This has to be one of the worst dealerships I have ever dealt with for servicing. We took our vehicle in with a starting issue and I had the impression they were not sure what it was and wanted to jus... Leggi di più
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Rated 5 out of 5 stars Service⁸ Review: Startin Peugeot Worcester Rating: 5/5 Stars I recently had my car serviced at Startin Peugeot Worcester, and I cannot rate the experience highly e... Leggi di più
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I would personally like to thank Sam Bimson for his kindness & helpful manner in making my purchase of my Jaguar xf Rsport pleasant and stress free from start to finish. Well done sam starting group... Leggi di più
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My car failed MOT for which I visited KIA Startin who proposed remedial action and when I took back those issue to Car seller (Trade Centre Coventry) they did there own tests and confirmed no work is... Leggi di più
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Scritti dall'azienda
With a strong and enviable reputation within our locality there are many reasons to choose the Startin Group of Companies to supply and maintain your next car. Our mission is to deliver the best Franchise Dealer experience within our local areas of influence through great customer service, continuous improvement and a performance culture, in turn being a great business to be a part of for a sustainable future. "We are proud to have been serving our community since 1840. Our passion for cars and the mechanics behind them has helped us shine through in these unsure times. We are always here to help however big or small the problem. We pride ourselves in the customer experience we deliver. We don't want to sell you a car we want to help you find your next vehicle." Long before the advent of the motor car the original Thomas Startin set up his business as a coach builder in 1840. Thomas Startin Jnr Ltd was owned by the Startin family up until 1987 when the Directors who had been with the company since 1949 organised the purchase from the last living member of the Startin family. The acquisition took place to ensure the future continuity of this long-established business which now trades as Startin Group of Companies. From our humble beginnings in Birmingham, we slowly migrated south. Redditch, Worcestershire, is home to our head office where we have Peugeot, Suzuki, and KIA and Vauxhall. In Worcester City we have our Honda, Dacia, Renault, Peugeot, and Suzuki franchises, just down the road we also have our Škoda dealership on Malvern Road in Powick. In addition, we recently expanded by acquiring a Vauxhall dealership on the popular Park Farm Industrial Estate in Redditch. Vauxhall was part of the Startin Group in the late 90s, and we were thrilled to bring the brand back into our family. Last year, we expanded further by adding Startin Kia Warwick to serve the Warwickshire/South Coventry area. Previously known as Lime Garages, Kia Warwick has now relocated to our new site at the former BMW location on Heathcote Lane, Warwick, CV34 6SP.
Informazioni di contatto
Washford Drive, B98 0HX, Redditch, Regno Unito
- https://www.startingroup.co.uk/contact-us/
- startingroup.co.uk
3,4
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114 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Well worth a visit
I’ve been to a few of the Startin Group dealerships and made a few purchases as a result.
At each of the sites the staff have been professional and friendly when we’ve been there. Sites are clean and good selection of cars from new to used, which was great as we were uncertain to what we were looking for.
18 dicembre 2024
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Risposta di STARTIN GROUP LIMITED
Dear Victoria, Thank you for your kind words and for choosing Startin Group for your vehicle purchases! We're thrilled to hear that you've had consistently positive experiences across our dealerships. It's wonderful that our friendly, professional staff and diverse selection of cars helped make your visits enjoyable and decisions easier. If there's ever anything more we can assist you with, whether it’s exploring options or answering questions, please don’t hesitate to reach out. We look forward to welcoming you again in the future! 🚗✨ Kind Regards, Startin Group
Startin Kia Redditch
My darling wife and I just drove away our 1st Kia Sportage Hybrid 2023 Model. Kia Redditch made it possible by trading in our Audi Q2 paying off our balance and by offering us a generous trade in deal. Saf, the sales lead handled our purchase superbly well along with his very capable customer friendly finance team. We test drove the car 1st and decided it met all our requirements and sat down to buy. No pressure just clear concise friendly customer service. We both recommend anyone interested in purchasing a Hybrid SUV to pop into Kia Redditch who from door to drive away, made our day. Thank you everyone involved.
10 gennaio 2025
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Risposta di STARTIN GROUP LIMITED
Hello Mr. McGovern,
Thank you so much for your fantastic 5-star review and for sharing your experience with us at Startin Kia Redditch! We’re thrilled to hear that Saf and the team provided clear, concise, and friendly customer service, making the purchase of your first Kia Sportage Hybrid such a positive experience.
It’s wonderful to know the car met all your requirements, and we’re so glad we could assist with your trade-in to make it possible. Wishing you and your wife many happy miles in your new Hybrid SUV!
Kind regards,
Shay & The Startin Kia Redditch Team
Very unprofessional
I sold my car to this group on Motorway. I was very honest and explained that since the sale it had developed an issue with one of the struts on the power tailgate. Paul Smith who was shown as the contact was initially ok and thanked me for my honesty. Asked me to take it to a garage to be looked at which I did. I rang back and left messages several times trying to update him and there was never a reply. Also was not replying to any emails. Very unprofessional and unnecessary. I have now sold my car elsewhere to a very professional dealership and am very happy. I would suggest avoiding this company if that’s the way they treat people.
3 gennaio 2025
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Risposta di STARTIN GROUP LIMITED
Hello Andrea,
Thank you for your feedback. We’re truly sorry to hear about your experience and the challenges you faced during the process. This is not the level of service we strive to provide, and we sincerely apologise for any inconvenience or frustration caused.
We appreciate your honesty and effort in keeping us informed about the issue, and it’s disappointing to hear that your messages were not handled promptly. We have spoken to the people involved, and they will be in contact with you as soon as possible to address this matter directly.
Your feedback is important to us, and we are committed to ensuring this doesn’t happen again in the future. If there’s anything further we can do to assist, please don’t hesitate to let us know.
Kind regards,
Shay & The Startin Team
I needed urgent parts for my Peugeot…
I needed urgent parts for my Peugeot during the Christmas period. The team were very helpful and understanding. The parts were ordered and received on the same day! Thank-you.
27 dicembre 2024
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Risposta di STARTIN GROUP LIMITED
Hello Dave,
Thank you for taking the time to complete a 5 STAR review recommending Startin Group. We are happy to see that you have received your parts quickly and efficiently! We really appreciate your feedback and we look forward to seeing you again in the future.
Kind regards, the Startin Group Team
I have now brought two cars from the…
I have now brought two cars from the Startin Group , on both occasions I was treated amazingly well, unlike other companies I have dealt with in the past…
All of the staff were kind and courteous and generally a warm and friendly environment.
The last car was brought for my daughter as it was her first car, I felt assured that it had been throughly checked over and was safe for a first time driver to build her confidence, the sales team spent a long time on the handover going through the control and some very useful driving tips.
Well done all.
14 novembre 2024
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Risposta di STARTIN GROUP LIMITED
Good morning Barry,
Thank you for taking the time to complete a 5-star review recommending our dealership. We are glad to hear that the staff was of such good help and was able to assist you. If you should need any assistance we are always here to help. Kind regards, the Startin Group Team
i recently had the opportunity to purchase a used vehicle
I recently had the opportunity to purchase a car early this month & cannot recommend Nicole enough. She was polite and pleasant to deal with and was never pushy like most car sales people seem to be. Nicole was able to answer all my questions and anything Nicole did not know at the time she got back to me with the answer asap. I was well informed on how the process of my car was going. I felt totally relaxed with the whole experience. Nicole is a credit to Startin Vauxhall. I would recommend Nicole to all my family and friends
Thanks Nicole for an easy transaction.
7 febbraio 2024
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Risposta di STARTIN GROUP LIMITED
Hello Neil,
Thank you for taking the time to leave us an excellent 5 star review, we are very pleased to have been of such help during your recent visit to our dealership. We shall be sure to pass your kind comments on to Nicole and the team. If you have any further questions or require any assistance with your vehicle please do feel free to get in touch and a member of our team will be more than happy to help. Kind Regards, Marketing & The Startin Vauxhall Team
Super service received by the team at…
Super service received by the team at Startin, very friendly with great customer service.
2 gennaio 2025
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Risposta di STARTIN GROUP LIMITED
Hello Shaun,
Thank you for your very kind 5 star review, we are very pleased to read of your excellent experience during your recent service, we shall be sure to pass your feedback on to the team. Kind Regards, Marketing & The Startin Group Team
Startin Vauxhall at Redditch were…amazing
Startin Vauxhall at Redditch were extremely helpful.
They helped me at short notice and got me back on the road.
2 gennaio 2025
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Risposta di STARTIN GROUP LIMITED
Hello Simon,
Thank you for your kind 5 star review, we are very pleased to have been of such help during your recent visit. We are always happy to help! Kind Regards Marketing & The Startin Vauxhall Team
Startin Vauxhall
Recently took my Vauxhall Corsa in for a service and MOT. Excellent communication throughout the day regarding the repair work required, which was finished in a day. The car was also cleaned and taken back to me later that day. Excellent service all round. Highly recommend.
3 dicembre 2024
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Risposta di STARTIN GROUP LIMITED
Hello Alison,
Thank you for your kind 5 star review, we are very pleased to read of your excellent experience. We shall be sure to pass your kind comments on to the Servicing department and the whole team. Kind Regards, Marketing & The Startin Vauxhall Team
Absolutely fantastic service from the…
Absolutely fantastic service from the guys at Peugeot Redditch when I bought my 208. Would Fully recommend.
18 dicembre 2024
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Risposta di STARTIN GROUP LIMITED
Hello Josh,
Thank you for your kind 5 star review, we shall be sure to pass your kind comments on to the team at Startin Peugeot Redditch! If you have any questions or require any help with your new Peugeot 208, we will be more than happy to have a member of the team help you out! Kind Regards, Marketing & The Startin Peugeot Team
Best of the best.
I took my car to Startins as I was experiencing issues with my Turbo on my Audi A3, Although they are not an Audi trained garage the team on the front desk were wonderful and so helpful, The work was covered by a warranty policy which the team made sure went thorugh smoothly. The workshop technicians did a brilliant job despite it not being the usual brand they work with and my car was back within a couple of days. Booking in was easy and a courtest car was made available for me to use keeping me mobile while my car was off road.
18 novembre 2024
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Risposta di STARTIN GROUP LIMITED
Hello Tyler,
Thank you for your kind 5 star review, we shall be sure to pass your kind comments on to the servicing team. We are more than happy to service franchised and non-franchised vehicle. You could even help your self to a hot drink in the show room whilst you wait! We are very pleased to have been of such help, if you have any other questions or require any further assistance, please do get in touch. Kind Regards, Marketing & The Startin Group Team
Nothing better than that family feel business
Had a great experience from Startin Honda and interaction from the team and a special mention to the head of business Christian Wilkinson & sales manager Marc Kitchener who personally attended everything to make sure my needs were met. Would highly recommend this site and would definitely come back for my next purchase!
Great work guys!
6 gennaio 2025
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Risposta di STARTIN GROUP LIMITED
Hello Carl,
Thank you for your kind 5 star review, we shall be sure to pass your kind comments on to Christian, Marc and the team. If you have any questions or require any further assistance with your vehicle, please do get in touch. Kind Regards, Marketing & The Startin Honda Team
Great service from start to finish
Great service from start to finish, thank you everyone at Startin Honda for making the purchase of my new car a great experience.
6 gennaio 2025
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Risposta di STARTIN GROUP LIMITED
Hello Marc,
Thank you for your kind 5 star review, we are very pleased to read of your excellent experience during your recent visit. We are more than happy to have been of such help, we shall be sure to pass your feedback on to the team. Kind Regards, Marketing & The Startin Honda Team
Great business
Great business, they were very attentive and helped resolve my issues.
6 gennaio 2025
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Risposta di STARTIN GROUP LIMITED
Hello Richard,
Thank you for taking the time to leave us a 5 star review, we are very pleased to read of your excellent experience during your recent visit. If you have any questions or need any further assistance, please feel free to get in contact and a member of our team will be more than happy to help. Kind Regards, Marketing & The Startin Group Team
Best experience purchasing a car at…
Best experience purchasing a car at Startin Worcester. Highley recommend
6 gennaio 2025
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Risposta di STARTIN GROUP LIMITED
Hello Dean,
Thank you for taking the time to leave us an excellent 5 star review, we are more than happy to have been of such help, If you have any questions or need any assistance with your new vehicle, please feel free to get in touch and a member of our team will be more than happy to help. Kind Regards, Marketing & The Startin Group Team
My car failed MOT for which I visited…
My car failed MOT for which I visited KIA Startin who proposed remedial action and when I took back those issue to Car seller (Trade Centre Coventry) they did there own tests and confirmed no work is required and no parts required to be changed.
Not sure Who to trust and I am now with No car for more than 4 months and my small kids family are struggling badly. Me and My wife are going through major mental stress
4 settembre 2024
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Risposta di STARTIN GROUP LIMITED
Hello Rahul,
Thank you for sharing your feedback. We are truly sorry to hear about the difficult situation you and your family are experiencing and the stress it has caused. This is not the outcome we would ever wish for, and we deeply regret any part we may have played in adding to your challenges.
We take your concerns very seriously and have already spoken to the team involved. They will be reaching out to you as soon as possible to review your case and see how we can assist further.
Your experience is not reflective of the standard we aim to provide, and we will thoroughly investigate what happened to ensure we address any misunderstandings or issues. If there’s anything more we can do to help in the meantime, please don’t hesitate to contact us directly.
Kind regards,
Shay & The Startin Kia Team
Startin Vauxhall Redditch
Startin Vauxhall Redditch. Unfortunately from parking my car on the disabled bay less than 20ft from there front door they lost my blue badge? I didn't realise until I got into Stratford Upon Avon parked on a blue badge parking bay only to find out no blue badge? I phoned they agreed it was there when I left the keys , sat down waiting only to find out it was missing when I drove home. I phoned they said they would look for it. I drove back from Stratford Upon Avon to Redditch where they were looking for it. The service manager couldn't understand why I was angry about it and said I shouldn't be talking to him in that way? As most people know it takes ages getting a blue badge and you have to pay after reporting it stolen or lost but weeks getting a replacement. Eventually they found it but really bad experience and not good attitude from the service manager finally 2 months since my initial review it's taken since early December 2024 to get a feble reply. Startin Vauxhall took over a fantastic company from Nick Cresser Vauxhall, and seeing as the service has not only gone in reverse there speedy review replies have as well. The would never have been the case when Nick owned this. Vauxhall head office this really isn't the service I was expecting to get since coming back to you. Next year my mobility car gets renewed but at this point I don't think I will be back to Vauxhall
5 dicembre 2024
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Risposta di STARTIN GROUP LIMITED
Dear Mr Fleming,
Thank you for taking the time to share your experience with us. We sincerely apologise for the distress and inconvenience caused regarding your Blue Badge during your visit. We completely understand how important a Blue Badge is, and we regret that this situation led to frustration.
We’re pleased that it was eventually found, but we acknowledge that the experience did not meet the level of service we strive for. Your feedback regarding communication and customer care has been noted, and we will be addressing this internally to ensure we improve going forward.
If you would like to discuss this further, please feel free to contact us directly—we would appreciate the opportunity to restore your confidence in us.
Best regards, the Startin Marketing team
Great garage, excellent staff
Andrew sourced my vehicle, he was very helpful and informative. Even picked me up from the train station. Very happy with the new car. Thanks
26 novembre 2024
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Risposta di STARTIN GROUP LIMITED
Hello,
Thank you for taking the time to leave us an excellent 5 star review, we are very pleased to have offered you such an great experience during your visit. Kind regards, Marketing & The Startin Group Team
Great Suzuki service team in Worcester
Have just had great service from the Startin Suzuki service department in Worcester. Despite buying a Suzuki elsewhere, they were incredibly helpful in trying to sort out a power steering issue. Despite a reluctant warranty company and scarcity of parts from Suzuki UK, Paul and Will did their absolute best and I am very grateful.
27 novembre 2024
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Risposta di STARTIN GROUP LIMITED
Hello,
Thank you for taking the time to leave us an excellent 5 star review, we are very pleased that Paul and Will were of such help during your visit. If you have any other questions or require additional support, we will be more than happy to help! Kind Regards, Marketing & The Startin Suzuki Team
So pleased with my new Hyundai
So pleased with my new Hyundai. Les was very knowledgeable and supportive throughout the whole experience of exchanging my well loved Peugeot. There were a few hiccups but Les handled it well with the help of his lovely boss . Such kindness! Thank you . A very satisfied customer !
1 novembre 2024
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Risposta di STARTIN GROUP LIMITED
Hello,
Thank you for leaving us an excellent 5 star review, we are very pleased to read of your excellent experience, we shall be sure to pass your kind comments on to Les and the team. If you have any questions, please do get in touch and we will be more than happy to help. Kind Regards, Marketing & The Startin Peugeot Team
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