When I purchased the server, I was unable to connect to it. I reached out on the open Discord they have available and the admin "DxWo" responded within minutes with a very professional manner. It to... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Absolutely superb support from a small but caring team of experts. Typical ticket response is phenomenal with replies within hours. Much better than most bigger companies that charge extra for such qu... Leggi di più
Lots of rubberbanding from server lag. Server size is what they recommended for less than 8 players and it happens to all of us. Pings are routinely <20mS but spike up well over 100. Server config... Leggi di più
Our experience has been great, but we run a vanilla server with no mods. They provide service through Discord, and the channel is full of people whose requests go unanswered. So if you're not planning... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Game Server Hosting Provider. Specialised in 7 Days To Die, Valheim and Minecraft.
Informazioni di contatto
Stati Uniti
- contact@supercraft.host
- supercraft.host
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great service but having additional…
Great service but having additional server issues now
top CS
i was annoyed that the server i subbed for did not work for my friends. but after asking in discord a kind soul helped me we did some trouble shooting and found an uncommon bug.. fixed if for us fast top Service thank guys
Review
Nice to have a server where we don’t have to rely on a single person to be able to play it, settings a still a little buggy which is understandable only reason didn’t get 5 stars
They helped me quickly and helped…
They helped me quickly and helped exactly when 2.0 hit and I had no idea what I was doing.
Will continue to use
Easy to use and good quality! No lag, no issues, and affordable, too!
Your support guy on Discord DxWo was a…
Your support guy on Discord DxWo was a total jerk, I had the hosting for a year and had no reason to change just needed some help and he was super rude to me and I canceled your service. :NHcapt was always super helpful. This guy is just a rude jerk
Best Service
Very easy to set up
Very easy to set up. Playing within 20 min. And also have overhaul mods ready to go with just a click.
Very laggy
Very laggy and won't work with you on renewing the subscription earlier than the due date
LIGHTNING RESPONSE
Super slick speeds and I had an issue with their web portal not uploading a mod properly. DxWo was quick to respond and incredibly nice. They took the time to explain how stuff works and how to access stuff in greater depth. Fixed an issue that I would have struggled to figure out that they totally could have ignored, too!
AAA service!!!
The support provided was quick and…
The support provided was quick and effective. 5 stars for this!
Easy affordable
Great server
Great server. I play with friends who live in different parts of the world - South Asia, EU and NA. We decided on renting a UK server and we never faced any issue with it. The server CP works well too. Recommend this provider for 7 Days to Die servers.
Server is not lagging
Server is not lagging, gaming experience is wonderful if someone wants to create server your site is a option :)
The hosting is fast and reliable with a…
The hosting is fast and reliable with a no nonsense price point. The UI is tricky, but it easy to use.
BAD CUSTOMER SERVICE!
If you will experience any issue with your server and you go to their discord, please dont ask assistance from one of their support Dxwo (i forgot his discord username because of how bad his service was)
We experience an issue one time with their website (7d2d.net) and their initial response is "we are investigating it" without any timeframe or atleast setting our expectation when is the possible time to resolve the said issue. Some of the users asking for an update but It took them 10 hrs to respond. Some of the users expresses disatisfaction on the way he response earlier that day related to the website being down.
When he got back, he said on the Support channel at Discord "Sorry for sleeping" and then post the update about the issue. I called him out that why did he say sorry for sleeping where he could just said "Sorry for the late reply because he slept" or just simply "Sorry for waiting".
He RUDELY response to me and some of the user backed him up and and started to jumped at me saying bad things to me where in the only thing that I just want to accomplish is admit that they have lapses on how to assist US (customers) where we are the paying customers here. Even my friends who sometimes ask for assistance, Dxwo rudely response to them even on accidentally using a simple CAPSLOCK chat.
Because of the experience, I leave the 7D2D.net Discord server. This is not a good experience for me.
Please train your support team on how to PROPERLY ASSIST their customers.
Fairly concise conversation
Fairly concise conversation. Faster response time would be ideal but idk if my tier has time delays in it.
A pretty standard hosting site
A pretty standard hosting site. Wish there was more access to mod folders and such to customize even further.
It was laggy
It was laggy, required additional restarts. Shame they took this domain whilst providing terrible service that makes you wait days for their 'hardware' to be fixed. Never more.
I really like your server
I really like your server. I just wish you had War of the walkers hosted so we didnt have to do that pft thing or whatever its called. :) Oh and it would be nice to be ablet to extend your account if you turn it off by accident... :) And your discord ppl are super nice with help!
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