Steptwo Recensioni 

44
TrustScore 3.5 su 5

3,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

Look, I’ll be real—before this, my knowledge of AI was basically limited to sci-fi movies and pure confusion. As a total beginner, I had absolutely zero clue how to actually use this stuff or wha... Leggi di più

Valutata 1 stelle su 5

scam. Website is not exist any more. Keep charging me $44,99 every month No way to cancel subscription

Valutata 5 stelle su 5

I am asking for cancellation of this service at this time. My schedule does not allow me the time I need to continue. I would appreciate a response on how to cancel. Thank you.

Valutata 5 stelle su 5

I bought this program, unfortunately my old computer was not suitable for the requirements needed to install some recomended ai software. I explained to Step Two and asked for a refund which they did... Leggi di più

Dettagli dell'azienda

Scritti dall'azienda

Step Two is an online learning platform that helps people build real-world skills using the power of AI - without the overwhelm. We believe that everyone deserves access to modern tools and education, regardless of their technical background. That's why we built Step Two: a simple, structured platform where you can learn at your own pace, use 20+ AI tools in one place through our AI Playground, and follow step-by-step plans designed for your goals.


Informazioni di contatto

3,4

Nella media

TrustScore 3.5 su 5

44 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 76% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,4

Tutte le recensioni

(44)

44 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

scam

scam. Website is not exist any more. Keep charging me $44,99 every month No way to cancel subscription

26 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

I’ve been trying to cancel and every…

I’ve been trying to cancel and every month you keep stealing my money for my food so now I have to keep asking my family for money so I can eat. How do you cancel? Nobody know how to cancel? I’m a senior citizen and I really do need to eat. I’m a veteran and the widow can you please send me my money and show me how to cancel

25 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

TitleFrom clueless to slightly dangerous with AI 😎

Look, I’ll be real—before this, my knowledge of AI was basically limited to sci-fi movies and pure confusion. As a total beginner, I had absolutely zero clue how to actually use this stuff or what it could really do.

But Steptwo.ai made it stupidly simple. I took a couple of courses, and surprisingly, it all just clicked. The lessons are super easy to follow and they don't drown you in tech jargon. After actually practicing the techniques they teach, I finally get it. I've gone from "what is happening" to genuinely appreciating the wild stuff AI can pull off.

Honestly, I'm having a blast learning and messing around with it. If you're completely lost but want to actually understand how to use these tools, definitely take this course. Highly recommend.
- Tilovet

20 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

I got refunded.

I bought this program, unfortunately my old computer was not suitable for the requirements needed to install some recomended ai software. I explained to Step Two and asked for a refund which they did without any problems. I will definitely try again in the future when I get a good suitable computer.. Thank you.

10 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Scam - be aware guys

Worst purchasing decision I’ve made in a long time.

I bought one of this platform’s AI courses, and shortly afterwards I noticed multiple attempts to charge my account for what appears to be a subscription I never knowingly signed up for. Fortunately, both payment attempts failed because there were insufficient funds in the account.

Whether this was a mistake or an intentionally unclear subscription process, the experience has completely destroyed my trust in the platform. Customers should never have to worry about unexpected recurring charges after making a one-time purchase.

I’ve requested the removal of my payment details and cancellation of any subscriptions associated with my account. Until this issue is resolved, I cannot recommend this platform to anyone.

Be sure to carefully review what you’re signing up for and monitor your payment methods closely.

31 maggio 2026
Non scritta su invito
Logo di Steptwo

Risposta di Steptwo

Hi Shoaib,

Thank you for taking the time to write this, and I'm genuinely sorry for the worry this caused - seeing unexpected charge attempts after a purchase is alarming, and your frustration is completely understandable.

I want to be clear about how this works: our AI courses include a subscription that's disclosed at checkout, but I fully accept that if it wasn't obvious enough to you, that's on us to make clearer - not something you should have to catch. You should never feel surprised by a charge.

I'd like to make this right. We can cancel the subscription, remove your payment details, and confirm that no further charge attempts will be made - and review any charges that did go through. Please reach out to support@steptwo.ai with the email on your account (or reply here and we'll follow up), and we'll resolve it quickly.

We take this seriously and appreciate you flagging it. I hope you'll give us the chance to sort it out for you.

Nick, Step Two AI

Valutata 1 stelle su 5

Unfair practice-you can access the course only once even with full sucbscription paid

I took the subscription in which I had access to a few Online courses. I wanted to get a quick go through of the courses and then go through some of them again in detail for practice and clarifying some doubts.However surprisingly they do not allow to review a course again once it has been scrolled through. Completely unfair and unreasonable as a student should have the flexibility of reviewing the course material as many times as they want during the subscription period. First time I have seen such unfair practice . BEst part is they provide no such message or caution in the course beginning that one can access the course only once even when the subscription is completely paid for.

3 giugno 2026
Non scritta su invito
Logo di Steptwo

Risposta di Steptwo

Hi NM,

Thank you for the detailed feedback - and I'm sorry the experience left you feeling shortchanged. You're absolutely right about the principle: during an active subscription you should be able to revisit any course as many times as you like, for exactly the reasons you describe - a quick pass first, then a deeper review later. We'll fix this ASAP.

That's how access is meant to work, so what you ran into shouldn't be happening.

Thanks for flagging it - I hope we can turn this around for you.

Nick, Step Two AI

Valutata 1 stelle su 5

You keep on charging my bank account

You keep on charging my bank account; I am no longer using your service. When I signed up, the ads said it was only $9. Misleading ads

31 maggio 2026
Non scritta su invito
Logo di Steptwo

Risposta di Steptwo

Hello, Albert

I'm sorry to hear about your negative experience with a subscription.

It was explicitly stated on the checkout page that $9 is a discounted price for the trial period.

But, it is also obvious that there is our fault in making it not explicit enough. We're planning to change that.

In your case, please contact support@steptwo.ai as soon as possible. We have a refund guarantee for dissatisfaction cases like this.

The Support Team will surely hadle your request with all due professionalism.

Best,
Nick from StepTwo

Valutata 5 stelle su 5

Hidden subscription

I had subscribed to the £11 course but got hidden subscription deduction of £33 after a week. I sent an email to their support disclosing my displeasure, and within 5 mins of sending the email, I got a refund. It was very fast that it cancelled my anger/displeasure. I advice they disclose the hidden subscription for their credibility.

16 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Training is comprehensive and easy to…

Training is comprehensive and easy to follow. I subscribed to an add on membership for AI tools, but it was not working for me as I had to buy other tools. I requested the cancellation to be processed and it was done in a short span of time. I cannot complain at all.

9 maggio 2026
Non scritta su invito

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