We have insured with Staysure for several years and as we are a couple in our 80s we can get insured whereas other companies will only go to late 70s regardless of us both being fit and healthy "oldie... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I dealt with a very competent agent, and she was able to help me with an urgent renewal of my lapsed policy. Courteous, friendly, and unflappable when we hit a small stumbling block. All sorted, an... Leggi di più
As a 67 and 70 year old couple we were happy to find coverage that accounts for our preexisting circumstances at a reasonable price. We were able to get 1 year coverage for several trips that we have... Leggi di più
It was so simple. Easy questions. Efficient service and it was all done so quickly... This company is definitely my go to when travelling as a UK expat living in Spain.
4,7
Eccellente
10.307 recensioni
Ha risposto al 97% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent service and very efficient.
21 aprile 2026
Very easy to book online used them for…
Very easy to book online used them for 4 years.
27 gennaio 2026
Site is easy to navigate and very clear…
Site is easy to navigate and very clear to interpret.
21 aprile 2026
Non scritta su invito
Everything was clear and straight…
Everything was clear and straight forward no complication EXCELLENT
21 aprile 2026
My travel was disrupted because of the Middle East conflict
My travel was disrupted because of the Middle East conflict which resulted in over £2000 for new flights and hotels . It was NOT clear in the wording of my policy that this was not covered . I filled in a claim which took 2 hours and 12 separate documents / receipts to be uploaded . 2 weeks later my mailed reply was that a different department was handling the claim so I had to call them instead ...... they then told me that I was not covered . the entire experience wasted valuable time and effort .
10 aprile 2026
Non scritta su invito
Risposta di Staysure Expat Travel Insurance
Dear Rachael,
Thank you for your review, I am sorry you are unhappy with us and your claims experience.
The claims team should have pointed you to the sections of the policy wording which shows you are not covered. There are sections on flight delays/cancellations and civil unrest.
P12 of the policy wording also directs you to the airline under the EU travel regulations as they must offer compensation/refunds for cancelled flights.
My apologies for any confusion or frustration caused.
Kind regards
Yvonne
The address area
The address area would not accept my correct address here in Calpe, Spain, so had to choose one of the ones printed by you, which I find very odd. Otherwise all very easy
20 aprile 2026
Non scritta su invito
A very helpful young man and a…
A very helpful young man and a straightforward and transparent system, I would use this service again
20 aprile 2026
Easy to chat to advisor
Easy to chat to advisor, knowledgable, helpful with clear concise information and best advice
20 aprile 2026
Easy form to complete and do online…
Easy form to complete and do online very good value for money very competitive pricing ideal for short or multi trips
20 aprile 2026
I dealt with a very competent agent
I dealt with a very competent agent, and she was able to help me with an urgent renewal of my lapsed policy. Courteous, friendly, and unflappable when we hit a small stumbling block. All sorted, and I am very grateful.
20 aprile 2026
They went out of their way to help us…
They went out of their way to help us as my husband is going to be 86 and has pre existing conditions. Well done Staysure 👍👍👍👎
12 aprile 2026
New to this, but so far so good!
New to this organisation so not able to comment. However one question about the contract was answered swiftly by the customer support team.
11 aprile 2026
Being over 70 years old
Being over 70 years old, it is hard to find insurance. But with Staysure Expat is so easy and quick.
Definitely use them again .
19 aprile 2026
Excellent service
18 aprile 2026
Easy to use and clear instructions
10 aprile 2026
I had a very good person on the phone…
I had a very good person on the phone explaining everything thank you
18 aprile 2026
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