ST&R Limited Recensioni 

520
•
TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

Spoke to Nathan Topping today after a review with my current life insurance. Nathan was friendly and explained all the options for me, and helped me to decide the best option for myself and my sons. H... Leggi di più

Valutata 5 stelle su 5

Spoke with Nathan Topping regarding updating mine & my husbands life insurance to meet our needs & also have some peace of mind for our children too. Nathan was lovely, friendly & has made the whole p... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Spoke with Tom Mayor today and discussed existing policy at length. He sounded very knowledgeable and gave some good advice regarding changes to consider. Easy to talk with and easy to understand -... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

An outstanding service from James and team, yet again. From the start of our remortgage James has had our best interests at the forefront, he is open, honest and a driving force on getting the best d... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Broker assicurativo
  2. anche in
  3. Agenzia di assicurazioni per la casa
  4. Agenzia di assicurazioni sanitarie
  5. Agenzia di assicurazioni sulla vita
  6. Assicurazione reddito protetto
  7. Azienda di assicurazioni per le imprese

Scritti dall'azienda

ST&R Ltd is a here to provide you with expert advice and help navigate you through complex insurance and mortgage markets, ensuring that you and your loved ones are not only fully protected, but that you are optimizing the full range of benefits associated with your chosen product, just as you require and deserve. Operating from a three-storey building in the heart of Chorley town centre our Sales Representatives, Customer Support Staff and Compliance Department commit themselves to ensuring seamless, jargon free advice is executed, all whilst monitoring market trends, insurance premiums, and any other additional benefits which may be available to our customers. Our Mortgage Desk houses our experienced Financial Advisors and Mortgage Specialists, who are here to efficiently respond to your personal financial situation and not only access the array of broker-only mortgages available across the wider market, but negotiate the best rates and terms on your behalf. We partner with a variety of major UK lenders and insurance underwriters to tailor bespoke insurance and mortgage packages to meet your individual requirements. Whether you are looking to buy your first home or ‘forever home’, arrange Life Insurance or commercial Directors Insurance, we are on-hand to support you and provide you with the reassurance and comfort that we all often need during times of financial change. Should you require assistance or wish to explore our services further, please visit our website at www.starlimited.co.uk and arrange a call back (where necessary). Alternatively, feel free to contact us directly on 01257 54245 to find out more.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

520 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(520)

98 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

ST&I have saved me money and provided me with much better policies than what I had in place

I was first a bit sceptical about an insurance broker trying to sell me policies, but not only have they saved me money, they've also analysed my existing polices and come up with far better options, in particular regarding life insurance.
They follow up every year and review my policies to ensure that they are still the best for me. Extremely friendly staff, very knowledgeable. I couldn't recommend them highly enough.

12 settembre 2024
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Risposta di ST&R Limited

Good Morning Chantal

Thank you very much for your review - it really means a lot when our valued customers take the time to leave us feedback.

We are delighted that you were able to save you some money (as every little helps) but receive a higher level of cover in return. We are only a phone call away if you have any questions.

Have a lovely day.

Thanks
Team ST&R

Valutata 5 stelle su 5

Harry has been amazing

Harry has been amazing, has rang me anytime I have asked questions talked through everything and simplified so I understood. Feeling better with my new life insurance and the cover I have.

12 settembre 2024
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Risposta di ST&R Limited

Hi Vicky

Thank you so much for taking the time to leave us a review - we really appreciate it.

We have passed on your feedback to Harry, who is delighted that he was able to assist you and left a good impression, just as you deserve.

Have a lovely day.

Thanks
Team ST&R

Valutata 3 stelle su 5

nice people but can someone please…

nice people but can someone please explain what does star ltd have to do with scottish widows? second time i have been contacted by star ltd wanting to update my details and then sell me a policy that's more expensive than what I already had. I agreed and only realised now that I have received the details by email it was the same group again.

5 settembre 2024
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Risposta di ST&R Limited

Hi Pierre,

We appreciate your feedback.

ST&R Limited operates as an insurance broker, dedicated to exploring the market to offer you the most suitable insurance options for your requirements.
It appears that you have been associated with ST&R for some time. As such, we strive to keep customers like yourself informed about new products and to ensure that they have a policy that aligns with their current needs.
I hope that answers your query, but if you do have any further questions, please feel free to contact me directly on compliance@starlimited.co.uk.

Valutata 5 stelle su 5

Excellent support

Harry was brilliant and was able to set up my Trusts quickly and easily, when I had struggled to do this myself. Thank you!

4 settembre 2024
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Risposta di ST&R Limited

Hi Maria

Thank you so much for your lovely review. We will pass on your feedback to Harry, and we are delighted to hear that he was able to help you make the most of your policy in setting up the Trust.

Have a lovely afternoon.

Thanks
Team ST&R

Valutata 5 stelle su 5

Customer Service

Gentleman was very helpful and explained everything to me.

4 settembre 2024
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Risposta di ST&R Limited

Good Afternoon Gillian

Thank you so much for taking the time to leave us a review. We are delighted to hear that you received the service you deserve from our team, and that everything was carefully explained to you.

Thank you again,
Team ST&R

Valutata 5 stelle su 5

Funny and great customer service

Made me feel at ease and gave me plenty of info to make my choice and Jake was funny too 😊 great customer service thank you

3 settembre 2024
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Risposta di ST&R Limited

Hi Sam

What a wonderful review - thank you for taking the time to pass on your feedback.

We are delighted to hear that Jake made you feel at ease when making your choice, and that he was also able to make you laugh during what could otherwise have been a laborious process.

Have a lovely day.

Thanks

Team ST&R

Valutata 5 stelle su 5

ST&R Life insurance

I rceived a phone call from ST&R today as routine check that my life insurance details were correct and that I was happy. They advised that the insurance I had was adequate but that it only covered for a certain period of time. I asked him what he could do to help me, he advised on different policy to what I had and at a cheaper price. We went through all the information but was never pressurised into actually going ahead with it. It was nice that all the information given to me and I was asked if I was happy. We went through of the medical questions and at no time did I feel pressured into saying yes. I am happy with the cover I have now and will definitely recommend ST&R to my friends and family.

2 settembre 2024
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Risposta di ST&R Limited

Good Morning Mark

We are delighted that we were able to find a policy covering you until later in life, and at a cheaper price. It's also great to hear that you were no pressure at any point, which is something we pride ourselves on.

Have a wonderful day.

Team ST&R

Valutata 5 stelle su 5

Just had my information updated by Jake…

Just had my information updated by Jake from ST&R. Very friendly and professional, took care of all my needs.
Very happy with the service

30 agosto 2024
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Risposta di ST&R Limited

Good Morning Arron

We are over the moon to hear that Jake was able to help you set up a policy that was right for you, and that the service was as you deserve.

Thank you very much for taking the time to leave us a review.

Team ST&R

Valutata 5 stelle su 5

Great service from Jake

Great service from Jake, thank you very much!

29 agosto 2024
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Risposta di ST&R Limited

Hi Melissa

Thank you for taking the time to leave us a review - we are delighted that Jake was able to help you find a policy that was right for you.

Have a lovely day.

Thanks
Team ST&R

Valutata 5 stelle su 5

Amazing Staff

I recently had the pleasure of using ST&R and in particular the services of James and Liam. Throughout the whole process, they were professional, knowledgeable and always happy to help with any concerns I had. They were able to carry out tasks that I had thought extremely difficult but they were more than happy to comply without complaint.
I couldn't be more pleased with the service provided and will definitely be using them again going forward.

25 marzo 2024
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Risposta di ST&R Limited

Good Morning Paul

Thank you very much for taking the time to leave us a review, it really means a lot.

We are delighted that you received the service which you deserve from James and Liam, and we will ensure that your wonderful comments are passed on to their team.

Take care

Team ST&R

Valutata 1 stelle su 5

Clearly Scammers

Clearly Scammers. Do not engage! Trust pilot are a joke for letting this business use fake 5 star reviews.

Insurance scam!

23 agosto 2024
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Risposta di ST&R Limited

Hi Michael,

I am sorry that you feel this way.

I would like to ask for more information regarding your comments and the experience you have had.

My name is Leanne, and I am the Compliance Manager here at ST&R Limited.
Please email me at compliance@starlimited.co.uk if you would like to discuss this further.

Many Thanks

Valutata 5 stelle su 5

First contact

It felt nice to have an informative discussion with the company rep, rather than be "talked at or down to".
She explained the workings of the policy with great patience, in an easily understandable and sympathetic manner, with a notable lack of jargon or "corporate-speak". An actual "Customer Comfort" experience.

20 agosto 2024
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Risposta di ST&R Limited

Hi Collin

Thank you so much for taking the time to leave us a review.

We are delighted with your feedback, and that you managed to find a policy to meet your needs, that was appropriately explained to you, as you deserve.

Have a lovely evening.

Team ST&R

Valutata 5 stelle su 5

Fantastic customer support

The people that I have spoken to on the phone were all fantastic and helpful. Also got a great coverage price for life insurance.

14 agosto 2024
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Risposta di ST&R Limited

Good Morning,

Thank you very much for your review.

We are really happy that you had a positive experience, and that the specialist advisors and support service helped you find a policy that suits your needs, within your budget.

Have a lovely day.

Thanks

Team ST&R

Valutata 5 stelle su 5

very happy with home insurance price…

very happy with home insurance price and was handled so well very professionally people were very friendly and easy to talk to

9 agosto 2024
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Risposta di ST&R Limited

Good Morning

Thank you very much for leaving us a review.

We are delighted to hear of your positive experience, and that the team successfully helped you find the best policy to meet your needs.

Have a lovely day.

Team ST&R

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service.
Nothing or any question I had was too much trouble.
All the team I dealt with were very professional and courteous
Would recommend

5 agosto 2024
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Risposta di ST&R Limited

Good Morning

Thank you for your review, it means a lot.

It is lovely to hear that we were able to provide you with the service that you deserve, and that you would recommend us.

Have a nice day.

Thanks
Team ST&R

Valutata 5 stelle su 5

I had put off phoning to get help…

I had put off phoning to get help filling out certain
Legal forms. Harry took all of the stress away, asked me a few questions and filled the forms in for me. He made it so easy.

2 agosto 2024
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Risposta di ST&R Limited

Good Morning Paula

Thank you so much for your review.

We are delighted that Harry was able to help you with the forms to ensure that you are maximising the benefits of your policy. We are here to take the stress away and thankfully we were able to do that for you.

Have a lovely day.

Thanks
Team ST&R

Valutata 5 stelle su 5

Harry Davis was very helpful!

Harry Davis was very helpful just know when I needed advice on Trust forms. All the team at Star have been great.

1 agosto 2024
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Risposta di ST&R Limited

Good Morning Anna

Thank you so much for taking the time to leave us a review.

We are delighted that Harry was able to help you with your trust forms and ensure that you are receiving all the benefits of your policy.

Have a lovely day.

Team ST&R

Valutata 5 stelle su 5

Very helpful

Very helpful, Olivia was very professional and knowledgeable nothing was too much trouble.
Answered all my questions confidently.
Would definitely recommend. Thank you.

30 luglio 2024
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Risposta di ST&R Limited

Hi Shelley

Thank you so much for taking the time to leave a review.

We are really happy to read your positive feedback, and will make sure that this is passed on to Olivia.

Have a lovely day.

Thanks,

Team ST&R

Valutata 5 stelle su 5

Professional and friendly

Very professional, friendly and helpful explaining details to make things easier for me to understand

30 luglio 2024
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Risposta di ST&R Limited

Good Morning Angie.

Thank you for taking the time to leave the review. Harry mentioned that it was a pleasure to help you and I will let him know that you have left some positive feedback, which we really appreciate.

Have a lovely day.

Team ST&R

Valutata 1 stelle su 5

Got a cold call from some Indian call…

Got a cold call from some Indian call centre, who then routed me to these jokers. These guys are obviously scammers - using my own fake details that I had given another scammer before lol.

25 luglio 2024
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Risposta di ST&R Limited

Thank you for bringing this to our attention. ST&R Limited would like to apologise that the service you received was not to our usual standards.
The company that called you was not us, however you were passed to us to establish your insurance needs.
ST&R pride ourselves on providing the best service we can for our customers.

We do not cold call customers.

My name is Leanne, and I am the Compliance Manager here at ST&R Limited.
Please email me at compliance@starlimited.co.uk if you would like to discuss this further.

Many Thanks

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