Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

We’ve been a customer for around 10 years. Early on, the product was flexible and well suited to a small business, and we were generally satisfied. Over time, both the product and service have de... Leggi di più

Valutata 1 stelle su 5

I highly DO NOT recommend! The software is horrible. Buggy, complicated and far from user-intuitive. If you need to export your data for any reason, forget it. My 30+ year developer said its a... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Our W-Systems team were very attentive and helpful throughout the project so far. We had some hiccups along the way that caused some delays in our project. The W-Systems team worked diligently to re... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

ohoh, very non-transparent, non-transparent price structure although free and openSpource is offered. You should not entrust them with any CRM data - that is fatal.

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di servizi CRM

Scritti dall'azienda

Sales Automation for Sales Warriors: Click Less, Sell More. Sugar Sell takes the blind spots, busy work, and roadblocks out of customer relationship management, making it easier for sales organizations to focus on engaging with their customers and growing their business. With Sugar Sell, you can empower your sales teams to drive revenue, increase efficiency, shorten sales cycle, and deliver meaningful customer buying experiences.


Informazioni di contatto

1,5

Pessimo

TrustScore 1.5 su 5

146 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,5

Tutte le recensioni

(146)

1 recensione negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Goldmine update + Outlook Link

We recently updated to the latest version of Goldmine and it has been fantastic working with Mark at W-Systems. He is clearly an expert with the program. It was a smooth update and Mark also helped with bells and whistles after the fact. Couldn't be happier!

10 aprile 2019
Non scritta su invito
Valutata 5 stelle su 5

W-Systems Does It Right!

W-Systems is an amazingly diligent and talented partner. Not only do they understand CRM technology and the ecosystem around it extremely well, but they continue to find new and better ways to support and enable their customers.  They do all of this in a friendly and approachable way that makes them a true pleasure to do business with.

4 aprile 2019
Non scritta su invito
Valutata 5 stelle su 5

A fantastic relationship for well over…

A fantastic relationship for well over 15 years and it boils down t a handful of key deliverables... competent professional staff that are friendly and helpful, responsive - when you need them they are there for you - W-Systems understands business, they focus on your business issues and productivity. Fred Block needs to be singled out for recognition - outstanding! He listens, he cares and works hard for you, Thank you team W-Systems!

1 aprile 2019
Non scritta su invito
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Risposta di SugarCRM

Thanks you Scott. We appreciate the business you have given us over all these years. Thank you for the good feedback and we love to hear the kind words for Fred.

Valutata 5 stelle su 5

W-Systems is Top Notch- Technology…

W-Systems is Top Notch- Technology Forward and Professional. They have a large team and regularly invest in Technical Integrations and are so creative; they rise above their competition. With a growing team, international resources, Customer White Papers, expanding offering and a team of really sharp people they are a winning choice for their customers, across verticals, and especially in Banking, Credit Union, Legal, Manufacturing and Automotive sectors. Check out their Website to understand their offering and how their reach is ever expanding.

30 marzo 2019
Non scritta su invito
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Risposta di SugarCRM

Wow. Thank you M!

Valutata 5 stelle su 5

The long and pleasant cooperation

I worked as a graphic designer for the company W-Systems Corp. on many projects: tradeshow booth and banner design. That was a great experience: communication was kind and clear, we share our ideas about the projects and we created together excellent final results. We will work together again, and I'm looking forward to the new projects with such a good client.

29 marzo 2019
Non scritta su invito
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Risposta di SugarCRM

Martina - thanks for the collaboration. You make us look great!

Valutata 2 stelle su 5

More than two years now and we still haven't gone live with GoldMine CRM!

All our requirements, expectations and concerns were provided to our local GoldMine representative in detail prior to making this purchase. We were assured that there was nothing to worry about. Their proposal included the cost to purchase the software, hours to get us up and running, training, etc. We were led to believe that it was a turnkey package and as a small business we were excited to begin using this new tool. More than two years later and having spent thousands of dollars we never anticipated in additional support, we still have no clear path to going live with GoldMine. Simply put, there was a huge disconnect between what we were told prior to the sale and the reality of get GM up and running. I can't tell you how many times I've heard, "well that was the sales answer to your question" when saying "but we were told this wouldn’t be an issue". My hope in writing this review is not to give GoldMine a black eye because based on what we saw during the sales presentation I believe it will serve its purpose if we can ever get it off the ground. If GoldMine will do the right thing and get us up and running, I'd be happy to write a follow up review of how we like the software itself.

29 marzo 2019
Non scritta su invito
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Risposta di SugarCRM

Thanks Chad. We are going to review this internally and figure out why this is. Stay tuned. Clearly not how we make a living.

Valutata 5 stelle su 5

Dedicated CRM Partners

I've had the opportunity to work with W-Systems with sales and marketing projects over the past two years, and have greatly valued my time with them. Their dedication to both their clients and partners was evident from my first interaction with them, and I've yet to work with another company in the SugarCRM space that comes close to the level of expertise and innovation that W-Systems displays every day.

29 marzo 2019
Non scritta su invito
Valutata 5 stelle su 5

W-Systems team is the perfect choice!

W-Systems team is the perfect choice!

The W-Systems team is one of the best options you have nowadays on CRM implementations - a great group of professionals, pristine services, and a true gem of the market. Highly recommended!

29 marzo 2019
Non scritta su invito
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Risposta di SugarCRM

Thank you for the endorsement and the partnership Lavinia. We really appreciate working with you.

Valutata 5 stelle su 5

Stellar SugarCRM

Best SugarCRM implementors with great experience in deploying CRM! Top professionals and top-notch customer-service. Highly recommended!

29 marzo 2019
Non scritta su invito
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Risposta di SugarCRM

Thank you Catalin. We have worked together for a long time and we really appreciate everything you do for us.

Valutata 4 stelle su 5

Quick to respond and deal with issues

Quick to respond and deal with issues. Overall been a good experience aside from some upgrade costs that hurt a bit.

29 marzo 2019
Non scritta su invito
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Risposta di SugarCRM

Thank you for the feedback. Upgrades were a little bit more difficult than we wanted recently but we feel we are on a good path going forward and do not expect this is going to be a repeat issue.

Valutata 4 stelle su 5

Happy camper - Great job.

No issues. Everything worked out smoothly. Easy to work with. My only feedback would be to increase communication throughout the process. Sometimes I felt in the dark on what the status was of my request.

29 marzo 2019
Non scritta su invito
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Risposta di SugarCRM

Thanks! Good to hear. Also good to be reminded to keep the communication flowing. I will check in with the service team and reiterate that reminder. Thank you for being a customer.

Valutata 5 stelle su 5

Top CRM Implementation and Deployment Experts

I've helped to develop case studies for W-Systems, which has given me the opportunity to speak with several of their customers. What I've come away with is this - W-Systems is a trusted partner that delivers expert service to its clients. The company has a wealth of sales and marketing knowledge and works diligently to improve business processes. And when it comes to SugarCRM, they're the best implementation and deployment experts around.

29 marzo 2019
Non scritta su invito
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Risposta di SugarCRM

Thanks, Tamara, we have created a lot of great content together and appreciate the relationship!

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