Stitch & Story Recensioni 

221
•
TrustScore 4.5 su 5

4,3

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Valutata 1 stelle su 5

Over priced and terrible quality. Terrible packaging and item arrived crushed and damaged. Yarn shreds when using it. Terrible terrible item. Beyond sad as years ago this brand was amazing and excelle... Leggi di più

Valutata 5 stelle su 5

I have been using stitch & story wool for about 5 years now, the chunky wools are such gorgeous colours & knit up beautifully. Also the little merino wool is just adorable, my favourite jumper is in... Leggi di più

Valutata 5 stelle su 5

I learnt how to knit using the beautiful Stitch and Story knitting kits during lockdown and it's been such a meaningful activity to take my mind off work, kids and other things. I was really sad t... Leggi di più

Valutata 5 stelle su 5

I have always loved S&S knitting kits. They have precise, no jargon patterns which are easy to follow even for a novice. The yarns are delightful , really tactile and soft and the pattern designs... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Artigianato artistico
  2. anche in
  3. Negozio di articoli da regalo
  4. Negozio di articoli per il lavoro a maglia
  5. Negozio di artigianato
  6. Negozio di lana
  7. Negozio di materiali per l'arte

Scritti dall'azienda

Stitch & Story is now owned by CWT Ventures ltd. Stitch & Story is all about ‘crafting made simple’ that extends beyond the traditional crafters. Aimed at giving novice crafters a stress-free experience in learning to knit or crochet, our all-in-one kits contain everything you need to get started and learn the basic techniques. We want every craft project to be meaningful, whether it’s for gifting or for yourself. The richness of stories created with every stitch builds a personal story. There is a wonderful sense of accomplishment in an item that carries the imprint of its creator, quirks and all.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

221 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,3

Tutte le recensioni

(221)

7 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Daydreamer yarn

Really love the daydreamer yarn, so pleasant to crochet with. Customer service is great too. I hadn't opened my delivery for over a month because it arrived the day my daughter was born! I emailed about an error with my order thinking I might be out of luck as I'd left it so long but the replacement was with me the next day. Absolutely superb, customer for life.

29 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Fabulous company

Excellent yarn in beautiful colours and materials. Excellent customer service. I have bought yarn on more than one occasion and made a jumper and a blanket so far. It knits up beautifully. Definitely worth the five stars.

19 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

I have been using stitch & story wool…

I have been using stitch & story wool for about 5 years now, the chunky wools are such gorgeous colours & knit up beautifully. Also the little merino wool is just adorable, my favourite jumper is in this in a winter white & I made fingerless gloves & a cowl in it too. Warm yet lightweight, perfect all year round. 🥰
I wouldn’t hesitate to recommend these yarns & when they are in offer? Well what a bargain who can resist 😘

18 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Lovely Yarn, Friendly Staff

I love Stitch and Story. The yarn is lovely, the customer service team are friendly and helpful and the deliveries are always timely. The only minor drawback is the yarn can be costly, so it’s worth keeping an eye out for sales!

10 maggio 2024
Non scritta su invito
Logo di Stitch & Story

Risposta di Stitch & Story

Hi Anna,
Thank you so much for your review. Could you please get in touch with hello@stitchandstory.com so we can have your email details? Cynthia x

Valutata 5 stelle su 5

Stitch & Story are the reason I knit! <3

I have been shopping with Stitch & Story for years - in fact, one of their starter kits is what started me on my knitting journey. They offer easy to follow instructions and really high quality yarn. On the few occasions that I have interacted with their customer service, they were super friendly and quick to help - could not recommend more!

11 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Love their kits

Love their kits. Gorgeous wool, clear instructions and extra help if you need it. Love stitch & story, the range they do, I can always find something to buy 🙂 xx

4 aprile 2024
Non scritta su invito
Logo di Stitch & Story

Risposta di Stitch & Story

Hi Gillian,
Thank you so much for your review. Could you please get in touch with hello@stitchandstory.com so we can have your email details? Cynthia x

Valutata 4 stelle su 5

I love Stitch and Story's knitting kits.

I'm so glad Stitch and Story are back in business! I love their knitting kits! They look so lovely when they arrive and you are just excited and delighted to start using them. I find them easy to use for a relative beginner (I've made a cushion and some gloves). And I was really satisfied with the end product. I'm looking forward to my next kit already!

6 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Learn to craft

I learnt how to knit using the beautiful Stitch and Story knitting kits during lockdown and it's been such a meaningful activity to take my mind off work, kids and other things. I was really sad to see them close and to see the brand reopen and come back with the same quality of products has been such good news.

If you are thinking about knitting or craft, I would definitely recommend trying one of their beginners kits. They're easy, simple and structured to help.

I'm loving the new additions to the baby kits too.

1 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Completely endorse Stitch & Story

I've used Stitch & Story for several years, in the UK and now in Australia. I'm very pleased that they deliver here as well, as I fell in love with their products in London. The quality of the wool is excellent, a great range of colours and types. I find the patterns easy to follow, and appreciate the sales and the excellence in terms of ordering and delivery. Heartily reccomend.

11 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Kali Bunny Kit

My delivery arrived very quickly and well packaged, high quality cotton yarn, excellent pattern printed in color, very easy to follow. Brilliant fun to crochet Kali! A fantastic service and brilliant crochet kit.

29 aprile 2024
Valutata 1 stelle su 5

I have not received my yarn

I have not received my yarn - 12 days since purchase and NOTHING. Pretty soon I will contact my credit card company.

2 aprile 2024
Logo di Stitch & Story

Risposta di Stitch & Story

Hi there. It seems there's been a postage issue with the parcel leaving the UK on the 3rd of April, and it's not been scanned since. Please could you email us at hello@stitchandstory.com and we can look into the matter for you? Thank you.

Valutata 5 stelle su 5

Great customer service!

The website is well laid out with plenty of information and the order process was very smooth.
The items were all in good, well packaged condition.
When I made contact with the customer service department the response was both swift and helpful.

29 gennaio 2024
Valutata 5 stelle su 5

I’m so glad S&S are back

I’m so glad S&S are back! Beautiful yarns, a dream to knit with, and delivery was super fast! And such lovely and friendly customer service, totally flawless order from start to finish, welcome back! :)

25 gennaio 2024
Non scritta su invito

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