I would like to recommend String Sports for their superb customer service and racket knowledge. After thorough discussion, the manager helped me choose the strings and racket and ensured a quick spee... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Would have scored 5 however order for a dozen tennis balls resulted in only 4 being delivered. It was however subsequently quickly resolved and were upgraded to 5 stars.
Fantastic service every time. The stringing is always done quickly and to a really high standard, and the staff are friendly, knowledgeable, and happy to help with any questions. Great customer servic... Leggi di più
L'azienda ha risposto
I am extremely disappointed with this platform and had a very bad experience. Due to the damaged package and the missing items, I attempted to communicate by email. However, I waited for a week but re... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We’re proud to be one of the UK’s leading racket specialist stores, stocking all the top brands including Wilson, Babolat, Head, Yonex and many more. Whether you’re a beginner or a competitive player, we’re passionate about delivering expert advice, outstanding customer service, and competitive prices across our full range. Established in 2010 as a bricks-and-mortar store, we built our reputation on trust, knowledge, and community. In 2021, we expanded online to bring the same high standards of service and product expertise to customers across the UK. What sets us apart is our team. Every member of staff is an experienced tennis or padel player — including former professional players — so you’re always getting genuine, informed advice. From choosing your next racket to restringing, footwear, or bag recommendations, we’re here to help you make the right decision for your game. We look forward to supporting you and helping you play your best.
Informazioni di contatto
238 Netherton Road, G13 1BJ, Glasgow, Regno Unito
- 01413393996
- Customercare@stringsports.co.uk
- stringsports.co.uk
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I would like to recommend String Sports…
I would like to recommend String Sports for their superb customer service and racket knowledge. After thorough discussion, the manager helped me choose the strings and racket and ensured a quick speedy delivery. He took the time to call me, and assess what was best needed. within 24 hours turnaround, the racket arrived. Thank you! I have already recommended you to others.
Great service.
I purchase, on behalf of a tennis club, large quantity of tennis balks, on an annual basis, from Stringsports.
Courteous staff and a quick service are the norm.
Would have scored 5 however order for a…
Would have scored 5 however order for a dozen tennis balls resulted in only 4 being delivered. It was however subsequently quickly resolved and were upgraded to 5 stars.
Great experience with this company
Straight forward. Honest pricing and very quick. Would recommend
It was a straight forward and no drama …
It was a straight forward and no drama experience..Placed the order and quick delivery ...Quality iitem....Sensiable price
Returns impossible
Want to return for a smaller size but no means to start a return online and no response to my email as per instructions on the website.
Great service from everyone in the…
Great service from everyone in the shop. Strings always done well and have variety of stock available for all your needs.
Every racket imaginable
Every racket imaginable. Rainbow grips😉. Shopkeepers chill guys. Even stock pickleball my favourite sport. Highly recommend going.
Great service
Great service, friendly and helpful. Good for tennis gear - bought some lovely clothes and shoes 👍
Fantastic business!
Fantastic business and the guys can't do enough for you, would highly recommend.
Pickle bats arrived well packaged
Pickle bats arrived well packaged, and specifically not bent.
*Cough* Sports Direct *Cough*

Risposta di String Sports
Excellent service provided
Excellent service provided! I’ve been a customer of String Sports for years and still yet to have a bad experience with them.

Risposta di String Sports
Five stars. Highly Recommend. Stuart and the team go above and beyond…
Stuart and the team go above and beyond to help string rackets on time, To source sizes/types of shoes, to get T-shirt logos printed.

Risposta di String Sports
Fantastic service every time
Fantastic service every time. The stringing is always done quickly and to a really high standard, and the staff are friendly, knowledgeable, and happy to help with any questions. Great customer service and a shop I trust with all my rackets. Highly recommend

Risposta di String Sports

Risposta di String Sports
I got great advice on my tennis shoes
I got great advice on my tennis shoes. Love my barricades

Risposta di String Sports
missing item
I am extremely disappointed with this platform and had a very bad experience. Due to the damaged package and the missing items, I attempted to communicate by email. However, I waited for a week but received no response or solution.

Risposta di String Sports
Surprised I received this email to…
Surprised I received this email to leave a review.
Unfortunately, my experience was not great at all. I ordered a padel and needed it sent out quickly to get it in time for a competitive match I was playing. I replied to the order email asking for it to be sent over night and I’d cover the extra, tried calling but you just get voicemail (why have a number).
After multiple attempts to get in touch and get a functional reply, I then emailed to cancel the order as it was clearly not being looked at or arrive in time.
4 days after I received the padel and returned it, I got an apologetic reply. Emailed them again a few days ago to see the status of my return and to get my money back. Still nothing which meant the apology was empty.
Only after I sent a threatening email saying that they had 24 hours to sort this out or I’d raise a chargeback. Magically, I have now got my refund notification (without any comms).
As a small business owner myself, I would NEVER leave a customer to fester like this. Just shocking.
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