This case is amazing. With the added wallet makes it very durable. The added bonus is what you can do with the magnetic wallet. Makes a great hands free- video watching device. No more leaning it aga... Leggi di più
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Quality wise is not very good. Ordered Supcase Unicorn Beetle PRO for iPad. Materials feel cheap, not worth $50+. Probably cost them $5 to produce. Just don’t expect too much and can’t compare from ot... Leggi di più
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This case and belt clip holds my pixel 9 pro phone daily and has worked through miles of hiking, just beneath my fanny pack. It lets me easily get at my one-handed from the belt clip phone dozens of t... Leggi di più
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Supcase case has been my go to case whenever i purchase a new phone. Their cases are made with high quality materials. The design is pretty unique. And the best part of this is they offer it a very co... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
SUPCASE, based in Atlanta, GA, engineers rugged cases exceeding MIL-STD-810G 516.6 standards, drop-tested up to 50 ft, offering built-in features, a 1-year warranty, and ultimate device protection. Today, we are proud to be a leader in the mobile accessory industry, offering top-tier protection for your devices.
Informazioni di contatto
5770 SHILOH RD STE 100, 30005-8428, ALPHARETTA, Stati Uniti
- Toll Free +1 888-981-8159
- support@supcase.com
- supcase.com
4,5
Eccellente
111 recensioni
Ha risposto al 91% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
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100% Satisfied With the Brand and Products
My experience with Supcase cases has been extremely satisfactory. I've been using the brand for over five years, and they've always provided excellent protection, an attractive and durable design without compromising my phone's style. Now, with their new covers, they've taken it to the next level, offering top-notch security with a stylish look. I'm 100% satisfied and very happy with the Supcase brand, from their products to their customer service.
19 marzo 2026
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Risposta di SUPCASE
Hi Joshua,
This truly means a lot to us — thank you for taking the time to share your experience 🙌
Hearing that you’ve been with Supcase for over five years and continue to trust our products is incredibly rewarding. We’re really glad our cases have consistently delivered the protection and style you’re looking for.
It’s especially great to know you’re enjoying our newer designs as well — we’re always working to improve, so feedback like yours keeps us motivated 💪
Thanks again for your continued support — we’re lucky to have customers like you!
Best regards,
Supcase Support Team
good service and product
i got supcase s25 ub grip, was a good upgrade from ub pro, good kickstand and strong magnet. their service is excellent
1 marzo 2026
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Risposta di SUPCASE
Hi Jacinta,
Really appreciate you sharing this 😊
Great choice with the S25 UB Grip — glad to hear it feels like a solid upgrade from the UB Pro! The kickstand and magnet are exactly what we hoped people would enjoy most, so it’s awesome to hear that stood out to you.
And thanks as well for the kind words about our service — that truly means a lot to the team 🙏
Hope it keeps serving you well!
Best regards,
Supcase Support Team
Very unprofessional
Phone case was not as advertised and of poor quality. When I raised this with them I was told I had to ship the item back to them at my own cost. Currently having to make a section 75 claim with my credit card company. Company are very unprofessional!
5 marzo 2026
Non scritta su invito
Risposta di SUPCASE
Hi Gareth,
We’re really sorry to hear about your experience — this definitely isn’t the impression we want to leave.
If the case didn’t meet your expectations or wasn’t as described, we completely understand how frustrating that can be, especially when it comes to returns. Your feedback on the return shipping process is noted, and we’ll make sure to review this internally.
We’d really like the chance to make this right for you. Could you please reach out to us directly at support@supcase.com with your order details? You can also call our support line (Mon–Fri: 9am–4pm ET) at +1 888-981-8159 — our team will be happy to look into your case and work toward a proper resolution.
We appreciate you bringing this to our attention, and we hope we can turn this experience around for you.
Best regards,
Supcase Support Team
Never damaged a phone while using these phone cases
I’ve been buying phone cases from their Amazon store for my iPhones for years now since like 2017. Every new iPhone I get, I get a new supcase. Never broke a phone or cracked a screen or camera lens despite dropping my phone out the car door when getting out, dropped it down the front two steps outside my house, dropped my phone on my tiled bathroom floor multiple times, dropped my phone on holiday a few times. Never any damage to the phone. And recently realised wireless charging works through the case which is convenient as my Mrs bought me some wires less charging accessorises for the house. Wicked phone cases!! And price friendly.
Thanks
Rowan
12 gennaio 2026
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Risposta di SUPCASE
Hi Ro,
This was such a great read — really appreciate you taking the time to share all that 🙌
Sounds like your phone has been through quite a lot over the years 😄 (car door, steps, tiles… that’s a serious test!), so it honestly means a lot to hear our cases have held up through all of it.
Also glad you discovered the wireless charging works smoothly — those little conveniences make a big difference day to day.
And thank you for sticking with us since 2017, that kind of long-term support really doesn’t go unnoticed.
Hope your next phone gets the same level of protection!
Best regards,
Supcase Support Team
Don’t buy anything from this company
This company phone case does not protect your phone completely because it does not protect the lens. Also it is very hard to get your money back from them when your don’t want their merchandise because the quality is poor.i will not call or email this company because its like pulling teeth.
21 dicembre 2025
Non scritta su invito
Risposta di SUPCASE
Hi there,
Really sorry to read this — especially if the case didn’t give you the level of protection you were expecting.
The lens protection point you mentioned is a fair one, and we know that’s something people care a lot about. We’ll make sure this gets passed along to the team.
Also, it definitely shouldn’t feel like a struggle just to get your money back. That’s not how we want things to go, and we’d like to take another look at your case and see what we can do here.
If you’re open to it, please reach out to us at support@supcase.com with your order details, or call us (Mon–Fri: 9am–4pm ET) at +1 888-981-8159. We’ll do our best to sort this out with you.
Appreciate you taking the time to share your experience.
Best regards,
Supcase Support Team
I had a very disappointing experience…
I had a very disappointing experience with Supcase. I received the wrong phone case and have been given the runaround trying to return it. After four emails, I still have not been provided a return address or a return shipping label. There is also no return shipping address listed on their website, which makes the process even more frustrating. Poor customer service like this makes me hesitant to ever purchase from them again. I would not recommend their products based on customer service alone. I guess this policy is designed to make people give up and just eat the return.
15 dicembre 2025
Non scritta su invito
Risposta di SUPCASE
Hi Kelly,
I can understand why this would be frustrating — especially after reaching out multiple times and still not getting what you need to complete a return.
Not having a clear return address or label is on us, and it shouldn’t have taken four emails without a proper resolution. That’s definitely not the kind of experience we want you to have.
If you’re willing to give us another chance to sort this out, please reach out to us at support@supcase.com with your order details and mention this review. You can also call us (Mon–Fri: 9am–4pm ET) at +1 888-981-8159 — we’ll make sure your case is properly followed through this time.
Appreciate you taking the time to explain what happened, it really helps us see where we need to do better.
Best regards,
Supcase Support Team
Damaged my APP2 charging case and they hide negative reviews
Ordered their Airpods Pro 2 UB Ultra case for my new APP2. The case is way too tight on the charging case, making it extremely difficult to remove, and when I finally did get it off, my brand new APP2 charging case had scuffs all over the sides.
Left a negative review on their site that was immediately hidden, so It's possible they hide negative reviews on their website, extremely dishonest practice. Will not be buying any of their products again and will not recommend.
2 dicembre 2025
Non scritta su invito
Risposta di SUPCASE
Hi Quixy,
Sorry to hear about this — especially the part about your charging case getting scuffed, that’s definitely not something you should have to deal with.
The fit should be snug, but not to the point where it’s difficult to remove or risks damaging your device, so we really appreciate you pointing this out.
Regarding your comment about reviews, we want to be clear that we don’t hide feedback — both positive and negative reviews help us improve, and we take them seriously.
We’d really like to look into your case and see what we can do to make this right. If you’re open to it, please reach out to us at support@supcase.com with your order details, or give us a call (Mon–Fri: 9am–4pm ET) at +1 888-981-8159. We’ll do our best to sort this out for you.
Thanks again for taking the time to share this — it helps more than you might think.
Best regards,
Supcase Support Team
Bought an open box case for my Samsung…
Bought an open box case for my Samsung s24 the plastic cover case is crooked as hell can't even see the screen in sunlight the other case where you put the screensaver on it the volume button stays on and gets in your way to where you can't click on stuff can't get rid of it once again China crap
17 ottobre 2025
Non scritta su invito
Risposta di SUPCASE
Hi Mike,
Sorry to hear this — especially if the case is affecting how you use your phone day to day.
The screen visibility and the volume button issue you mentioned definitely shouldn’t be happening. That’s not the experience we want anyone to have, and it sounds really frustrating to deal with.
We’d like to take a closer look at what’s going on here and see how we can help fix it for you. If you can, please reach out to us at support@supcase.com with a bit more detail (or even a quick photo/video). You can also call us (Mon–Fri: 9am–4pm ET) at +1 888-981-8159, and we’ll do our best to sort this out.
Appreciate you calling this out.
Best regards,
Supcase Support Team
Do not order from Subcase, poor customer service
I attempted to order a Subcase for a Pixel 9 Pro XL. When I did, I received a case for a Pixel 9 pro which did not fit. I sent it back at my expense 3 days later. After a month, I was cleaning out my office and must have thrown the receipt with a tracking number away. I finally contacted Subcase requesting my replacement and they told me they cannot provide me a replacement without a tracking number. I am not trying to get a refund only a case that fits my phone. The charge was only $36.99. I would not recommend buying from them.
9 ottobre 2025
Non scritta su invito
Risposta di SUPCASE
Hi Randolph,
I can see why this would be frustrating — especially since you already sent the case back and are just trying to get the correct one.
We do normally rely on tracking to confirm returns, but we understand that things like receipts can get misplaced, and it shouldn’t leave you stuck like this over a replacement.
If you’re open to it, could you reach out to us at support@supcase.com with any details you still have (order info, approximate return date, etc.)? You can also call us (Mon–Fri: 9am–4pm ET) at +1 888-981-8159. We’ll take another look and see what we can do from our side.
Appreciate you taking the time to explain what happened.
Best regards,
Supcase Support Team
Excellent product.
Excellent product. My wife bought a MagSafe case for her iPhone16 Pro Max. Great build and quality. Responsive customer service. Highly, highly recommended.
7 agosto 2025
Non scritta su invito
Risposta di SUPCASE
Hi John,
Really appreciate you sharing this — and glad to hear your wife is enjoying the MagSafe case 😊
It’s great to know the build quality and fit stood out, and even better that your experience with our support team left a good impression too. That combination is exactly what we aim for.
Thanks as well for the recommendation — that means a lot to us.
Hope the case continues to serve her well!
Best regards,
Supcase Support Team
If you purchase an “open box” item, beware
If you purchase an “open box” item, it will 100% arrive damaged and they will not help you. They will just offer to give you 15% off a new case. This company is straight trash.
30 luglio 2025
Non scritta su invito
Risposta di SUPCASE
Hi Anita,
Yeah, this doesn’t sound right at all — especially for an open box item. It shouldn’t arrive in a condition that makes it unusable from the start.
Also get why the 15% offer didn’t sit well. If the product itself isn’t acceptable, a small discount isn’t really solving the issue.
If you’re willing, reach out to us at support@supcase.com (or call +1 888-981-8159, Mon–Fri 9am–4pm ET) and we’ll take another look at this with you. Would like to see what actually happened here and get you a proper outcome.
Appreciate you calling it out.
Best regards,
Supcase Support Team
Cheap plastic interior of case
Just received new case and after feeling the inside of the cover, it is not worthy of my new phone. I didn't want to risk putting my phone into it, as it is rough and cheap interior. I didn't want to risk scratches on my new phone.
26 giugno 2025
Non scritta su invito
Risposta di SUPCASE
Hi Jane,
Totally get why you’d be cautious here — no one wants to risk putting a new phone into something that doesn’t feel right.
The interior should feel smooth and safe against the device, so if it came across as rough or cheap, that’s definitely not what we’re aiming for.
If you still have the case, feel free to reach out to us at support@supcase.com or call +1 888-981-8159, Mon–Fri 9am–4pm ET). Happy to take a closer look with you and see what’s going on there.
Thanks for sharing this — it’s helpful for us to know where things might not be hitting the mark.
Best regards,
Supcase Support Team
They are scammers
They are scammers. Every since I ordered my cases I'm yet to receive and they don't respond to emails or phone calls. Don't trust them
27 giugno 2025
Non scritta su invito
Risposta di SUPCASE
Hi Maxi,
That’s definitely not how this should go — if you placed an order and haven’t received anything, we need to get eyes on it right away.
Sometimes orders get held up in transit or there’s a contact issue, but you shouldn’t be left without answers, especially after trying to reach out.
If you can, send us a quick email at support@supcase.com with your order name or order number (even partial info is fine), or call us at +1 888-981-8159 (Mon–Fri 9am–4pm ET). We’ll check what’s going on and get you a clear update.
Let’s get this sorted.
Best regards,
Supcase Support Team
Order never arrived
I ordered a phone case from Supcase in January 2025. As of writing in May 2025 I have not received my order.
Very poor experience and I’ve now written off my money.
20 maggio 2025
Non scritta su invito
Risposta di SUPCASE
Hi Andrew,
Waiting this long and still not receiving your order — that’s definitely not normal, and I can see why you’ve written it off.
At this point, we’d really want to check what happened here, whether it got lost in transit or something went wrong on our end. Either way, you shouldn’t be left without a clear answer.
If you still have any order info (even just the name or email used), send it over to support@supcase.com or give us a call at +1 888-981-8159 (Mon–Fri 9am–4pm ET). We’ll dig into it and figure out what actually happened here.
Would really like to get this properly sorted for you.
Best regards,
Supcase Support Team
Honestly the Supcase is the best you…
Honestly the Supcase is the best you can find . It’s so good protection for the Phone I have dropped mine in crazy ways and if I hadn’t have supcase my phone would be shattered now.
Buy their product
1 aprile 2025
Non scritta su invito
Risposta di SUPCASE
Hi Nicolaus,
Sounds like your phone’s been through a few close calls 😄 glad the case held up when it mattered.
That’s exactly what we design them for, so hearing this from real use means a lot.
And thanks for the shoutout at the end — we’ll try to live up to that 👍
Best regards,
Supcase Support Team
I have had 5 SUPCASE covers
I have had 5 SUPCASE covers. The first two were great - but the last three have been subpar. Wont order again
Must have changed you makes them.
28 aprile 2025
Non scritta su invito
Risposta di SUPCASE
Hi Lori,
That’s tough to read — especially coming from someone who’s used five of our cases.
If the earlier ones worked well for you and the recent ones didn’t, that’s something we really need to pay attention to. It shouldn’t feel like the quality is going in the wrong direction.
Would you be open to sharing a bit more about what felt off with the last few? Even a couple of details would help us understand where things might be slipping.
You can reach us at support@supcase.com or call +1 888-981-8159 (Mon–Fri 9am–4pm ET). We’d genuinely like to look into this and see what’s changed from your perspective.
Thanks for being honest about it — feedback like this is hard to hear, but important.
Best regards,
Supcase Support Team
Bought the toughest case phone still smashed up
Offered a free case, after I bought one direct. Both choices were the active cases, with screen cover, outer case and clip on case. First fall boom ... phone smashed. Only a small fall, phone did not leave my hand, this was my hand hitting the floor. Based on this small fall with phone still enclosed in hand, I'm disappointed. Spent hours researching a good case too. Thrilled I was offered a free one. I think this is a great company however their products don't live up to their hype
12 dicembre 2024
Non scritta su invito
Risposta di SUPCASE
Hi Joy,
That’s really disappointing to hear — especially after you spent time researching and chose what you thought would be the toughest option.
Even with protective cases, certain types of impact can still cause damage, but from what you described, it doesn’t sound like it gave you the level of protection you were expecting, and that’s understandable.
We do appreciate you mentioning that you still see us as a good company — that honestly means a lot, and we’d like to live up to that.
If you’re open to it, reach out to us at support@supcase.com or call +1 888-981-8159 (Mon–Fri 9am–4pm ET). Would be good to understand exactly what happened and see what we can do from here.
Thanks for sharing your experience with us.
Best regards,
Supcase Support Team
was disappointed that the case for my…
was disappointed that the case for my Samsung flip phone, started to fall apart after about 7 months. but the aftercare form this company is exceptional.
I contacted them via the website sent proof of purchase as requested and they sent me a replacement no questions asked. Thankyou
23 dicembre 2024
Non scritta su invito
Risposta di SUPCASE
Hi Paul,
Really appreciate you taking the time to share this 😊
Sorry to hear your Samsung Flip case didn’t hold up as long as expected — that’s definitely not what we aim for! But we’re super glad our aftercare team could step in and get you a replacement quickly, no hassle 🙌
Thanks again for your kind words about the support — it means a lot to the team to know we could make things right 👍
Hope your new case serves you well and keeps your phone safe for a long time!
Best regards,
Supcase Support Team
UNBELIEVABLE!!
I ordered a case for my fiance and they sent me the wrong one want me to jump through hoops to return it , it wasn’t my fault yet they won’t even send me a return label so I can send it back! UNBELIEVABLE!!
18 dicembre 2024
Non scritta su invito
Risposta di SUPCASE
Hi Pam,
We’re really sorry to hear about this — we completely understand how frustrating it must be to receive the wrong case and then face hurdles with the return 😞
It definitely shouldn’t feel like a struggle, especially when it wasn’t your fault. We’d love to get this sorted for you as quickly as possible. Could you please reach out to us at support@supcase.com with your order details, or call us at +1 888-981-8159 (Mon–Fri, 9 am–4 pm ET)? Our team will be happy to look into your case and work toward a proper resolution.
Thanks for bringing this to our attention — we really want to turn this experience around.
Best regards,
Supcase Support Team
The Supcase UB Grip is the perfect case…
The Supcase UB Grip is the perfect case for the iPhone 16 Pro. Fed up with other case companies that leave your iPhone’s new camera control button exposed? Don’t sweat it, Supcase’s UB Grip has got you covered… literally. Every part of this case has been specifically designed to complement the new iPhones. Get one now! Your search for the perfect Case is over.
9 ottobre 2024
Non scritta su invito
Risposta di SUPCASE
Hi Anthony,
This is such a great read — thanks for taking the time to share your experience 😊
We’re thrilled to hear the UB Grip is working perfectly for your iPhone 16 Pro! Covering those tricky camera buttons and keeping every part protected is exactly what we designed it for, so it’s awesome to know it’s hitting the mark 👍
Thanks as well for the shoutout — feedback like yours really makes our day 🙌
Hope it keeps serving your iPhone well and stays your go-to case!
Best regards,
Supcase Support Team
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