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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Recently I bought a Neckband, "Oraimo Necklace Neo" from StarTech. The whole buying experience was good. Their good behaviour, easy cancellation of order and fast delivery really amazed me. The prod... Leggi di più

Valutata 5 stelle su 5

Writting the review a bit late as I wanted to make sure the service I got was genuine and trustworthy. Turns out it was true. So the issue Was my PC was overheating suddenly after I cleaned my pc by m... Leggi di più

Valutata 1 stelle su 5

The service is extremely poor and unprofessional. My warranty claim has been handled very badly, and despite months of waiting, I still haven't received a proper solution. I am very disappointed with... Leggi di più

Valutata 1 stelle su 5

My computer's only issue was that there was no display on the monitor. Before taking it to the Star Tech service center, I checked the system several times and was confident that there were no other... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di computer e accessori

Scritti dall'azienda

Star Tech Ltd is the largest computer shop and IT Solution Provider in Bangladesh. Established on March 1, 2007, Star Tech has grown into Bangladesh's leading technology retailer, offering a comprehensive range of products including custom-built PCs, laptops, tablets, smartphones, servers, workstations, and genuine Apple products. With 20 retail outlets across major cities such as Dhaka, Chattogram, Gazipur, Khulna, Rajshahi, Mymensingh, and Rangpur, and a user-friendly online platform, Star Tech ensures convenient access to quality tech solutions nationwide. Our commitment to customer satisfaction is reflected in our motto, "Customers Come First," and our ISO 9001:2015 certification underscores our dedication to maintaining international quality standards.


Informazioni di contatto

2,7

Scarso

TrustScore 2.5 su 5

61 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 28% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,7

Tutte le recensioni

(61)

34 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Star tech Ltd

Star tech Ltd
Good Wishes for you.
Last time i purchases it was great and genuine product.
i am satisfied for their great service and efforts.

20 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Disappointing Experience with Star Tech Ltd.

I'm extremely unhappy with my experience at Star Tech Ltd. in Bangladesh. The Banani and Uttara branches have unprofessional staff, outdated products, and poor customer service. Their website is also clunky and unhelpful. I would not recommend them to anyone.

22 gennaio 2025
Non scritta su invito
Logo di Star Tech Ltd.

Risposta di Star Tech Ltd.

Sir, please let us know the type of problem you faced in detail so that we can assist you. We will definitely take appropriate action regarding this matter. You can inform us of your issue by visiting the following link: https://complain.stel.com.bd/. Thank you.

Valutata 1 stelle su 5

Worst customer service

I recently placed an order to purchase a Baseus Super Pro Jump Starter and these guys made me wait for 8 days and cancelled it without informing. I called their call center multiple times and they said they will deliver within one to two days. The quality of this organization has degraded over the past years. Don't buy products from them as they don't bother about their customers.

11 gennaio 2025
Non scritta su invito
Logo di Star Tech Ltd.

Risposta di Star Tech Ltd.

Sir, please let us know the type of problem you faced in detail so that we can assist you. We will definitely take appropriate action regarding this matter. You can inform us of your issue by visiting the following link: https://complain.stel.com.bd/. Thank you.

Valutata 1 stelle su 5

Missed Discounts Due to Lack of Staff Training

I placed multiple orders over several occasions, and no customer service team inform me that I was eligible for a GrameenPhone STAR discount. Over the past three months, I’ve spent more than 100,000 BDT without receiving any discount. It’s essential to have well-informed and trained staff to provide customers with this information in a timely manner.

23 settembre 2024
Non scritta su invito
Logo di Star Tech Ltd.

Risposta di Star Tech Ltd.

Sir, please let us know the type of problem you faced in detail so that we can assist you. We will definitely take appropriate action regarding this matter. You can inform us of your issue by visiting the following link: https://complain.stel.com.bd/. Thank you.

Valutata 5 stelle su 5

Star tech is a most trusted.

Star tech is a most trusted and reliable IT Retail Shop. Their online platform is more active towards giving customer support. Overall, a great platform from where you can easily purchase any IT Product without any doubt.

29 maggio 2023
Non scritta su invito
Valutata 1 stelle su 5

Very poor system

Very poor system, in a word; fraud. There was some display issue in my laptop, so I took it into a Star tech servicing centre. They had to just change the display. But while changing the display, they broke my laptop. Now they are refusing to take any responsibility. How ridiculous!!
Totally Fraud. I expected better from them, but alas! They disappointed me.

22 maggio 2023
Non scritta su invito
Valutata 5 stelle su 5

Looking for a trustworthy online shop…

Looking for a trustworthy online shop to buy original tech products from? Look no further than Star Tech Ltd! Not only do they sell top-quality items, but they also offer excellent after-sale service that will leave you feeling satisfied. Their user-friendly app provides a great shopping experience, and the PC build option is a standout feature that makes it easy to build your own computer at home. Shop with confidence at Star Tech Ltd - your one-stop-shop for all your tech needs!

12 maggio 2023
Non scritta su invito
Valutata 5 stelle su 5

Star tech is a most trusted and…

Star tech is a most trusted and reliable IT Retail Shop. Their online platform is more active towards giving customer support. Overall, a great platform from where you can easily purchase any IT Product without any doubt.

9 maggio 2023
Non scritta su invito
Valutata 4 stelle su 5

The Design is very Bangladeshi but standard

Regularly updates their website about their stocks and honestly never had any issue.
Except one time when i needed a gpu , they said i had to buy a whole pc to get that gpu which was absurd hence the name of the title.
Except for that one time , its good , reliable , service is great.

31 gennaio 2023
Non scritta su invito
Valutata 1 stelle su 5

single product

single product kano sell Kortay chaina
like,, USB CABLE AND OTHER STUFF

, I know I am not a big customer of STAR TECH,
perhaps it was my last visit to STAR TECH
cause I am done with their customer service which was awful. they don't want any small customer like me.

2 ottobre 2022
Non scritta su invito
Valutata 1 stelle su 5

Multiple Visit, Zero Purchase

So for last few years I have visited this place multiple time. But sadly I was never able to buy a single product. It was because of there sales man. They are too busy with there no task. They don't have time to talk with there customer and if they do, they will try to ignore. As like last time I asked few of them if they have any power bank. Most of them was like they don't have any ear. And one said they have no power bank. But then I noticed in corner they have few power bank. I need it urgently but because of there reply I just left. It's not the first time it happened. Even I thought they care about high value buyer. But that's not true either. As tried Asus ROG Laptop too. Still same type of behavior.
Star Tech & Engineering Ltd - Chittagong

12 aprile 2022
Non scritta su invito

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