Ordered a pair of scarpa walking boots yesterday with standard delivery and they arrived today 24 hours from ordering to delivery. Great order and shipping updates. Couldn’t be happier.
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Been using summits for a couple of years now and cannot fault them. Friendly knowledgeable staff, who care about helping and always have time for questions. Family run independent shop wi... Leggi di più
J'ai acheté plusieurs T-shirts à manches longues SAHARA Active Line chez Vet Sécurité. Il sont très agréables à porter et ne produisent quasiment pas d'odeurs de port contrairement à beaucoup de texti... Leggi di più
I was looking for some new walking poles: Summits had them at an excellent price - £10 cheaper than if I'd bought from Amazon and I get the pleasure of supporting a family business too. The poles arri... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Summits Outdoor Gear is one of Scotland's leading independent outdoor sports retailers based in Paisley. We offer an extensive range of outdoor gear including skis, snowboards, climbing gear, camping gear and hiking gear, camping equipment as well as a wide range of outdoor and lifestyle clothing. In-store, enthusiastic staff are pleased to offer expert boot fitting and essential advice from first hand experience. Online we offer convenience, prompt delivery and excellent after-sales service. We also specialise in specific customer orders and thus will do our best to source hard to get items. The staff all love the outdoors and outdoor gear and regularly use the products we sell.
Informazioni di contatto
36 Moss Street, PA1 1BA, Paisley, Regno Unito
- 01418893360
- sales@summits.co.uk
- summits.co.uk
4,7
Eccellente
693 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Fantastic customer service
Fantastic customer service, in fact it outstanding. Well done.
1 novembre 2022
Risposta di Summits Outdoor
Hi Adam,
What a review - Thank you very much!
We are honoured and we certainly hope to hear from you again in the near future.
Thanks for supporting a family business.
Kindest regards
Anna
very helpful and friendly staff
very helpful and friendly staff. lots of questions asked and they helped me choosing what is right for me. will definetly recommend
28 ottobre 2022
Risposta di Summits Outdoor
Hello Antonio,
Thank you very much, that is very kind of you to say.
We are always happy to help and enjoy getting folk kitted out with the right equipment.
We appreciate your support of a family business.
Kindest regards
The Summits Team!
Great customer service
Great customer service, very helpful and speedy dispatch of my order.
16 ottobre 2022
Risposta di Summits Outdoor
Hello Dave,
Thank you kindly. Brilliant review!
We hope to hear from you again in the near future.
Thanks for supporting a family business.
Kindest regards
The Summits Team!
Definitely recommend this wee business.
Easy to order. Prompt delivery. Great customer service. What more can you ask!
17 ottobre 2022
Risposta di Summits Outdoor
Hello,
Thank you very much for taking the time to leave us a cracking review!
We appreciate your support of a family business and look forward to hearing from you again.
Kindest regards
The Summits Team!
Great service and price.
17 settembre 2022
Risposta di Summits Outdoor
Hello Neil,
Perfect 5 star rating - it's very much appreciated.
Thanks for supporting a family business.
Kindest regards
The Summits Team!
Excellent customer service.
Ordered a travel mug and after a day still hadn't received confirmation or shipping info. Sent an email and received a very quick response from Justin that was apologetic and polite, Justin explain that they had a system outage which had caused emails not to be sent and explained that the package would be being sent out that day and provided a parcel force tracking ID. Item arrived extremely well wrapped in bubble wrap within the outer package. Will definitely being using Summits again and will recommend to others as well.
26 ottobre 2022
Non scritta su invito
Risposta di Summits Outdoor
David,
Thank you very mcuh for your review!
Our pleasure entirely. Apologies once again for the system error, we are back up and running.
Hope to hear from you again in the near future - we appreciate your kind support of a family business.
Kindest regards
The Summits Team!
Lovely jacket
Lovely jacket, so light & so warm & wind proof, really pleased , and a great service 😊
1 ottobre 2022
Risposta di Summits Outdoor
Hello Julie,
Thank you very much for your kind review.
We are very happy to hear that and hope it serves you well. Thanks for supporting a family business.
Kindest regards
The Summits Team!
Incredibly efficient service and…
Incredibly efficient service and product was well priced. Had left order needed for daughter's Duke of Ed expedition a bit late but Summits Outdoor got the order to me in time for her not to get soaked! Would definitely recommend.
27 settembre 2022
Risposta di Summits Outdoor
Hello Rachel,
Thank you very much for your 5 star review. We are very happy to hear that and we are glad we were able to save the day!
Any further DOE equipment, you know where we are. Thanks for supporting a family business.
Kindest regards
The Summits Team!
Bought 2 by accident
Mistakenly bought two expensive items, they refunded immediately and helped me place the correct order (with a discount). Item arrived on time despite my errors and was in perfect shape!
19 settembre 2022
Risposta di Summits Outdoor
Hello Dominic,
Glad we could keep you right!
We appreciate your kind response and know it was no trouble at all. Glad we could get this sorted for you.
Once again, thanks for supporting a family business!
Kindest regards
The Summits Team!
great customer service over the phone
great customer service over the phone, all my questions answered and really good advice given. Exactly what everyone needs these days...
28 settembre 2022
Risposta di Summits Outdoor
Hello Craig,
Amazing review, thanks for your time.
It's our pleasure - if you need us, you know where we are! We are always happy to help.
Thanks for supporting a family business.
Kindest regards
The Summits Team!
Great service, would recommend
This jumper was sold out everywhere except on this site! It was dispatched quickly and in perfect condition. Thank you for great service :)
30 settembre 2022
Risposta di Summits Outdoor
Hello Lana,
You are most welcome! Thanks for taking the time to review us - we really appreciate your time.
Your support of a family business means a lot and we hope to hear from you again soon!
Kindest regards
The Summits Team!
Very happy with my trangia from summits…
Very happy with my trangia from summits super fast delivery, great quality product. Definitely will recommend to others 👌
29 settembre 2022
Risposta di Summits Outdoor
Hello Catherine,
Thanks for your 5 star rating!
We are happy to hear you shall recommend us and sincerely hope we can kit you out again with more fantastic equipment.
Thanks for supporting a family business.
Kindest regards
The Summits Team!
Risposta di Summits Outdoor
Hello Chris,
Thank you for your support of a family business!
We do hope to hear from you again - anything we can do for you, please don't hesitate to get in touch.
Take care for now.
Kindest regards
The Summits Team!
Excellent company to do business with…
Excellent company to do business with very helpful, flexible and competitively priced.
12 settembre 2022
Risposta di Summits Outdoor
Hello Derek,
Thank you very much. That's a brilliant review.
We appreciate your support of a family business and look forward to getting you kitted out with further outdoor equipment.
Kindest regards
The Summits Team!
Risposta di Summits Outdoor
Hello,
Thank you!
We are pleased to hear that and look forward to hearing from you again soon.
Thanks for supporting a family business.
Kindest regards
The Summits Team!
Risposta di Summits Outdoor
Hello Luke,
Thank you for your 5 star rating!
We are happy to hear that and sincerely hope to hear from you again in the near future.
Thanks for supporting a family business.
Kindest regards
The Summits Team!
Can’t fault Summits
Can’t fault Summits and they go above and beyond for their customer base.
Very fairly priced clothing and some excellent deals online.
Highly recommended.
4 ottobre 2022
Non scritta su invito
Risposta di Summits Outdoor
Hello Jason,
Thank you for your kind words!
We strive to excell in our customer servce because we do genuinely care and we remain as competitive on our prices as we can.
We appreciate your support of a family business and hope to hear from you again soon.
Kindest regards
The Summits Team!
Summits Outdoor
Goods dispatched next day even though it was a bank holiday, excellent price, goods as advertised and arrived quickly. Would definitely buy from Summits Outdoor again.
3 ottobre 2022
Risposta di Summits Outdoor
Hello Andrew,
Excellent review - thank you very much!
Our couriers deliver within 24 hours and work hard to achieve rapid delivery.
Any future camping equipment, please don't hesitate to get back in touch with us and we shall be honoured to hear from you.
Thanks for supporting a family business.
Kindest regards
The Summits Team!
Highly recommended!
Needed a new pair of boots for an upcoming trip to the Alps. Quick dispatch and delivery, well packaged, very good price and exactly as described. Highly recommended and will buy again here in the future.
24 settembre 2022
Risposta di Summits Outdoor
Hello James,
Thank you for your 5 star rating! We appreciate your time and wish to express our gratitude on supporting a family business.
Hope to hear from you again in the near future.
Kindest regards
The Summits Team!
Really helpful and personal customer…
Really helpful and personal customer service, when some parts were missing from the original manufacturer.
9 settembre 2022
Risposta di Summits Outdoor
Hello again Michael,
Thank you for taking the time to leave us a review - you are most welcome and we are glad we got this sorted for you.
Hope to hear from you again very soon, thanks for your support.
Kindest regards
The Summits Team!
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