When I purchased the server, I was unable to connect to it. I reached out on the open Discord they have available and the admin "DxWo" responded within minutes with a very professional manner. It to... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Absolutely superb support from a small but caring team of experts. Typical ticket response is phenomenal with replies within hours. Much better than most bigger companies that charge extra for such qu... Leggi di più
Lots of rubberbanding from server lag. Server size is what they recommended for less than 8 players and it happens to all of us. Pings are routinely <20mS but spike up well over 100. Server config... Leggi di più
Our experience has been great, but we run a vanilla server with no mods. They provide service through Discord, and the channel is full of people whose requests go unanswered. So if you're not planning... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Game Server Hosting Provider. Specialised in 7 Days To Die, Valheim and Minecraft.
Informazioni di contatto
Stati Uniti
- contact@supercraft.host
- supercraft.host
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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Fast effective service.
Fast effective service.
Easy to navigate.
No hassles.
Great feedback.
Simple, cheap, and it works
Super easy to understand, reliable service, stable connection (aside from 7 days to die being a demanding, buggy mess, but that's no fault of supercraft), full control over what you do with your own server. Greatly recommend to anyone who was in the position I was looking for a server that would be up 24/7 and unable to host themselves.
Great support with clear concise help
Contacted support about an issue with the server being off. Super quick reply from support and a quick chat made me realise that my haste had caused the problem and I had not waited long enough for the install to complete. Some quick button presses later and Im all sorted. Stella stuff as usual.
The customer support is AMAZING
The customer support was on top of whatever problem i had and kept themselves in the loop until my problems were resolved.
I really got nothing bad to say at all.
Absolutely amazing team
Absolutely amazing team. Had an issue (well one issue that turned into three) and got it all solved. DxWo and Immortals were both very informative, very helpful and for such a small team they were speedy and absolutely efficient.
Lots of RAM and players
Very easy to setup. Great price for the amount of RAM and users. Only downside is the CPU is not quite fast enough and the zombies are laggy.
The web interface is very bad. I setup my server using FTP and the web interface was pretty much useless after that.
Set up in minutes - newbie
Set up in minutes? Perhaps
I wanted to run mods and overhauls. Took about 2 days for me to get it working, but I'm not experienced at any of this and 7d2d is a bit technical with lots of steps and hoops to jump through. CS did reply to my requests and issues which did give me tips on steps needed. Still can't get RWG maps to upload and run. Overall I'm happy with a good server for $1 a day
The absolute easiest 7 Days to Die…
The absolute easiest 7 Days to Die server setup ever. Prefer over many others I've tried. Prices are reasonable too.
Very good support
Very good support, always reliable, their services are also very good and stable, been using them for years for 7d2d
Good price, some hiccups that can be improved upon
While I do like the price of the server, I often notice that there is a lot of stuttering occuring and it's not that bad most of the time. 90% of the time it is solid, but that 10% is usually the difference between surviving a difficult situation and a lost bag.
Easy Setup, great price
It was really easy to set up the server, everything just works. Also, the price is so much better than I thought it would be. Great work, and thanks.
Give immortal promotion
Immortal literally is the best support I seen for these hosts, he even did stuff that was not required from his job and was really helpful
It's super easy to install mods
It's super easy to install mods, have no trouble navigating the website. User friendly
Lagging on plan M in more than 2 people
Everything is good, but when we are playing in 3 people on server plan M, where is written that is good for 5 people, we all have lags. I don't know where is the problem but Mr from support told that he will look at it, so we will see.
Absolutely superb support from a small…
Absolutely superb support from a small but caring team of experts. Typical ticket response is phenomenal with replies within hours. Much better than most bigger companies that charge extra for such quick ticket replies. They are also extremely accommodating to try and fix any issues and answer any questions. On top of this their server costs are incredibly good and include humungous disk and ram amounts for each size of server you can order. With their additional gui support for uploading mods and full ftp server support you will be hard pressed to find a better supplier. Oh and the pings are damned good too! Do yourself a favour, use this supplier right now.
Any problem or question I had the staff…
Any problem or question I had the staff answered and got back to me within minutes. The servers run smoothly and without issues.
Their how-to guides suck
Their how-to guides suck. LOTS of errors, typos, and bad grammar. There is one bad guide, screenshots which don't match the guide, another crappy guide, a useless video, etc. None of which match each other. We struggled for a week to upload a random world generated map from PC to theit server. Tech support for Medium level tier subscription was snobby, instead of clearly explaining what the issue was, kept sayong we did not follow the guide. But following the guide does not get you anywhere. I pointed out to their tech support the issue with their howto guide which must be addressed for the benefit of customers and to eliminate me needing tech support to begin with, but they were not impressed, did not press for specifics, and I did not feel like they care to address it.
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