MSC Virtuosa

Recensioni di MSC Virtuosa

Valutazione in stelle media 3.5 su 5

3,3

(4 recensioni)

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Venduto da Sunway

www.sunway.ie

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3,9K Recensioni

4,9

Le informazioni mostrate su questa pagina si basano esclusivamente sulle recensioni che i clienti di Sunway hanno scritto via Trustpilot.

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Valutata 3 stelle su 5

Ship is great staff friendly food leaves less to be desired and kids playrooms just 1 room different ages and just lego mostly.

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Risposta di Sunway

Dear Mr. Caruana
Thank you for taking the time to send us your feedback on your recent Cruise with MSC and whilst i was delighted to read that your enjoyed the ship and friendly staff i was of course disappointed to learn that you were less satisfied with the food served and the facilities of the playrooms. Please be assured that your comments will be passed to all relevant persons in MSC for their consideration to make all necessary improvements.
Thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Valutata 4 stelle su 5

An amazing massive ship with a crew that were friendly and helpful. Food was great. A short voyage but reallly enjoyable.

Valutata 4 stelle su 5

It was a very pleasant experience and we really enjoyed the trip overall , drinks service was very slow but the staff were very friendly and helpful, the ship was beautiful and we enjoyed being there

Valutata 2 stelle su 5

Beautiful ship, spotless clean but so overcrowded

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Risposta di Sunway

Dear Ms. Gilroy
We greatly appreciate you taking the time to send us your feedback on your recent cruise on board MSC Virtuosa. Whilst we were delighted to read your positive comments it is disappointing to read that that all aspects of your Cruise met with your entire satisfaction. Please rest assured that a copy of your review will be forwarded to all relevant persons in MSC for their consideration..
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway