This case is amazing. With the added wallet makes it very durable. The added bonus is what you can do with the magnetic wallet. Makes a great hands free- video watching device. No more leaning it aga... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Quality wise is not very good. Ordered Supcase Unicorn Beetle PRO for iPad. Materials feel cheap, not worth $50+. Probably cost them $5 to produce. Just don’t expect too much and can’t compare from ot... Leggi di più
L'azienda ha risposto
This case and belt clip holds my pixel 9 pro phone daily and has worked through miles of hiking, just beneath my fanny pack. It lets me easily get at my one-handed from the belt clip phone dozens of t... Leggi di più
L'azienda ha risposto
Supcase case has been my go to case whenever i purchase a new phone. Their cases are made with high quality materials. The design is pretty unique. And the best part of this is they offer it a very co... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
SUPCASE, based in Atlanta, GA, engineers rugged cases exceeding MIL-STD-810G 516.6 standards, drop-tested up to 50 ft, offering built-in features, a 1-year warranty, and ultimate device protection. Today, we are proud to be a leader in the mobile accessory industry, offering top-tier protection for your devices.
Informazioni di contatto
5770 SHILOH RD STE 100, 30005-8428, ALPHARETTA, Stati Uniti
- Toll Free +1 888-981-8159
- support@supcase.com
- supcase.com
4,5
Eccellente
111 recensioni
Ha risposto al 91% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Very good customer service
Very good customer service. Was loathing to reach out to customer service but was pleasantly surprised on how easy it was to deal with the agent who resolved my warranty issue right away. Ever since Ive been using their case every time I upgrade phones.
10 ottobre 2024
Non scritta su invito
Risposta di SUPCASE
Hi Darrel,
Really appreciate you sharing this 😊
We’re so glad to hear our customer service team made the process smooth and stress-free — that’s exactly what we aim for! It’s great to know your warranty issue was resolved quickly 🙌
Even better, we love hearing that you continue to choose our cases with every phone upgrade 👍 Feedback like this truly keeps us motivated.
Thanks again for taking the time to share your experience!
Best regards,
Supcase Support Team
I love my Unicorn beetle mag case
I love my Unicorn beetle mag case. It offers enough protection while still being a slim case. I have the MagSafe version which supports wireless charging.
5 febbraio 2024
Non scritta su invito
Risposta di SUPCASE
Hi Lin,
Thanks so much for sharing this — we really appreciate it 😊
We’re thrilled to hear you’re loving your Unicorn Beetle Mag case! It’s awesome that the MagSafe version is working perfectly with your wireless charging 👍
Thanks again for taking the time to share your experience — hope it continues keeping your phone safe and stylish!
Best regards,
Supcase Support Team
Outstanding product and service, Great value
Outstanding Product Quality and Service!
I've been using SUPCASE products for a while now, and I have to say, their quality is second to none. The cases are incredibly durable, well-designed, and provide excellent protection for my devices. Despite the high quality, their prices remain affordable, making them a fantastic value. The local team is always responsive, friendly, and eager to assist with any inquiries or issues. Shipping was quick, and the packaging ensured everything arrived in perfect condition.
If you're looking for top-notch protection for your devices without breaking the bank, I highly recommend SUPCASE!
8 luglio 2024
Non scritta su invito
Risposta di SUPCASE
Hi Qiang,
Thanks so much for taking the time to share this — we really appreciate it 😊
We’re thrilled to hear you’ve been enjoying our SUPCASE products for a while! Knowing the cases are hitting the mark with durability, design, and protection really makes our day 🙌
It’s awesome to hear that our team and shipping process added to your experience, and we’re glad the value also stood out 👍
Thanks again for your recommendation — feedback like yours keeps us motivated to keep doing our best!
Best regards,
Supcase Support Team
Hands down the best case on the market
Hands down the best case on the market. I have it for my phone, iPad and AirPod pros. The only case I’ll order.
12 settembre 2024
Non scritta su invito
Risposta di SUPCASE
Hi Josh,
Thanks so much for sharing this — we really appreciate it 😊
We’re thrilled to hear our cases have been your go-to for your phone, iPad, and AirPods Pro! Knowing we’re your only choice really means a lot 🙌
Thanks again for taking the time to share your experience — hope all your devices stay safe and stylish with our cases 👍
Best regards,
Supcase Support Team
Several models
So far owned cellphone, tablet cases. I had good results with drop protection and reliability. When my case cracked, I received a free replacement. Good value and service.
10 settembre 2024
Non scritta su invito
Risposta di SUPCASE
Hi Ryan,
Thanks so much for sharing your experience — we really appreciate it 😊
We’re glad to hear our cases have been keeping your devices safe and reliable! It’s awesome that our team could quickly provide a replacement when your case cracked 🙌
Thanks as well for highlighting the value and service — feedback like yours really means a lot 👍
Hope your new cases continue keeping your devices protected and stylish!
Best regards,
Supcase Support Team
I've been using my super unicorn needle…
I've been using my super unicorn needle case for a few years now. My phone is protected. I've dropped it a few times never mind have any problems. It has protected my phone. And I have recommended these cases to all my friends and family. It has no other case. It's good enough for my phone.
11 settembre 2024
Non scritta su invito
Risposta di SUPCASE
Hi E M,
Wow, sounds like your Super Unicorn Needle case has been through quite a few adventures 😄 We’re so glad it’s kept your phone safe all these years!
It’s amazing to hear you’ve been recommending our cases to friends and family — that kind of support really means a lot to us 🙌
Hope it keeps protecting your phone for many more drops to come 😄
Best regards,
Supcase Support Team
Very happy with my Supcases!
I have the UB and UB pro cases for the z-fold5 & z-flip5, Samsung bud case, Samsung watch 6 band, and eye glass case from Supcase and I cannot be more happy with them.
All of the cases are very sturdy, comfortable to hold, and hold needed accessories like e-pens. The color options work great to sort the different phones and bud cases for each. The cases give alot of protection for the item without a lot of bulk.
11 settembre 2024
Non scritta su invito
Risposta di SUPCASE
Hi T.S.,
Wow — sounds like you’ve got quite the Supcase collection 😄 We’re so happy to hear all your UB and UB Pro cases, Samsung Bud case, Watch band, and eyeglass case are working out perfectly!
It’s awesome that they’re sturdy, comfortable to hold, and keep all your accessories like e-pens secure 🙌 The color options for sorting your devices and cases is such a clever idea, and we’re glad it’s helping you stay organized 👍
Thanks so much for sharing your experience — feedback like yours really makes our day!
Best regards,
Supcase Support Team
Terrible customer support
Terrible customer support. Refused assistance with a very expensive phone case. I would advise you look elsewhere as they don't care once they have your money.
22 maggio 2024
Non scritta su invito
Risposta di SUPCASE
Dear Tom Ardene,
Thank you for contacting us.
We are sorry to hear that you are not completely satisfied with the customer support.
In order to better solve the problem, could you please tell us the specific problem of the phone case?
We apologize again for the inconvenience.
Sincerely,
Supcase Customer Support Team
SCAM. Put you into a monthly subscription of…
Put you into a monthly subscription of £39.99 each month if you purchase an item of their website (it’s in the small print and very sneaky).
So what did I get for my £39.99…nothing!! They say they have delivered a package with proof and I have received nothing. Ask for proof and the response from Stephanie was it was posted through letterbox and they are not a scam … again I ask for proof on 4 occasions and now just being ignored.
Very dodgy company with a convincing website. Check other reviews. Scum bags and scam artist.
2 dicembre 2023
Non scritta su invito
Risposta di SUPCASE
Dear john
Thanks for your feedback. We are very sorry to hear that you encountered such an issue.
Could you please send the transaction record of £39.99 to our email:jyxue@touchcj.com for us to check?We will verify and reply to you ASAP!
Looking forward to your reply!
Sincerely,
Supcase Customer Support Team
Very bad customer service . And item are not as good as they say
Watch strap broke contacted them to try get it sorted they asked for my information to send a replacement . But then got a email saying that its out of the 1 year warranty. Support is rubish . And they don't want to help . I have watch straps that are 10 years old and in better condition. So for me it's a bad company that dosent care when they have got your money. Go somewhere else for a watch strap or any other product they sell customer service is total rubish and they just keep saying that there items have a 1 year warranty. So if its a year and 1 day they will do nothing for you. Be warned.
31 ottobre 2023
Non scritta su invito
Risposta di SUPCASE
Dear David Peet
We are very sorry to hear that you encountered such an problem.We have tried to request a special warranty registration from the factory but were told that this order is out of warranty and cannot be supported.
We are so sorry that we cannot register your warranty information through the normal process.
We hope to get your understanding.
Sincerely,
Supcase Customer Support Team
Good products, bad support.
I had a request via the contact form a few days ago about the availability of a specific case in Europe. I never received an answer - but my email address was immediately used to send me promotional emails.
27 agosto 2023
Non scritta su invito
Risposta di SUPCASE
Dear Oliver
We are very sorry that we missed your request due to our previous negligence. Now we have improved our customer service support and will have professionals to deal with your problem.
We hope you can give us another chance to help you solve the problem. Could you please restate the problem and send it to this email:jyxue@touchcj.com?
Sincerely,
Supcase Customer Support Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.