We’ve been a customer for around 10 years. Early on, the product was flexible and well suited to a small business, and we were generally satisfied. Over time, both the product and service have de... Leggi di più
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I highly DO NOT recommend! The software is horrible. Buggy, complicated and far from user-intuitive. If you need to export your data for any reason, forget it. My 30+ year developer said its a... Leggi di più
L'azienda ha risposto
Our W-Systems team were very attentive and helpful throughout the project so far. We had some hiccups along the way that caused some delays in our project. The W-Systems team worked diligently to re... Leggi di più
L'azienda ha risposto
ohoh, very non-transparent, non-transparent price structure although free and openSpource is offered. You should not entrust them with any CRM data - that is fatal.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Sales Automation for Sales Warriors: Click Less, Sell More. Sugar Sell takes the blind spots, busy work, and roadblocks out of customer relationship management, making it easier for sales organizations to focus on engaging with their customers and growing their business. With Sugar Sell, you can empower your sales teams to drive revenue, increase efficiency, shorten sales cycle, and deliver meaningful customer buying experiences.
Informazioni di contatto
548 Market St PMB 59423, 94104-5401, San Francisco, Stati Uniti
- +1 (877) 842-7276
- references@sugarcrm.com
- sugarcrm.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
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W-Systems is a long-standing partner of…
W-Systems is a long-standing partner of SugarCRM. From my personal interactions with the marketing team, I have always found them highly professional and a pleasure to work with. They really care about the marketing content that they produce and making the solutions fit customer's needs. I would definitely recommend working with them.

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The W-Systems Corp (formally Ticomix)…
The W-Systems Corp (formally Ticomix) staff have been resourceful and patient with University of Maryland / MAX as we tailored our Sugar-on-Demand CRM system to meet the needs of the department. The staff, specifically Matt Cooke and Kevin Reichley, are very knowledgeable and have made this seemingly mammoth of a task manageable.

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W-Systems has been professional and…
W-Systems has been professional and responsive to all my SugarCRM needs. We have many customizations to our SugarCRM and W-Systems has the expertise to handle any issues that may arise.

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The W-Systems team definitively knows…
The W-Systems team definitively knows it's trade. They're very keen on identifying any key aspect that can be improved. They show an exceptional eye in understanding the customer needs and helping them build the strategy from the ground up. A great group of professionals.

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Exceptional Team
Our team, Kevin and Matt, have been absolutely exceptional. We are at the beginning stages with our CRM deployment and our account team has been very patient, informative and has given us the motivation to stay on track with bi-weekly meetings. Kevin and Matt couldn't be nicer and we appreciate everything that they do for us.

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My company has used wMobile for over…
My company has used wMobile for over five years and it's a great sales tool for Outside Sales. wMobile Support has been excellent when we've needed help. I especially appreciate the diligence of the Support and Development Teams in finding fixes. They have shown incredible commitment to making sure wMobile works well - even if only one of our users was affected by an issue.

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The staff is knowledgeable and great to…
The staff is knowledgeable and great to work with. The software works well and is stable and reliable.

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Ken and team rise up to the challenge…
Ken and team rise up to the challenge and support out ever growing business.

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Quick Response Time
Mark Thudium has always been quick to respond to any of our Goldmine needs

Risposta di SugarCRM
We are a small business and use the…
We are a small business and use the basic features of Goldmine. My rating is based on the support we get when needed.

Risposta di SugarCRM
Knowledgeable, accessible, cost effective, understands our business
To date our experience with the W-systems team has been solid. All staff from sales, project manager, leadership, and engineering have been knowledgeable, accessible, and spent time to understand our business needs. Have gone through CRM selection, development, and deployment once before this process with W-Systems has been more cost effective and faster. My only suggestion, improve the sales to project management hand off. Happy to provide additional color if needed. Again, would choose W-systems again.

Risposta di SugarCRM
Goldmine upgrade
Mark did a great job upgrading our Goldmine. He was knowledgeable, quick and efficient while still being careful. He was proactive suggesting ways to clean up our install.

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Great technical support
Great technical support. Mark Thudium is great to work with and he's a great problem solver.

Risposta di SugarCRM
Great product and support!
Lynn (Support) and Andrei (Development) and their entire team have been awesome to work with! These guys KNOW Goldmine and continue to improve their product for our 300 users.

Risposta di SugarCRM
Average as of late
I'm giving this an average review, as my experience with UpCurve/W-Systems has been good overall, but lately, there's been a lot of miscommunication/no-communication and big delays with the fixes in our instance that's causing problems in our environment. I'm hoping this changes in the near future.

Risposta di SugarCRM
Great coding and good service!
Our company has used W-Systems for about a year now for customization of our SugarCRM Cloud environment. It's been a pleasure working with a group of developers that get the job done right the first time. From the Director of Sales to the Ops Manager to the programmers... all our first class.

Risposta di SugarCRM
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