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Valutata 5 stelle su 5

Ps5 was cutting off due to overheating rich was very quick to diagnose the problem and to sort it out would definitely recommend very nice guy

Valutata 4 stelle su 5

Bought a high-end laptop from Richard couple days ago. Richard is a really nice seller, willing to meet halfway on issues that may arise, quickly responds, but organizational skills are a bit l... Leggi di più

Valutata 5 stelle su 5

My son was having ongoing problems with his PlayStation 5 console overheating and getting the error message on screen. I contacted Steel City IT. Rich diagnosed the Liquid Metal issue. I was able to b... Leggi di più

Valutata 5 stelle su 5

Highly recommend gets back to you straight away and he fixed my son's playstation 5 within couple days definitely will be using him again 😃

Dettagli dell'azienda

  1. Servizio di riparazione computer

Scritti dall'azienda

At Steel City IT, we specialise in the repairs others turn away. From precision micro-soldering and complex logic board diagnostics to liquid damage restoration and HDMI port replacements, we bring your devices back to life with surgical precision. Whether it’s your daily-driver laptop, a next-gen gaming console, or a cherished retro system, we use genuine parts and transparent pricing to ensure your tech stays reliable. We’re proud to serve the Sheffield community with a simple promise: professional excellence and honest, local service.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

141 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(141)

29 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great service

Rich is super friendly and professional. Very speedy service at a very reasonable price. I got the HDMI port on my PS5 repaired and also had 2 controllers fixed to eliminate stick drift (TMR upgrade). Would definitely recommend him to anyone seeking repairs!

24 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Nintendo’s switch drifting issues

Rang to ask why my joys could be drifting, was told he could fix this, not much explain of causes as a non technical person trusted h what he was saying - one assumed it was the rails but was told the joy con had drift shift or whatever it’s called. Charge of £40, ok that’s fine if it fixes it.
Anyway took the whole thing including joy cons to be fixed - collected said item and the item was doing the exact same, item was not fixed. Contacted company and told I need to clean the rails - did this - still not working - was then told it would cost more to have it looked at and could be rails.
Nah you’re ok. If I’d know it would be £40 for nil out if it if have bought new joy cons at the same time but wasn’t told this at beginning - again I assumed he would fully resolve the issue for £40!
Anyway decided to sack it off and buy new console.
Conclusion
Do not recommend this company - poor communication - bad attitude and not fixed my issues and still took my £40

8 ottobre 2025
Non scritta su invito
Logo di Steel City I.T

Risposta di Steel City I.T

Good afternoon you must be confusing my business with another. I would never sack any customer off or rip them off. Are you sure you have the right business? Thanks Steel City IT

Valutata 5 stelle su 5

Great service

Great service , great price , would recommend, will use in future if I have too , also read some great reviews from people , thank you Steelcityit

14 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

My son broke the ps5 so found this guy…

My son broke the ps5 so found this guy on internet . Luckily for me he only lived 10 mins away and I am so glad i did. Fixed my PlayStation within 2 days, was absolutely a top man. Cheap as well!!
Deffo recommend this guy

26 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great local repair shop

I had a laptop that that was no longer charging due to a dodgy usb c port. Reached out to Richard as he was local and answered my query promptly with a clear indication of the cost of repair. Once he had it he was able to quickly confirm the cost of repair and only proceeded when I gave the ok. I was kept up to date with the work and shown pictures to show what work he had completed. The laptop is now functioning perfectly. Thank you.

27 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Brilliant and honest experience

Brilliant experience and I have a working Xbox again, the price was fair and I'd definitely return if I need anything tech in the future even though I have to travel quite a distance, I read previous reviews and glad I chose Rich and Steel City IT, those reviews weren't wrong

26 settembre 2025
Non scritta su invito
Valutata 4 stelle su 5

PS2 Fix

Took a PS2 to Richard to fix. Unfortunately, shortly after the first fix another fault developed. Richard took it back to repair again. However, it still didn't work. He refunded me for the work and advised somebody who I could purchase a new PS2 from. It's a shame that it wasn't possible for him to fix, but I appreciate that he took me at face value and was able to refund and give me a work round

12 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Would highly recommend

Rang steel city it as a last minute thing as the first place we went to was closed and I'm so glad it worked out that way we took our ps5 for replacement hdmi and power socket, he was very professional spoke to my son about what was needed and how to keep maintenance up was done within a few days and very reasonably priced would highly recommend

5 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great service same day replacement PC

Great service. PC was picked up for repair and checked shortly afterwards, communicating throughout the process. Richard talked through my options and I decided due to the age of the setup it was not cost effective to find replacement parts. Richard had a new upgrade PC set up and dropped off a couple of hours later. Fantastic service I will be going back for any future repairs or upgrades.

18 luglio 2025
Non scritta su invito
Valutata 4 stelle su 5

Bought a high-end laptop from Richard

Bought a high-end laptop from Richard couple days ago.

Richard is a really nice seller, willing to meet halfway on issues that may arise, quickly responds, but organizational skills are a bit lacking.

Working hours do fluctuate a bit, slight payment issue took place (which was still quickly solved by him).

Having said that, I still recommend the guy, because the pros definitely outweigh the cons.

16 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Fantastic service—would definitely recommend!

I contacted Richard late on a Friday after my 14-year-old granddaughter became worried she may have damaged her Xbox as it had stopped working.
Despite it being the start of the weekend, Richard kindly offered to take a look before going away. He quickly identified the problem, ordered the necessary part, and had everything fixed by Monday afternoon. Throughout the process, he was helpful, friendly, and kept me updated. When we dropped the console off, he immediately put my granddaughter at ease.
Fantastic service—would definitely recommend!

27 giugno 2025
Non scritta su invito

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