up.
When I got to the venue for drop off, one of the chest of drawers had a broken wooden panel between the drawers (removed) where they had obviously tried to lift it on that very obvious area of weakness.
The delivery ending up costing me an extra £65 for a 4hr move time. I should have been possible in 2.5hrs fairly comfortably.
As said the drivers were friendly enough, but on this occasion were not very capable.
On another point, Joy always rings the client after the move to ask how it went. If you give her good feedback she sends you a link to leave them a good review. And she literally harasses you with phone calls until you leave a review.
Interestingly, she rang me this time and I made it known I wasn’t too happy, but also made it clear for her to send me the review link. No surprise, she didn’t send the link or harass me to leave a review.
I only got this review link from a past text.
So going on that front, the amount of 5 star reviews are biased towards the good reviews… cos links do not appear to be sent directly if the follow up phone call suggests the client isn’t happy.
Will I use them again? Yes. But on this occasion I was less than satisfied.
2 dicembre 2023
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Risposta di Super Man with a Van
Thank you for taking the time to share your recent experience with Superman with a Van. We value the trust you have placed in our services over the years, and we are very concerned that we received your feedback regarding your latest move. We understand that time is precious, especially during a move, and we regret the inconvenience caused. We are looking into the discrepancy in communication regarding the delay to ensure accuracy and transparency in future interactions.
Regarding your concerns about the manpower provided, we aim to balance experience with efficiency. Your feedback is invaluable in helping us reassess our team allocation to ensure all our staff can actively contribute to the moving process. Please rest assured that we are investigating this matter and will take appropriate steps to prevent such occurrences in the future. We are committed to addressing this to ensure all customers feel equally heard and valued, regardless of their experience.
While we are disheartened to hear of your less-than-satisfactory experience this time, we are grateful for your willingness to use our services again. Please know that your feedback is being taken seriously and is instrumental in helping us improve. We are dedicated to restoring your confidence in our services. Thank you again for your feedback.
We look forward to the opportunity to serve you better in the future.
The driver arrived on time & provided excellent service
The driver arrived on time. He managed the move with a smile Nothing seemed to be too much for him. I am very pleased with the friendly and professional service and will definitely recommend & use them if required again.
3 ottobre 2023
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Risposta di Super Man with a Van
Hi Jacob, we are thrilled to hear about your positive experience with our man and van service! Thank you for taking the time to leave such a glowing review. It's great to know that our driver arrived on time and handled your move with a smile. Our team takes pride in providing friendly and professional service, and it's clear that this was reflected in your experience. We appreciate your recommendation and would be more than happy to assist you with any future house removals or any other moving needs you may have. Your satisfaction is our priority, and we look forward to serving you again in the future. If you ever need our services, don't hesitate to reach out. Thank you for choosing us!
Excellent and friendly service
The Team arrived on time. They were very careful with the items to be moved, and protected anything that needed protecting. They were very accommodating and moved my things without fuss. Nothing seemed to be too much trouble. I was very pleased with their friendly and professional service.
28 settembre 2023
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Risposta di Super Man with a Van
Hi David, we can't thank you enough for taking the time to share your experience with our man and van service for house removals. Reading your kind words has filled us with immense pride and satisfaction. Your comments on our team's professionalism and friendliness particularly stand out. We believe that each move is unique and deserves special attention. Therefore, we train our team to not only handle items with care but also to be highly adaptable to our customer's needs. Your satisfaction is our top priority, and it's fantastic to hear that we hit the mark during your move. Once again, thank you for your amazing review and for choosing us. If there's anything more we can do to enhance your experience, we're all ears. Feel free to drop us a message or leave another review. We're always striving to improve!
Excellent + Highly Recommended
It was excellent!
John and Victor work hard , fast and really helped me make this move easy .
I would million percent recommend.
Brillant Service !!
28 settembre 2023
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Risposta di Super Man with a Van
Hi Charlotte, thank you so much for writing this fantastic review about your experience with our man and van house removal service. We are thrilled to hear how pleased you were with the level of service provided by John and Victor. Our team always strives to exceed expectations, so it's genuinely rewarding to know that we've succeeded in your case.
Your enthusiastic feedback not only boosts the morale of our hardworking team but also gives future clients the confidence to choose our services. And let's be honest, who wouldn't want to move with a "Brilliant Service" like the one you described? Thank you once again for your kind words. We hope to assist you likewise should you need more moving. Feel free to reach out anytime, and don’t hesitate to let your friends and family know about your positive experience with us.
Thank you so much for your help…
Thank you so much for your help yesterday, we really liked the professionalism of your team and being so responsive to our last minute moving request, the team arrived on time and we are very happy with the service, your support to such a stressfull move is really appreciated, thank you so much and you definitely saved our day
26 settembre 2023
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Risposta di Super Man with a Van
Hi Mae, what a joy it is to read your heartfelt review! We're thrilled we could come through for you, especially on a last-minute request. Moving is inherently stressful, and we're glad we could bring a bit of calm to the whirlwind and "save the day," as you so kindly put it. Your commendations on our team's professionalism and punctuality are genuinely appreciated. We understand that every minute counts on moving day, which is why we make it a point to be timely and efficient while maintaining the highest standards of care and service. We can't thank you enough for choosing our services for your move and for taking the time to share your uplifting experience. We are looking forward to helping you again in the future!
Amazing company l used them twice in…
Amazing company l used them twice in the last year . Very efficient professional on time . The man who helped me with a van John was so great although l had lots of boxes to carry on 4 floor l didn’t hear him complain once . What a man a star he was . I will advise him to you who are looking to move .
14 settembre 2023
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Risposta di Super Man with a Van
Hi, reading your phenomenal review is the highlight of our day—thank you for taking the time to share your unique experience! We're incredibly honoured that you've chosen to work with us twice in the past year. Your continued trust in our services speaks volumes; we can't express how much it means. It's fantastic to hear that our team, especially John, met your expectations. John is one of our stars, always going above and beyond to ensure our clients have a smooth and stress-free moving experience. His commitment to the job, even when faced with the challenge of moving boxes up four floors, is precisely what we strive for in delivering top-notch service. Thank you again for choosing us for your moving needs and glowing recommendation. We look forward to having the opportunity to assist you or any friends you might refer to us in the future!
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