Sunway Recensioni 

3948
•
TrustScore 5 su 5

4,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Listening carefully & understanding that pensioners might need extra attention, which I received. Your prices were good & realistic, I thought. Follow up when I couldn’t find the “accept” made it easi... Leggi di più

Valutata 5 stelle su 5

Having used Sunway for a previous holiday we are delighted to use them again for our next trip. A quick call to Alice and she has it all organised within minutes. No hassle and stress free. Would high... Leggi di più

Valutata 5 stelle su 5

Kellie was very helpfull. I enquired about your Norway /Bergen holiday she had all the information sent to my email the next day. When booking the holiday Kellie was very informative and answered all... Leggi di più

Valutata 5 stelle su 5

Hi,great experience booking my trip away with Sunway,everything was explained and followed through with an email from the Sunway team.I spike with Kerrie over the phone who was very pleasant and expla... Leggi di più


Dettagli dell'azienda

  1. Tour operator
  2. anche in
  3. Agenzia di escursioni in crociera
  4. Agenzia di viaggi in crociera
  5. Agenzia viaggi
  6. Sito di raccolta di viaggi
  7. Sito di ricerca di voli aerei

Scritti dall'azienda

Sunway is Ireland’s largest Irish owned tour operator offering over 70 destinations worldwide. We offer the widest range of products from European Package Holidays to Cruises and Escorted Tours. We are proud to provide exceptional holidays at competitive prices and are a fully bonded travel company.

Sunway

Scritti dall'azienda

Irish Owned, Award Winning and committed to our customers
We are an Irish owned and operated business unlike many other operators. We have 52 years of travel experience and have survived many booms and busts, ash clouds, strikes and political situations. We create jobs with 60 people in Ireland and a further 50 staff overseas. We are renowned for our outstanding representative service in our European resorts, we understand what Irish holidaymakers want and deliver it all the time, as our loyal customers show through testimonials and their repeat bookings year after year with Sunway.

Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

4K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,9

Tutte le recensioni

(3948)

675 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Your friendly and helpful staff is a…

Your friendly and helpful staff is a pleasure to deal with.

19 agosto 2026
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Risposta di Sunway

Dear Mr. Murnaghan
We are so glad to hear that our friendly and helpful staff made your experience a pleasure. We appreciate your kind words and thank you for letting us know!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Valutata 4 stelle su 5

Very friendly and suppirtive on the…

Very friendly and suppirtive on the phone.

22 agosto 2026
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Risposta di Sunway

Dear Ms. Bolton
We were happy to hear our phone support was friendly and helpful. Thank you for your feedback!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Valutata 5 stelle su 5

October ,Kusdasi

Its quite simple really
I made all arangements pn the phone
Got a quatation..and a reference number from Kellie.Her extension number.So when I was ready too book contacted Kellie .Job done
SO thanks,again Sunway and of course,Kellie

25 agosto 2026
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Risposta di Sunway

Hi Mr. O'Reilly
We were so glad to hear that our staff member Kelli provided such a smooth and efficient booking experience for you. We appreciate you sharing your positive feedback and are happy we could assist. Thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Valutata 5 stelle su 5

Exceptional service!!!👏👏

From my first phone call about my holiday and what we were looking for, I was giving so much information by the Lovely Toni. The booking process was so easy and She gave me so much insight about our upcoming trip. She was absolutely brilliant and she has is such a pleasure to deal with!! Any question i have or further information I just pick up the phone or send an email and Toni is very quick at getting back to me. She is a credit to Sunway!! Toni is a real people person and the information she provides is brilliant!!👏❤️

14 agosto 2026
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Risposta di Sunway

We are absolutely delighted to read your wonderful feedback ad it is fantastic to know that Toni our staff member provided such an excellent experience from your initial inquiry through to your booking. We are so pleased that she could offer valuable insights and make your trip planning effortless. We truly appreciate you highlighting the exceptional service you received; it means a great deal to us. Thank you for your kind words!
Kathy Cashe
Customer Service Manager
Sunway

Valutata 5 stelle su 5
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Risposta di Sunway

Dear Ms. O'Callaghan
We were so happy to hear our staff member provided you with friendly and efficient service. We appreciate your kind words and thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway!

Valutata 5 stelle su 5

Nadya was quite friendly

Nadya was quite friendly. Good experience.

16 agosto 2026
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Risposta di Sunway

Dear Ms. Walsh
We were so happy to hear you had such a positive experience with us. We truly appreciate your kind words regarding our staff member Nadya and thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway.

Valutata 4 stelle su 5
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Risposta di Sunway

Dear Brian
We were so glad our staff member made your booking experience easy. We appreciate your kind words and thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway!

Valutata 5 stelle su 5

Booking My Winter Break in Lanzarote

Lisa Kane was the lady who looked after me. She was really helpful, kind and courteous. I had a rough idea when I wanted to go and Lisa patiently went through numerous dates and packages to get me the best deal. I travelled with Sunway before, and always received the most helpful information.

22 agosto 2026
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Risposta di Sunway

Dear Ms. Gradwell
We are so pleased to hear about your positive experience with our staff member Lisa Kane and appreciate you taking the time to share your feedback. We are especially glad that Lisa was able to assist you in finding the perfect travel package as we always strive to provide helpful information and excellent service. We look forward to welcoming you back for future travels.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Valutata 5 stelle su 5

All the help I received when I…

All the help I received when I contacted Sunway very helpful and a joy to work with very happy and will work with them again .

22 agosto 2026
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Risposta di Sunway

Dear Mr. Byrne
We are so happy to hear that you found our team helpful and a joy to work with. We truly appreciate your kind words and look forward to assisting you again in the future. Thank you for letting us know
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Valutata 5 stelle su 5

Exceptional

Exceptional! Nikki, Michelle and Nadya were so professional and meticulous in providing support and answering questions. Everything was organised to a tee, gorgeous rapport with each of them and they went out of their way to help. Loved their down-to-earth nature where I didn't feel stupid asking, they were so patient and kind. A seamless experience, massive thanks.

21 agosto 2026
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Risposta di Sunway

Dear Dearbh
We are so pleased to hear about your exceptional experience with our staff members Nikki, Michelle and Nadya. It is wonderful to know that the support and answers you received were professional and meticulous, and that you appreciated their patient and kind approach and we were so glad to know that we could make your experience seamless. Thank you for your kind words.
Regards
Kathy Cashe
Customer Service Manager
Sunway

Valutata 5 stelle su 5

Very nice to deal with on the phone

Very nice to deal with on the phone

12 agosto 2026
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Risposta di Sunway

Dear Ms. Troy
We were happy to hear that our phone service was a positive experience for you. We appreciate your kind words and thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Valutata 5 stelle su 5

Booking from start to finish was so…

Booking from start to finish was so quick and easy. Nikki is so brilliant at what she does. She really knows her stuff. I always book with her as she always finds holidays that suits us.

20 agosto 2026
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Risposta di Sunway

Dear Ms. McKenna
We are delighted to hear that your booking experience was so smooth and efficient and it was wonderful to know that our team member Nikki consistently helps you find the perfect holidays. We truly appreciate your loyalty and kind words and we will be happy to pass them on to Nikki!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Valutata 4 stelle su 5

Good to talk to a person on the holiday

Good to talk to a person on the holiday

12 agosto 2026
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Risposta di Sunway

Dear Mr. Kerrigan
We were glad we could assist you during the holiday. We appreciate your positive feedback and for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway !

Valutata 5 stelle su 5

Fantastic start to finish

Tara and the other girls who helped with our check in were fantastic. They made booking very easy. We went on The Bonnie Scotland Tour early August 2026. Frank was a fantastic tour guide, fantastic character. He and George the driver made the trip. The scenery was amazing. We saw so much in a few days. Highly recommend this trip.

5 giugno 2026
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Risposta di Sunway

Dear Christina
We are so happy to hear that your Bonnie Scotland Tour was such a fantastic experience and it is wonderful to know that our team, especially Tara, Frank and George made such a positive impression. We are delighted that you enjoyed the amazing scenery and saw so much in a few days. Thank you for your high recommendation!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Valutata 5 stelle su 5

Always book my cruises through Sunway.

Always book my cruises through Sunway.
Diane and Alice are fantastic and always so helpful and always quick to respond to any questions.

12 agosto 2026
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Risposta di Sunway

Dear Ms. Mannion
We are so happy to hear you consistently choose us for your cruises! We appreciate your kind words about Alice and Diane our team members' helpfulness and quick responses. Thank you for your wonderful feedback and for letting us know.
Kind Regard
Kathy Cashe
Customer Service Manager
Sunway.

Valutata 5 stelle su 5

Catherine could not have more helpful…

Catherine could not have more helpful to me. She clearly knew her job and was friendly but professional and made me feel confident in going ahead and booking the trip.

18 agosto 2026
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Risposta di Sunway

Dear Ms. Coyle.
We are delighted to hear that our team member Catherine provided such a positive and helpful experience with your booking process. We truly appreciate your kind words and look forward to assisting you again. Thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Valutata 5 stelle su 5

Always a pleasure booking my holiday…

Always a pleasure booking my holiday through Sunway. Barry Hammond went above and beyond with helping me this year due to health complications. I will never book my holiday through anyone else.

11 agosto 2026
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Risposta di Sunway

Dear Ms. Gavin
We are so pleased to hear about your wonderful experience and that our staff member Barry could provide exceptional support, especially with your health considerations. We truly appreciate your kind words and loyalty and thank you for letting us know.
Best Regards
Kathy Cashe
Customer Service Manager
Sunway.

Valutata 5 stelle su 5

Great customer service

I dealt with Sunway holidays to book trip with Rorys Travels.

Spoke to Catriona , very efficent warm and friendly to deal with. Booked straightaway over phonecall and confirmation followed very quickly by email. Well done !!
Susan Coady

18 agosto 2026
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Risposta di Sunway

Dear Ms. Coady
We are so pleased to hear about your positive booking experience and it is wonderful to know that our team provided efficient, warm, and friendly service. We truly appreciate you sharing your feedback and thank you for letting u know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway.

Valutata 5 stelle su 5

Lisa was very helpful and super…

Lisa was very helpful and super efficient

18 agosto 2026
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Risposta di Sunway

Dear Olive
We were so glad to hear that Lisa our team member provided such helpful and efficient service to you. We appreciate your kind words and thank you for letting us know
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway.

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