Bought a Subcold Apex95 for an outside bar - an excellent fridge works a treat even in these high temps and fully adjustable in temperature - using mine for soft drinks and perfect draft kegs and it... Leggi di più
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When my medical fridge stopped working a year outside the warranty period and my local appliance shop said that they don’t fix fridges I contacted customer service to see what spares were available. L... Leggi di più
I ordered the Apex75 for our outdoor kitchen, mainly so that my husband can keep his beer in it and I can have space back in the indoor fridge for food. I ordered it on the Saturday morning and... Leggi di più
Just to back up what others have said about customer service - a slight problem with a delivered item was dealt with within minutes of my email to them. A rare experience these days. The appliance... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Subcold: The Future of Tailored Cooling : Subcold is more than just cooling—it's an experience. Pioneering the intersection of precision, style, and reliability, we've set the gold standard for mini-fridges, wine coolers, beer fridges, mini bar's and personalised cooling solutions. Every product echoes our commitment to efficiency and elegance, meeting the unique needs of homes and businesses alike. Our reputation isn't just built on premium products but also on the trust and satisfaction of our customers. Dive into our Trustpilot reviews, and you'll quickly see why Subcold Ltd is the first choice for discerning cooling enthusiasts. Join us in redefining the cooling experience. Cheers to the future of chill! 🍷🥤🍺
Informazioni di contatto
Unit 2, 28 Firth Road, EH54 5DJ, Livingston, Regno Unito
- 01506 440 557
- sales@subcold.com
- subcold.com
4,6
Eccellente
3K recensioni
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Ha risposto al 96% delle recensioni negative ricevute
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A great service level all round
A great service level all round, online chat worked a treat gave me the answers to my questions on the product, would recommend the company and products to friends and family.
2 luglio 2026
Risposta di Subcold
Dear Michael,
Thank you for your kind review. We’re delighted to hear you received great service throughout and that our online chat team was able to answer your product questions clearly.
We really appreciate your recommendation to friends and family and are pleased you had such a positive experience with Subcold.
Best Wishes, Subcold Team
Risposta di Subcold
Hi Richard,
The item was returned to us on two separate occasions for warranty inspection, and on both occasions our testing found no fault with the unit. We appreciate this may not be the outcome you expected, but our assessment was based on the results of the checks carried out each time.
Best Wishes,
Subcold Team
Super 65 beer fridge
Fridge arrived well packaged and as per delivery dates quoted on website. Set up 24 hrs ago and appears to be at required temperature. Looks good and fits requirements
13 luglio 2026
Non scritta su invito
Risposta di Subcold
Dear Customer,
Thank you for your review. We’re pleased to hear your Super 65 arrived well packaged and on time, and that it is already reaching the required temperature. It’s great to know it looks the part and fits your needs perfectly. Enjoy keeping your drinks nicely chilled! ❄️
Best Wishes,
Subcold Team
Seems good so far although only Had it…
Seems good so far although only Had it 24 hours and just got it to the temp required
9 luglio 2026
Risposta di Subcold
Dear Mike,
Thank you for your review. We’re pleased to hear everything seems good so far and that your fridge has reached the required temperature. We hope it continues to keep your drinks perfectly chilled ❄️
Best Wishes,
Subcold Team
Risposta di Subcold
Dear Customer,
Thank you for your review. We’re pleased to hear your fridge arrived promptly and that you’re very happy with its performance.
Best Wishes, Subcold Team
Excellent little fridge
Excellent little fridge. Used in my bedroom to store my insulin
13 luglio 2026
Non scritta su invito
Risposta di Subcold
Dear Customer,
Thank you for your lovely review. We’re pleased to hear the fridge is working well for you and providing a convenient place to store your insulin in your bedroom.
We appreciate you choosing Subcold and are glad the compact size suits your needs.
Best Wishes, Subcold Team
Risposta di Subcold
Dear Customer,
Thank you for your review. We’re delighted to hear your order was exactly what you wanted, arrived on time and offered good value.
Best Wishes, Subcold Team
Amazing product !
In order to prevent my hubby stressing over the fear of dehydrating in the current climate 🤔and the need to keep his Budweiser chilled I purchased the Subcold Cave50 solid door beer fridge in black for the summerhouse and it is an amazing product ! It arrived well packaged and was delivered 2 days after ordering. I had read reviews expressing that the fridge was not as advertised and very noisy but what I received was exactly as described (black interior) and an acceptable 'hum' from the motor. I am delighted with this little fridge and highly recommend ! 👍
10 luglio 2026
Risposta di Subcold
Dear Jane,
Thank you for such a brilliant review! We’re delighted to hear the Cave50 has been the perfect addition to your summerhouse and is keeping your husband’s Budweiser nicely chilled during the warmer weather. ❄️
It’s great to know the fridge arrived well packaged, matched the description and that you’re happy with its quiet operation. We really appreciate your recommendation and hope you both enjoy it throughout the summer.
Best Wishes,
Subcold Team
Delivered as promised.
Delivered as promised.
Shelves are not adjustable as advertised, struggling to accommodate economic holding of wine/beer bottles, cans etc.
Very noisy (rattling) on start up, settled down now.
Sides of unit are very hot, presumably as its working hard in current UK heatwave conditions ambient 28 deg.
Does the job though, drinks nice and cold
8 luglio 2026
Risposta di Subcold
Dear Customer,
Thank you for your detailed review. We’re pleased to hear the unit arrived as promised and is keeping your drinks nice and cold ❄️
We appreciate your comments regarding the shelf layout and the initial rattling noise. The sides of the unit can become warm during operation as heat is released, particularly in higher ambient temperatures, so adequate ventilation around the appliance is important.
It’s good to know the noise has now settled and that the fridge is doing the job overall.
Best Wishes,
Subcold Team
Warranty & Customer Service will do anything but fix.
Not entirely happy with their warranty process.
Brought a Subcold Cave-50 in April 2026. It started making loud noises, frosting & the entirely stopped working.
Filled out their warranty claim form 30.06.26. They came back and advise that they would send out a part based on what they think it is, to my home for me to fit at the back of my fridge.
Even though not comfortable with this, they assured that it didn’t need to be done by a technical / professional Engineer. I asked what the part was or what the suspected fault was, twice, and they kind of refused to answer.
They sent the part out, I replaced it, the fridge isn’t working again. It actually said on the instructions that this needs to be carried out by a professional, even though over email they said it was “simple”.
Reached out to them again 12.07.26 and they’re now asking different questions to assess the next steps of the warranty claim.
I brought this via Amazon, who has said I can return the fridge at my own cost and then have a refund & the postage refunded after.
I thought I’d try Subcold’s Warranty first, instead of claiming back costs. All I can see after the numerous emails exchanged is that they will do anything with no proper assessment but simply guesses, to replace different parts but not your actual fridge?
£150 for a fridge that broke down after 2 months and in this heat without a mini-fridge that they’re turning into a one month repair at this rate.
DO NOT BUY.
It’s a joke.
12 luglio 2026
Non scritta su invito
Risposta di Subcold
Hi ASIM,
We’re sorry to hear that you are dissatisfied with the warranty process.
Our team assessed the symptoms you reported and supplied a replacement part as an initial troubleshooting step. This was intended to resolve the issue without the need for the appliance to be returned. As the problem continued, further questions were required so the next appropriate step could be determined.
We appreciate that this was not the outcome you expected, but the warranty process involves identifying the likely cause of a fault before deciding whether a repair, replacement part, or another resolution is appropriate.
Best Wishes,
Subcold Team
If you need a Drinks Fridge.... Start Here !!
Had it a week now and Amazing. Cooled so quick and working so well in the crazy UK heat. Thank you !
30 giugno 2026
Risposta di Subcold
Dear Paul,
Thank you for the fantastic review! We’re delighted to hear your drinks fridge cooled down so quickly and is keeping everything perfectly chilled during the crazy summer heat 🧊
It’s great to know you’re so pleased with it after your first week. Thank you for choosing Subcold!
Best Wishes,
Subcold Team
Very quick delivery.great small freezer.
6 luglio 2026
Risposta di Subcold
Dear Pat,
Thank you for your lovely review. We’re so pleased to hear your freezer arrived quickly and that you’re happy with its compact size and performance.
Best Wishes,
Subcold Team
Fast delivery great comms regarding…
Fast delivery great comms regarding delivery time
29 giugno 2026
Risposta di Subcold
Dear Alan,
Thank you for your kind review. We’re delighted to hear your order arrived quickly and that you were kept well informed about the delivery time.
Best Wishes,
Subcold Team
Super speedy delivery and great quality product
Super speedy delivery - next day. Really pleased with my mini fridge - great quality and love the portability.
7 luglio 2026
Risposta di Subcold
Dear Lynne,
Thank you for the brilliant review! We’re so pleased your mini fridge arrived the next day and that you’re happy with both the quality and portability. It’s great to know it’s been such a positive experience from start to finish.
Best Wishes,
Subcold Team
Fast delivery and easy set up
Fast delivery and easy set up. Fully stocked machine cooled to desired temp within 24 hours and has renained contant since.
6 luglio 2026
Risposta di Subcold
Dear Simon,
Thank you for your great review. We’re pleased to hear your order arrived quickly and that the setup was straightforward. It’s also brilliant to know the fully stocked unit reached your desired temperature within 24 hours and has remained consistently cool since 🧊
Best Wishes,
Subcold Team
Delivery was tops but
Delivery was tops but - I had a problem and tried to call customer service !!!! Good luck with that
29 giugno 2026
Risposta di Subcold
Dear Customer,
Thank you for your feedback. We’re pleased to hear the delivery went well, but we’re sorry you had difficulty reaching our customer service team by phone. We understand how frustrating that can be when you need help. Our phone lines have been extremely busy recently due to peak season.
Please email us at sales@subcold.com with your order details and a brief description, and our CS Team will respond within 24 hours.
Best Wishes,
Subcold Team
Ordered a 180 bottle beer fridge…
Ordered a 180 bottle beer fridge Sunday they delivered Friday can’t ask anymore than that, thanks to the delivery guys who put it where I asked thanks to you all
29 giugno 2026
Risposta di Subcold
Dear Colin,
Thank you for your fantastic review. We’re delighted to hear your 180-bottle beer fridge arrived promptly and that the delivery team placed it exactly where you wanted. We really appreciate your kind words and hope you enjoy plenty of perfectly chilled drinks 🧊
Best Wishes,
Subcold Team
Kept informed of the delivery
Kept informed of the delivery. Box in perfect condition and undamaged
6 luglio 2026
Risposta di Subcold
Dear Graham,
Thank you for your feedback. We’re pleased to hear that you were kept well informed throughout the delivery process and that your order arrived in perfect condition.
We really appreciate you taking the time to share your experience.
Best Wishes, Subcold Team
Best place for fridges of all sizes
I always get my fridges from Subcold - good quality, reasonably priced, delivery as stated on purchase. Thanks to all the Team who keep the "cogs" turning successfully
14 aprile 2026
Risposta di Subcold
Dear Customer,
Thank you so much for your continued support and loyalty to Subcold. We’re delighted to hear that you’re pleased with the quality, value, range of fridge sizes and reliable delivery service.
Your kind words about the whole team are genuinely appreciated — we’ll be sure to pass them on to everyone who helps keep the “cogs” turning!
Best Wishes,
Subcold Team
I was very impressed with customer…
I was very impressed with customer service and their quick response to small issues .
30 giugno 2026
Risposta di Subcold
Dear Customer,
Thank you for your lovely feedback. We’re delighted to hear that our customer service team responded quickly and helped resolve the small issues efficiently.
We really appreciate you taking the time to share your experience.
Best Wishes,
Subcold Team
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