Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

We’ve been a customer for around 10 years. Early on, the product was flexible and well suited to a small business, and we were generally satisfied. Over time, both the product and service have de... Leggi di più

Valutata 1 stelle su 5

I highly DO NOT recommend! The software is horrible. Buggy, complicated and far from user-intuitive. If you need to export your data for any reason, forget it. My 30+ year developer said its a... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Our W-Systems team were very attentive and helpful throughout the project so far. We had some hiccups along the way that caused some delays in our project. The W-Systems team worked diligently to re... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

ohoh, very non-transparent, non-transparent price structure although free and openSpource is offered. You should not entrust them with any CRM data - that is fatal.

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di servizi CRM

Scritti dall'azienda

Sales Automation for Sales Warriors: Click Less, Sell More. Sugar Sell takes the blind spots, busy work, and roadblocks out of customer relationship management, making it easier for sales organizations to focus on engaging with their customers and growing their business. With Sugar Sell, you can empower your sales teams to drive revenue, increase efficiency, shorten sales cycle, and deliver meaningful customer buying experiences.


Informazioni di contatto

1,5

Pessimo

TrustScore 1.5 su 5

146 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,5

Tutte le recensioni

(146)

1 recensione negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

W-Systems is a long-standing partner of…

W-Systems is a long-standing partner of SugarCRM. From my personal interactions with the marketing team, I have always found them highly professional and a pleasure to work with. They really care about the marketing content that they produce and making the solutions fit customer's needs. I would definitely recommend working with them.

29 marzo 2019
Non scritta su invito
Logo di SugarCRM

Risposta di SugarCRM

Thanks, Matthew, we do love collaborating with the SugarCRM marketing team and appreciate all the new initiatives lately. Great stuff!

Valutata 5 stelle su 5

The W-Systems Corp (formally Ticomix)…

The W-Systems Corp (formally Ticomix) staff have been resourceful and patient with University of Maryland / MAX as we tailored our Sugar-on-Demand CRM system to meet the needs of the department. The staff, specifically Matt Cooke and Kevin Reichley, are very knowledgeable and have made this seemingly mammoth of a task manageable.

29 marzo 2019
Non scritta su invito
Logo di SugarCRM

Risposta di SugarCRM

Thank you Tessa. Thank you also for being a customer. Matt and Kevin are very proud to be working with the University of Maryland and hope to continue supporting you in your good work.

Valutata 4 stelle su 5

W-Systems has been professional and…

W-Systems has been professional and responsive to all my SugarCRM needs. We have many customizations to our SugarCRM and W-Systems has the expertise to handle any issues that may arise.

29 marzo 2019
Non scritta su invito
Logo di SugarCRM

Risposta di SugarCRM

Thanks Jack. Thanks for sticking with us through the Epicom acquisition. We appreciate your business and hope to continue being a responsive and cost-effective Sugar resource for you.

Valutata 5 stelle su 5

The W-Systems team definitively knows…

The W-Systems team definitively knows it's trade. They're very keen on identifying any key aspect that can be improved. They show an exceptional eye in understanding the customer needs and helping them build the strategy from the ground up. A great group of professionals.

28 marzo 2019
Non scritta su invito
Logo di SugarCRM

Risposta di SugarCRM

Thanks Daniel. We appreciate all that you do for us as well. It has been a great relationship. See you in Madrid again!

Valutata 5 stelle su 5

Exceptional Team

Our team, Kevin and Matt, have been absolutely exceptional. We are at the beginning stages with our CRM deployment and our account team has been very patient, informative and has given us the motivation to stay on track with bi-weekly meetings. Kevin and Matt couldn't be nicer and we appreciate everything that they do for us.

28 marzo 2019
Non scritta su invito
Logo di SugarCRM

Risposta di SugarCRM

Thank you, Don. Kevin and Matt are industry veterans and I am glad to hear that you appreciate them. Thank you for your business We enjoy supporting the University mission!

Valutata 5 stelle su 5

My company has used wMobile for over…

My company has used wMobile for over five years and it's a great sales tool for Outside Sales. wMobile Support has been excellent when we've needed help. I especially appreciate the diligence of the Support and Development Teams in finding fixes. They have shown incredible commitment to making sure wMobile works well - even if only one of our users was affected by an issue.

28 marzo 2019
Non scritta su invito
Logo di SugarCRM

Risposta di SugarCRM

Thank you so much Karen! This is really appreciated by the wMobile team. They do care very much about our customers using this product. We appreciate you being our customer and that you took the time to give us this compliment.

Valutata 5 stelle su 5

The staff is knowledgeable and great to…

The staff is knowledgeable and great to work with. The software works well and is stable and reliable.

28 marzo 2019
Non scritta su invito
Logo di SugarCRM

Risposta di SugarCRM

Thank you for the endorsement of both our services and our products. Thank you for being a customer.

Valutata 5 stelle su 5

Ken and team rise up to the challenge…

Ken and team rise up to the challenge and support out ever growing business.

28 marzo 2019
Non scritta su invito
Logo di SugarCRM

Risposta di SugarCRM

Thank you! We appreciate being a part of your growth and will continue to work hard to keep up with you.

Valutata 5 stelle su 5

5 Stars

Responsive, helpful, greatly appreciate the assistance

28 marzo 2019
Non scritta su invito
Logo di SugarCRM

Risposta di SugarCRM

Thanks for the positive feedback and for being our customer.

Valutata 5 stelle su 5

Quick Response Time

Mark Thudium has always been quick to respond to any of our Goldmine needs

28 marzo 2019
Non scritta su invito
Logo di SugarCRM

Risposta di SugarCRM

Thank you for the feedback. It is important to us to be there when you need us. We know you rely on your CRM app!

Valutata 5 stelle su 5

We are a small business and use the…

We are a small business and use the basic features of Goldmine. My rating is based on the support we get when needed.

28 marzo 2019
Non scritta su invito
Logo di SugarCRM

Risposta di SugarCRM

Thank you for your review and for your business.

Valutata 4 stelle su 5

Knowledgeable, accessible, cost effective, understands our business

To date our experience with the W-systems team has been solid. All staff from sales, project manager, leadership, and engineering have been knowledgeable, accessible, and spent time to understand our business needs. Have gone through CRM selection, development, and deployment once before this process with W-Systems has been more cost effective and faster. My only suggestion, improve the sales to project management hand off. Happy to provide additional color if needed. Again, would choose W-systems again.

28 marzo 2019
Non scritta su invito
Logo di SugarCRM

Risposta di SugarCRM

Thank you for the feedback. I am glad that our team has done a good job. I am going to reach out to review your experience with the sales to services hand-off. This is an especially important step for us to ensure that the services team is fully aware of what the sales team has discussed with the client and the set of assumptions that go into the quote.

Valutata 5 stelle su 5

Goldmine upgrade

Mark did a great job upgrading our Goldmine. He was knowledgeable, quick and efficient while still being careful. He was proactive suggesting ways to clean up our install.

28 marzo 2019
Non scritta su invito
Logo di SugarCRM

Risposta di SugarCRM

Mark and all of us at W-Systems appreciate your business and review.

Valutata 5 stelle su 5

Great Service

Great Service, always there if you need them.

27 marzo 2019
Non scritta su invito
Logo di SugarCRM

Risposta di SugarCRM

Thanks Gary. Nice review and thank you for your business.

Valutata 5 stelle su 5

Great technical support

Great technical support. Mark Thudium is great to work with and he's a great problem solver.

27 marzo 2019
Non scritta su invito
Logo di SugarCRM

Risposta di SugarCRM

Thanks Randy. Mark and all of us at W-Systems appreciate your business and compliments.

Valutata 5 stelle su 5

Great product and support!

Lynn (Support) and Andrei (Development) and their entire team have been awesome to work with! These guys KNOW Goldmine and continue to improve their product for our 300 users.

27 marzo 2019
Non scritta su invito
Logo di SugarCRM

Risposta di SugarCRM

Thank you Tom. Those teams really enjoy working with you and trust you have placed with us these past years. We all look forward to making sure this solution continues to serve your organization.

Valutata 3 stelle su 5

Average as of late

I'm giving this an average review, as my experience with UpCurve/W-Systems has been good overall, but lately, there's been a lot of miscommunication/no-communication and big delays with the fixes in our instance that's causing problems in our environment. I'm hoping this changes in the near future.

27 marzo 2019
Non scritta su invito
Logo di SugarCRM

Risposta di SugarCRM

Thanks for the feedback. The service teams were chagrinned about this and do feel we fell down a bit communicating about the recent server upgrade. We apologize and we will try to make it up to you.

Valutata 5 stelle su 5

Great coding and good service!

Our company has used W-Systems for about a year now for customization of our SugarCRM Cloud environment. It's been a pleasure working with a group of developers that get the job done right the first time. From the Director of Sales to the Ops Manager to the programmers... all our first class.

27 marzo 2019
Non scritta su invito
Logo di SugarCRM

Risposta di SugarCRM

Thanks Cheri. You put some smiles on the dev team. We all read these reviews as they come in and appreciate the kind words. Thank you for your trust and business.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più