Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

There was a small problem with an original delivery. When I called, I was given excellent assistance and I subsequently ordered 48 more lights for my stairway installation. The items were exactly as d... Leggi di più

Valutata 5 stelle su 5

I ordered a dimmer for a large LED lighting system. It failed and I called customer service. They spent some time troubleshooting, but then sent me a new one. Great customer service!

Valutata 2 stelle su 5

Products are simply drop shipped from Amazon at twice the price. The quality of the product is fine, since it’s being sold elsewhere. But when your item arrives in an Amazon package with no invoice an... Leggi di più

Valutata 5 stelle su 5

I ordered the GL Series Moon Outdoor Light Fixture. It was markedly better than others as the material is more durable, it is well-made, and is the only one I know of which allows you to hang it (I... Leggi di più

Dettagli dell'azienda

  1. Negozio di articoli per l'illuminazione

Scritti dall'azienda

Our products are produced with premium metals, such as Cast Brass and 304 Stainless Steel, and designed for longevity. We strive for quality, aesthetic and sharing our passion for lighting, design, and decorative landscaping.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

87 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 12% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Sent incorrect fixture

Sent incorrect fixture. Returned and still waiting for replacement.

24 maggio 2023
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Risposta di Sun Bright Lighting

Hello William, you return was delivered to us and we have already sent out your replacement and is currently on the way to you. The shipping department has sent you a tracking number for the replacement to your email. Please give us a call at 833-717-2728 if you can't find it and we will give you the tracking directly. Thank you!

Valutata 5 stelle su 5

Great Customer service

The products Sun Bright sold me are exactly as advertised and high quality. They came on time and properly packed. Even though 1 of 12 of the lights was defective their customer service replaced it without a problem.

3 aprile 2023
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Risposta di Sun Bright Lighting

Thank you for the feedback, Harold. I'm glad you were able to find the lights you needed!

Valutata 5 stelle su 5

Great service

Great service. Understand the business and the customer. My conversation and their action for an issue with receiving the wrong product and the return were immediate, without hesitation and flawless. I would go back to them in a heartbeat!!!

9 dicembre 2022
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Risposta di Sun Bright Lighting

Thank you Victor we're always available for any support you need!

Valutata 5 stelle su 5

Perfect closet rod solution

the product was as described and just what I needed. Only half of the original order was initially delivered, but after reaching out to the company and explaining the error, they were quick to correct it. The person I talked to was polite and extremely helpful.
Thanks for the good service!

18 settembre 2022
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Risposta di Sun Bright Lighting

Thank you Diane, Im glad you we're able to find what you needed!

Valutata 5 stelle su 5

Great customer service

Great customer service! Was so helpful with product information and suggestions.

7 luglio 2022
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Risposta di Sun Bright Lighting

Thank you, Arlette, we really appreciate your feedback and glad to have helped you out!

Valutata 1 stelle su 5

I ordered lights that said they were in…

I ordered lights that said they were in stock but was emailed that the were out of stock and then I select an alternate that’s said it was in stock but those weren’t in stock either. The site needs to have a better way of showing available inventory so I don’t give you my money for things that you don’t have. I do appreciate that you refunded my money but now left with nothing to show for the waste of time looking at your web site. I’ll never shop here again simply because I don’t know what I’ll be able to receive once my order is placed

10 giugno 2022
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Risposta di Sun Bright Lighting

Hey Dustin,
We're very sorry for the inconvenience. Our website had some technical issues where it wasn't updating the inventory accordingly and it needed to get fixed in the back end but all is good now. In the future you may always call us directly as well to make sure your order is good to go before placing it but the systems inventory is now fixed and working properly for future use.

Valutata 4 stelle su 5

Please work on less packaging

Please work on less packaging. Pretty large box for five little 2” tall boxes for patio light bulbs. Website was easy to use when I wasn’t exactly sure of the product I needed. The detail you gave allowed me to make the correct choice.

21 maggio 2022
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Risposta di Sun Bright Lighting

Thank you for your feedback Carrie, Ill forward this to the shipping department to be causious when packaging future orders. For light bulbs, its really important for us to make sure the packaging is secured enough to make sure the bulbs do not break or get damaged in transit to ensure safe arrival. Im glad you were able to find what you needed on our website. We strive to make it as easy as possible.

Valutata 1 stelle su 5

Misleading Product Information

Misleading product description listing. The item I purchased was described as Outdoor rated and sold as landscape lighting but when I received it, was for indoor use only. Customer service was not helpful.

10 maggio 2022
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Risposta di Sun Bright Lighting

Hello,
Im sorry for the issues on the website copy. We had our team go over all of the details on all of the products and fix any issues so this doesnt happen again in the future.

Valutata 5 stelle su 5

The customer service rep I spoke with…

The customer service rep I spoke with was able to help me find the items I needed and made great suggestions for our project. The quality of the fixtures is great and looking forward to doing my front yard soon

8 maggio 2022
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Risposta di Sun Bright Lighting

Thank you, Sam, I'm glad our team was able to help you find what you need and feel free to always give us a call if you need any future assistance.

Valutata 5 stelle su 5

Ordered bulbs for outdoor uplighting…

Ordered bulbs for outdoor uplighting system. Bulbs arrived on time, as advertised, and worked perfectly!

16 aprile 2022
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Risposta di Sun Bright Lighting

We're happy you were satisfied with the items. We strive to get the products to our customers as fast as possible!

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

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La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

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