Once you hit the order button that is the last contact you will have from them. Zero customer service and no response to emails.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Sumo Strength gear is good quality at really reasonable prices. Customer service is great, very responsive, quick to answer any questions. I could not be happier with my purchases (wall mounted rack,... Leggi di più
Ordered the small parallettes on a Tuesday, arrived on the Friday (fast delivery). The parallettes themselves were firm and easy to assemble. They are rather sturdy however, the contraption at the bot... Leggi di più
Ordered this set of PU dumbbells (12.5kg to 30kg) online and got notification the next day for collection at the WA Canning Vale depot. There was no need for me to chase up on the order unlike some ot... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Sumo Strength is a family-owned and operated strength and fitness equipment supplier based in Braeside. The team at Sumo strength are experts in their field and the entire range of 300+ products have been designed in-house. Here at Sumo Strength, we believe that Strength and Fitness is for all, so we have worked tirelessly to develop a range of strength and fitness equipment that caters to athletes of all levels. Whether your fitness journey has just begun, or you have been training for years, we have made it our mission to provide you with the very best.
Informazioni di contatto
Crn Boundary Rd & Industrial Drv, 3195, Braeside, Australia
- +61 (03) 9020 6076
- sumostrength@aquilia.com.au
- sumostrength.com.au
3,9
Molto buono
196 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Quick turn around
It was an easy proses from ordering online to the equipment landing at my front door, with a very quick turn around time. Plus the equipment is great. Thanks heaps Sumo team
25 giugno 2023
An amazing shopping experience
I phoned them prior to my order for some clarification questions and the girl on the line was incredibly helpful. My order was delivered swiftly in under 5 business days. Due to the nature of my order it had to be delivered from two warehouses, but they had great communication about this. An incredibly awesome shopping experience, would highly recommend these guys for all your fitness equipment needs!!
1 luglio 2023
I was very happy with the click &…
I was very happy with the click & collect process. The product was ready and the wait was minimal
30 giugno 2023
A truly awful experience by phone
A truly awful experience by phone, email and (lack of) dispatch
20 giugno 2023
Risposta di sumostrength.com.au
Hi Andrew,
Please accept our apology for your experience to date, we set a very high bar for our customer service, and it appears we have fallen short in this instance.
I will get a customer service representative to reach out to you in the coming days so we can better understand your concerns and look to turn your experience around.
Have a great day.
Team Sumo Strength.
Happy customer
Product available at a responsible price. Fast and reasonable shipping rates considering the size and weight of goods👍🏻
18 giugno 2023
Arrived quickly.
Arrived quickly.
Some of the paint came off one of the plates lettering.
All in all I’m happy with the sale and delivery
20 giugno 2023
Amazing service.
18 giugno 2023
Great customer service
Great customer service, stood by their word and promise, helped with solutions
Thoroughly recommend
Great quality product
22 giugno 2023
Excellent response and great products
21 giugno 2023
Great experience with Sam and the team
Great experience with Sam and the team. Great quality equipment at a reasonable price. Very happy.
20 giugno 2023
Non scritta su invito
Unbeatable price and very easy Click n…
Unbeatable price and very easy Click n Collect.
16 giugno 2023
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