Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I would like to recommend String Sports for their superb customer service and racket knowledge. After thorough discussion, the manager helped me choose the strings and racket and ensured a quick spee... Leggi di più

Valutata 4 stelle su 5

Would have scored 5 however order for a dozen tennis balls resulted in only 4 being delivered. It was however subsequently quickly resolved and were upgraded to 5 stars.

Valutata 5 stelle su 5

Fantastic service every time. The stringing is always done quickly and to a really high standard, and the staff are friendly, knowledgeable, and happy to help with any questions. Great customer servic... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I am extremely disappointed with this platform and had a very bad experience. Due to the damaged package and the missing items, I attempted to communicate by email. However, I waited for a week but re... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli per il tennis

Scritti dall'azienda

We’re proud to be one of the UK’s leading racket specialist stores, stocking all the top brands including Wilson, Babolat, Head, Yonex and many more. Whether you’re a beginner or a competitive player, we’re passionate about delivering expert advice, outstanding customer service, and competitive prices across our full range. Established in 2010 as a bricks-and-mortar store, we built our reputation on trust, knowledge, and community. In 2021, we expanded online to bring the same high standards of service and product expertise to customers across the UK. What sets us apart is our team. Every member of staff is an experienced tennis or padel player — including former professional players — so you’re always getting genuine, informed advice. From choosing your next racket to restringing, footwear, or bag recommendations, we’re here to help you make the right decision for your game. We look forward to supporting you and helping you play your best.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

26 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I would like to recommend String Sports…

I would like to recommend String Sports for their superb customer service and racket knowledge. After thorough discussion, the manager helped me choose the strings and racket and ensured a quick speedy delivery. He took the time to call me, and assess what was best needed. within 24 hours turnaround, the racket arrived. Thank you! I have already recommended you to others.

17 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Great service.

I purchase, on behalf of a tennis club, large quantity of tennis balks, on an annual basis, from Stringsports.
Courteous staff and a quick service are the norm.

24 marzo 2026
Valutata 5 stelle su 5

Excellent service provided

Excellent service provided! I’ve been a customer of String Sports for years and still yet to have a bad experience with them.

12 febbraio 2026
Non scritta su invito
Logo di String Sports

Risposta di String Sports

Thanks Finlay! Look forward to seeing you in store soon

Valutata 5 stelle su 5

Fantastic service every time

Fantastic service every time. The stringing is always done quickly and to a really high standard, and the staff are friendly, knowledgeable, and happy to help with any questions. Great customer service and a shop I trust with all my rackets. Highly recommend

18 febbraio 2026
Non scritta su invito
Logo di String Sports

Risposta di String Sports

Thanks Scott. See you soon.

Valutata 1 stelle su 5

missing item

I am extremely disappointed with this platform and had a very bad experience. Due to the damaged package and the missing items, I attempted to communicate by email. However, I waited for a week but received no response or solution.

26 febbraio 2026
Logo di String Sports

Risposta di String Sports

Hi Na, We are really sorry this has happened. We have not yet recieved any email from yourself that we can see. One of the team has called you and left a message to see if we can resolve any issue you may have with your order. We are a little in the dark at the moment. All we can see is your order left us on time and arrived promptly. Please call us on 01413393996 or drop us an email customercare@stringsports.co.uk. Thanks Jordan

Valutata 1 stelle su 5

Surprised I received this email to…

Surprised I received this email to leave a review.

Unfortunately, my experience was not great at all. I ordered a padel and needed it sent out quickly to get it in time for a competitive match I was playing. I replied to the order email asking for it to be sent over night and I’d cover the extra, tried calling but you just get voicemail (why have a number).

After multiple attempts to get in touch and get a functional reply, I then emailed to cancel the order as it was clearly not being looked at or arrive in time.

4 days after I received the padel and returned it, I got an apologetic reply. Emailed them again a few days ago to see the status of my return and to get my money back. Still nothing which meant the apology was empty.

Only after I sent a threatening email saying that they had 24 hours to sort this out or I’d raise a chargeback. Magically, I have now got my refund notification (without any comms).

As a small business owner myself, I would NEVER leave a customer to fester like this. Just shocking.

19 febbraio 2026

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