Look, I’ll be real—before this, my knowledge of AI was basically limited to sci-fi movies and pure confusion. As a total beginner, I had absolutely zero clue how to actually use this stuff or wha... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
scam. Website is not exist any more. Keep charging me $44,99 every month No way to cancel subscription
I am asking for cancellation of this service at this time. My schedule does not allow me the time I need to continue. I would appreciate a response on how to cancel. Thank you.
I bought this program, unfortunately my old computer was not suitable for the requirements needed to install some recomended ai software. I explained to Step Two and asked for a refund which they did... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Step Two is an online learning platform that helps people build real-world skills using the power of AI - without the overwhelm. We believe that everyone deserves access to modern tools and education, regardless of their technical background. That's why we built Step Two: a simple, structured platform where you can learn at your own pace, use 20+ AI tools in one place through our AI Playground, and follow step-by-step plans designed for your goals.
Informazioni di contatto
Stati Uniti
- steptwo.ai
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 76% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great customer service
I appreciated the quick and responsive customer service.

Risposta di Steptwo
I have requested for a refund
I have requested for a refund, I have got it straight away.
I am happy.
While I appreciate that Pierre finally…
While I appreciate that Pierre finally processed my refund and cancellation, my overall experience was very poor. I paid for a service that I could never access due to a major technical bug on the sign-up page (blank screen). Furthermore, the automated billing system kept trying to charge my card despite the service being unusable, causing me bank penalties. I suggest you fix your registration process and improve the response time of your support team for technical issues.

Risposta di Steptwo
Overall coaching method
Overall coaching method. I am not an expert, but this coaching takes step by step lead to ensure the learner understands.

Risposta di Steptwo
Efficient and Professional
Jules from Steptwo.ai was very timely in her response to my complaint. It was dealt with speedily and very professionally. Thank you Jules.
Jennifer McKenzie
The courses were easy to follow
The courses were easy to follow and i learned a lot, very quickly. Im in love with AI Animation thanks to the course i did on Steptwo. Would recommend!!!

Risposta di Steptwo
awareness of AI
my experience was so good, the way of learning was increadible.

Risposta di Steptwo
The Ad I saw on Facebook said $15 and…
The Ad I saw on Facebook said $15 and made no mention of monthly subscription and after I paid i got another charge a week later of $45. I had to cancel the order and requested a refund.
Was satisfied they agreed to refund but won’t be buying from them again

Risposta di Steptwo
I had a great experience with this beginner to advance level
I had a great experience with this course. As someone who started from the basics, I found the transition from beginner to advanced level very well-structured and easy to follow. What makes this course stand out is that it’s not limited to just video generation—it offers a complete AI-powered package.
It covers everything from ad creation and filmmaking to video production for YouTube and Instagram, along with in-depth insights into creating viral content. The explanations were clear, practical, and easy to understand, which made learning both effective and enjoyable.
Highly recommended for anyone looking to build strong, real-world skills in AI-driven content creation. Thank you, Step2!

Risposta di Steptwo
Will never purchase again - Unrequested Charge
I signed up for a 1-week test for $5.54 too test the veracity of the program and then a new charged appeared on my statement for $29.99. No active customer care channel, no solution. Also, no cancelation button anywhere in their interface.

Risposta di Steptwo
Quickly resolved the cancellation issue…
Quickly resolved the cancellation issue and the reply was prompt and friendly.

Risposta di Steptwo
Terrible company
Terrible company, and a FRAUD
I only purchased a course for £9.99 and then was charged £29.99, which is a complete waste as the course is terrible, the platform doesn't work properly and I could easily find all this info (which is likely generated by AI in itself, by using ChatGPT.
Complete scam, do not purchase.
How much longer are these jokers going to get away with it, they will likely just close the platform set up a new one and continue to con and rob people with their poor quality courses.

Risposta di Steptwo
Mi experiencia
Buen día, la sencillez del curso y los ejercicios practicos, así como también cierto consejos que ayudan a mejorar el trabajo

Risposta di Steptwo
I got my refund very quickly.
I took the subscription and and later one I figured out this is not something I was looking for. I totally forgot to cancel my subscription and a week later I was charged. I contacted the customer support and told them this not something I was looking for so cancel my subscription and give them refund. They replied back within few minutes and gave me the refund instantly. I was very happy and product was also good but it was not what I was trying to achieve and I didn't realize that I subscribing for wrong thing. But yeah if I need it was a an awesome course for someone who is interested in AI content creation and automation. Highly recommend and very satisfied.

Risposta di Steptwo
Cheaters
Cheaters. The advertisement mentioned lifetime access to a course for $9.99, and after payment, mentioned that a monthly fee of $29.99 after one week.

Risposta di Steptwo
Absolute scam
Absolute scam. A primitive website disguising itself as an AI learning platform, and a very basic one at that. During registration, it stated that a monthly subscription would be charged after some time. Since I am already familiar with this type of scam website, I canceled any possible subscription immediately after registering and turned it off. This is clearly shown in my account dashboard.
Nevertheless, after some time, a $39.99 charge appeared on my card. In other words, if you simply register on the site, it does not matter whether you agreed to the subscription or canceled it — they will still try to charge you. This is blatant fraud.
No real contact details are provided either. Finding any contact information requires effort, and the only thing available is an email address hidden in the Terms of Use, while "the mail that you sent is prohibited by the user or domain policy", so it is unreachable.
Upd: The explanation is complete bullshit, because in reality, when you come to their site through the $9.99 promo offer, it clearly says that a subscription will be activated after the grace period, and that if you do not want it, you can cancel it. I canceled it immediately, right away, because I know these kinds of scam websites like this one that later keep trying to charge you recurring subscriptions that are impossible to stop.
The claim that there is an address on the site you need to contact in order to cancel the subscription already shows that this is a scam site. It means the subscription is activated automatically, and you cannot cancel it in any normal way except by contacting support. But in reality, it is impossible to find any support address anywhere on the site. I only found it buried in the mandatory Terms of Service file, and that address does not even work. When you write to it, you receive a message saying that the address cannot be reached.A message that you sent could not be delivered to one or more of its
recipients. "This is a permanent error. The following address(es) failed:
The user or domain that you are sending to (or from) has a policy that prohibited the mail that you sent."
That once again proves that this website is completely fraudulent. - And even a month after the cancellation they are still trying to charge the cancelled subscribtion - had to block the bank card I uded.

Risposta di Steptwo
Absolute fraud... Garbage Content
Absolute fraud... avoid this. It's a scam full of garbage totally contrary to what is portrayed or advertised.

Risposta di Steptwo
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