Sunglasses.ie Recensioni 

133
•
TrustScore 4.5 su 5

4,3

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Excellent service, straightforward, speedy & efficient. Repairs carried out on my Rayban prescription glasses after my puppy damaged them. Glen was lovely to deal with & my glasses were returned to m... Leggi di più

Valutata 1 stelle su 5

It took ages for the order to be dispatched in the first place. When it finally shipped, the package was delivered to the wrong address. I reached out to customer service multiple times via email and... Leggi di più

Valutata 5 stelle su 5

I broke my glasses before I’d left the airport on a recent visit to Dublin. Robbie and team were able to repair the broken arm and I collected my glasses the same day - great emergency repair service!... Leggi di più

Valutata 5 stelle su 5

Excellent customer service! The website is very user-friendly and made it easy to choose the perfect frames. I then spoke with Glen over the phone, who provided outstanding service, answered all my qu... Leggi di più

Dettagli dell'azienda

  1. Grossista di occhiali
  2. Negozio di accessori di moda
  3. Negozio di occhiali da sole

Scritti dall'azienda

Sunglasses.ie on Dublin's Dawson Street was founded in 2007 by Robert Lamb. We are a family business. Specializing in both prescription and designer eyewear, as well as sports-specific prescription sunglasses and repairs. With over 50,000 models available online and 2000 frames in store, we are sure to have eyewear to suit you needs


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

133 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 5% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(133)

96 recensioni negli ultimi 12 mesi

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Valutata 2 stelle su 5

Unfortunately buying Prada glasses is…

Unfortunately buying Prada glasses is not to be recommended through this store. Ordered almost 3 weeks ago, followed up 5 times only to find out today that they have an issue with Prada and can not sell in store so will be another week at least. Lady was very nice but they could have told me this over the last few weeks as I was lead to believe there was no issue. I have asked for a refund so we will se show that goes

18 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

A brilliant service

A brilliant service. Cannot believe how fantastic the lads were. They fixed the lens in less than 2 hours. Absolutely delighted with them

17 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

AVOID AT ALL COSTS!!

AVOID AT ALL COSTS!!! Ordered in march, never came, no emails or calls or texts, just took my money and nothing, after months of ringing them demanding my money back and being told "they are in the lab now, it will be 2 or 3 days". I was told in may that the frames i had ordered in march had been lost and i would have a new set in a week, 5 weeks later and still nothing. Finally on June 15th, I got my money back.

12 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Avoid.

Highly recommend not purchasing from this company. My prescription sunglasses arrived 1.5 weeks later than expected. I rang numerous times and was told they would arrive before my holiday. They then arrived whilst I was on holiday. When I got home and tried them in the wrong prescription had been added to the glasses. I sent them back for a refund and was told they couldn't be refunded because they were prescription designer glasses. When I pointed out to them again that the wrong prescription was added they said they would ring me back. Only then was I refunded. I only received a quick 'oh sorry'. There was no discount offered an alternative to chance the prescription etc. Very unprofessional and unsatisfactory. Avoid.

6 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent selection of glasses

I have only ever dealt with this company in person, and I utterly recommend them. They have the best selection of frames for non-sunglasses. I still regularly receive compliments on the first pair I bought from them years ago. I have since bought three pairs of sunglasses from them.
I sat on and bent my original specs last week, and Glen went to a lot of trouble to reshape them (no charge). Thank you Glen.

11 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Great shop

I’ve bought 2 pairs of Oakley prescription sunglasses here. Both times I had them in under 2 weeks with no issues!
Fast service, friendly staff, shop is clean and well organised. Would recommend!

12 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Great service from Glen

Great service from Glen. I needed replacement lenses for my sunglasses and the repair was completed quickly and easily. The whole process was straightforward, professional, and hassle-free. Very happy with the result and would highly recommend. Thank you, Glen!

9 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Very satisfied

I purchased sunglasses online and overall had a good experience. I sourced a pair of sunnies I couldn’t get anywhere else, which was the main reason for ordering. There was a 10-day wait before dispatch, which did make me a bit concerned as I didn’t receive any updates after the order confirmation. When I looked at the email again, it did mention I wouldn’t receive any updates.

However, once I received my tracking number, things moved quickly — my order arrived the very next day. The product itself was exactly as expected and I’m happy with it overall.

10 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

I had a great experience ordering…

I had a great experience ordering sunglasses from Robert and Glen online. My order arrived on time, all my emails were answered quickly, and I even received phone calls to make sure I was happy with my purchase. Excellent customer service and a very professional company. I would definitely recommend them and will order again.

11 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Warning: Unlawful early charging, broken promises, and a shorted refund

I strongly advise against purchasing anything from Sunglasses.ie. My experience with them has been deeply unprofessional from start to finish.

I ordered a pair of Saint Laurent glasses on April 16th. The shop charged my credit card immediately on the day of purchase. This is a direct violation of standard card merchant rules and EU consumer law, as the item had not been shipped.

What followed was over 40 days of waiting, filled with repeated broken promises regarding delivery dates. It eventually turned out they did not even have the item in stock; it was still "in production with the manufacturer."

When I officially cancelled the order in writing after several follow-ups, my emails were completely ignored. It wasn't until the exact moment I initiated a formal chargeback dispute through my bank that they suddenly scrambled to issue a refund to save face.

The dishonesty did not stop there: the shop wrongfully withheld 14 EUR of the full amount during the refund process without any explanation. Luckily, my bank covered this loss due to the merchant's breach of contract, but Sunglasses.ie deliberately tried to walk away with part of my money.

Stay far away from this website. They have no control over their stock status, card payment regulations, or basic customer service.

1 giugno 2026
Non scritta su invito

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