This was our first time ordering from Stellar Scientific. We were super pleased with how fast we received the material. I was also beyond pleased with the Customer Service experience. After ordering,... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
One of the best parts about shopping at Stellar is that you know their customer service is something you can rely on every single time. I asked for a quote from Elisa and she got it for me THE SAME DA... Leggi di più
L'azienda ha risposto
Our ordered arrived in a timelly mammer and in great condition. customer service is on top of it. No issues..
L'azienda ha risposto
I recently had to navigate a return process with Stellar Scientific and Michelle Monteith-Jones in customer service made the entire experience completely painless. She communicated clearly throughout... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Offering exceptional value and incredible support to research laboratories in a wide range of fields. Our modest catalog of more than one-thousand of the most commonly used plastic consumables and general equipment features everything you need to start up and maintain a high-quality lab.
Informazioni di contatto
10715 Red Run Blvd, 21117, Owings Mills, Stati Uniti
- 4107652225
- leejay@stellarscientific.com
- stellarscientific.com
4,8
Eccellente
690 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Stellar Scientific
Thank you so much Peter for the opportunity to be of service to you and for making time to leave us this review!
Tell us what we can do better next time to earn a coveted five-star rating from you!
We are always looking to please and do better.
Thank you for choosing Stellar Scientific
Jupe went above and beyond for me
Jupe went above and beyond for me. Highly recommend this company.
17 marzo 2023
Non scritta su invito
Risposta di Stellar Scientific
Thank you very much Darien for giving us the opportunity to be of service to you.
We especially appreciate that you went out of your way to find our Trustpilot page and leave us this review.
Have a wonderful weekend and thank you for the endorsement
They did an wonderful job getting the…
They did an wonderful job getting the order placed and on its way.
15 marzo 2023
Risposta di Stellar Scientific
Thank you so much Terry for trusting us with your business!
We appreciate the opportunity and your kind words.
We have a stellar name to live up to!
Always rewarding to hear we are delivering on that promise.
Stellar Scientific is your friend
Stellar Scientific has a very friendly approach to their customers, which is rare. It is almost like you are speaking to an actual friend. They will also go above and beyond during emergencies. Stellar Scientific is a great business to deal with.
16 febbraio 2023
Risposta di Stellar Scientific
This is such a special and meaningful review! Thank you so much for your business and for making time to share your experience with us.
We know our sales and customer service team work very hard to make happy customers.
This review will mean so much to them.
Very helpful and polite
28 febbraio 2023
Risposta di Stellar Scientific
Thank you very much David for your business and for sharing this feedback with us!
We appreciate it very much!
The Stellar team is a dream to work…
The Stellar team is a dream to work with! Always upbeat, pleasurable and reliable!
7 marzo 2023
Non scritta su invito
Risposta di Stellar Scientific
Thank you so much Nicole for this awesome review!
Wow!
We very much appreciate the opportunity to serve you and hearing we did a good job.
Thank you for your business and thank you for choosing Stellar Scientific!
Risposta di Stellar Scientific
We very much appreciate your business Zurab and the kind comments you shared with us!
We are so glad to know you enjoyed your shopping experience with us!
Thank you for choosing Stellar Scientific!
Risposta di Stellar Scientific
Thank you so much Victoria for your business and for taking time to share your experience with us!
We appreciate both!
Customer Satisfaction
Shipment arrived on time and in great condition. Delivery time was consistent with lead time after order was placed.
20 febbraio 2023
Risposta di Stellar Scientific
Thank you so much Justin for your business and for sharing specific details what we got right!
Your feedback matters to the whole team and helps us identify our wins and where we need to improve!
Everything was smooth
Everything was smooth: place the order, shipping, delivery, and the machine is wonderful.
27 gennaio 2023
Risposta di Stellar Scientific
Thank you so much ILIE for your business and for making time to share your feedback with us about the Hermle centrifuge!
We are so pleased to hear how happy you are!
Thank you for choosing Stellar Scientific
Quick delivery
2 febbraio 2023
Risposta di Stellar Scientific
Thank you Javed for your business and for making time to share your feedback with us!
We appreciate both very much!
Great service and products
2 febbraio 2023
Risposta di Stellar Scientific
Thank you so much Jean for your business and for making time to share this feedback with us!
Great Customer Service
Customer service was fantastic! Product came as expected and performed with no issues.
12 gennaio 2023
Risposta di Stellar Scientific
Thank you so much KH for your business and for taking time from your busy day to share your experience with us!
We're so delighted to know we took good care of you.
Great customer service
Great customer service. Great response time... Great prices... All good!
19 gennaio 2023
Non scritta su invito
Risposta di Stellar Scientific
Thank you very much Matthew for your business and for making time to highlight what you liked about doing business with us!
Excellent customer service!
Ben was very helpful getting all our queries answered about the equipment to fit our requirements. Once we placed the order, the equipment was shipped quickly and arrived well packed.
12 gennaio 2023
Risposta di Stellar Scientific
We are so honored to have the opportunity to take care of you Vidhya! Thank you for choosing Stellar Scientific.
And, thank you for sharing your experience with Ben.
These reviews are circulated on Slack so Ben can receive praise from his colleagues for a job well done.
You just made his day!
Have an order 20 packs for pcr 96 well
Have an order 20 packs for pcr 96 well, delivered after working hours 7pm, and we never received.
22 settembre 2022
Risposta di Stellar Scientific
Your negative review is factually incorrect. You received this invitation to review an order placed on Jan 9th, 2023 which has been delivered without issue.
The missing packages you refer to was from an order placed in September of 2021.
For months now we have provided you with copies of proof of delivery from UPS and we generously refunded you $100 from your order even though we cannot control what time UPS delivers to you.
You continue to blame us for this order and have demanded we refund you ALL the money you've ever spent with us, despite having received every order.
Your account is now blacklisted and we will no longer do business with you.
Thank you Ben for a professional and…
Thank you Ben for a professional and caring service
I recommended you to my friends
7 gennaio 2023
Non scritta su invito
Risposta di Stellar Scientific
Thank you very much Zeev for your business and for taking time from your busy day to highlight the team member that took such good care of you.
And thank you as well for sending your friends our way.
That is so kind and spectacular.
Best of success!
Stellar Scientific has excellent customer service.…
Stellar Scientific has excellent customer service and products. Thank you for your support of science.
6 dicembre 2022
Risposta di Stellar Scientific
Thank you so much Gina for your business and for this wonderful review!
We're so honored to be a partner in your important work.
Risposta di Stellar Scientific
Thank you very much Cramer for your business and for taking time to share your experience with us!
We appreciate both!
Risposta di Stellar Scientific
Thank you very much John for your business and for making time to share this review with us.
We appreciate the opportunity to serve you.
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