The website was so easy to navigate. Each mattress had their benefits clearly explained and was available in multiple sizes. The prices were very competitive Delivery was faster than quoted.
L'azienda ha risposto
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Second purchase from here in a month due to first order being so easy. Ordered a double mattress and again quality, updates and delivery were amazing 👏
L'azienda ha risposto
It is what it says and you get what you order high quality mattresses with no messing around with value for money. Luxurious comfort that fits anyone's needs
L'azienda ha risposto
Starlight beds was a great find for me. They are brilliant! The products are good, prices are low and their customer service is outstanding. I needed an uncommon single mattress size and, not only... Leggi di più
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Dettagli dell'azienda
- Negozio di materassi
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di mobili per camere da letto
- Negozio di mobili
Informazioni su Starlight Beds
Scritti dall'azienda
Introducing! Starlight Beds™
Every mattress is made to order, by hand and delivered directly to you
- All mattresses are manufactured in the UK
- No retail mark-up to save you money
- Over 25,000 customer reviews on Amazon
- Rolled and boxed mattresses for easy carrying
- Free UK delivery on all beds and mattresses
Starlight Beds™ saves you money and provides quality, affordable mattresses at direct from factory prices.
Our mission is to make it easy and affordable to get a great night’s sleep by offering quality mattresses at a great price.
We specialise in providing mattresses through trusted International marketplaces. This means that we can concentrate on creating high-quality mattresses with incredible value.
We provide a large range of value mattresses at a great quality. The reason we can provide affordable mattresses at a lower price than our competitors, is because we manufacture all mattresses in our production facility.
Watch our promotional video on how we produce mattresses and why we are different from other mattress companies Watch Starlight Beds Video
Informazioni di contatto
Unit 5, Royds Mill, Leeds Road, WF5 9YA, Ossett, Regno Unito
- 01924 600 683
- help@starlightbeds.co.uk
- starlightbeds.co.uk
4,5
Eccellente
1547 recensioni
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Ha risposto al 92% delle recensioni negative ricevute
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Come questa azienda usa Trustpilot
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Excellent value for money
Really pleased with the mattress.
Only opened it today,due to having decorators in.
On opening it gently expanded to full size.
A really nice mattress. Good depth to it.
30 settembre 2025
Ordered the Mattress online
Ordered the Mattress online, easy transaction. Item was delivered by the courier, all rolled and boxed within 4 days. Once opened the Mattress sprung into shape, left for 2 hours to let it shape its self, and very comfortable, was purchased for a camper van.
2 ottobre 2025
Single 3ft bed
Arrived on time. Gift for great-granddaughters bedroom.
29 ottobre 2025
Non scritta su invito
Starlight beds ; Low cost good quality
I bought a single and a double bed for a spare room they we’re probably budget range but what a great price an the quality was excellent too ; They arrived within two days I am really happy
22 ottobre 2025
Non scritta su invito
Quick delivery of a good product
I purchased a Double Mattress (22cm Deep with Memory foam and 1000 Pocket Springs) to replace an old mattress in the guest bedroom. Ordered on the Friday and delivered on Monday. Not as firm as expected but very comfortable.
17 ottobre 2025
Non scritta su invito
Very prompt service
The order was despatched very quickly. The mattress was exactly as described and a perfect fit for our needs. It was wrapped well and opened up to full size very easily.
8 ottobre 2025
Non scritta su invito
Arrived quickly and very comfortable
Arrived quickly and very comfortable, good value for money
10 ottobre 2025
Non scritta su invito
Great product
Great product. Great price. Customer service poor as wanted to check delivery date and make sure I was not scammed. Not able to contact the company. Thats the only reason 4 star instead of 5. Would buy again from this company as I know it delivers.
30 settembre 2025
Disappointing experience with Starlight
Disappointing experience. Ordered only to query days later when I was getting obscure delivery updates and then learn that the mattress was out of stock. No suggestion of that when I ordered in good faith and at what point would they have told me? They did refund me but when I then reached out to find out what mattresses they did have in stock I heard nothing back. Even tried calling only to go through to a voicemail.
30 settembre 2025
Risposta di Starlight Beds
We’re really sorry to hear about your experience and understand how frustrating this must have been. We apologise that stock availability wasn’t made clear at the time of ordering and that the delivery updates caused confusion. While we’re glad we were able to process your refund promptly, we’re very sorry that you didn’t receive a response when you reached out afterwards or when you tried to call us. This isn’t the level of service we aim to provide.
We’d genuinely like the opportunity to look into this further and help restore your confidence. Please contact us directly at help@starlightbeds.co.uk, and we’ll ensure your enquiry is followed up properly.
Not particularly comfy
The company itself were reliable, good communication and delivered on time but the quality of the mattress is not very good. It's super soft and I can see it will only be a year or two before my son will feel the springs and we'll need to replace it. I wouldn't recommend this product. I wish I'd spent a bit more now and bought a firmer, better mattress. This mattress is not particularly comfortable at all.
28 settembre 2025
Risposta di Starlight Beds
Hi there, we’re sorry to hear that you’re unhappy with your product. We can’t see that you’ve contacted us directly, and we’d really like the opportunity to help. Please feel free to get in touch with our customer support team at help@starlightbeds.co.uk, and we’ll be happy to advise you further and look into this for you.
Risposta di Starlight Beds
Good Morning,
I can see that that the refund has been processed for this on our system, however if you have still not received this, please do not hesitate to reach out to us on help@starlightbeds.co.uk and we will be able to investigate this for you.
Kind regards,
Megan
Speedy service…
I ordered a bed after being Starlight Beds was recommended. The description was helpful, I ordered on Friday and had my new mattress on Wednesday. I was updated on my order. The mattress is a good quality.
8 ottobre 2025
Non scritta su invito
Great mattress very comfy
28 settembre 2025
Terrible company to deal with
Placed an order and less than an hour later I realised it wasn’t required and emailed the company requesting the order be cancelled. This was Friday morning last week, now 6 days later I still have had no response and the phone line is not manned and continually on hold or then hangs up when you do get through. Terrible service, would never order again through this company. I now have a mattress that is sat in a post office 3 hours away from where I live and this company couldn’t care less
8 ottobre 2025
Non scritta su invito
Risposta di Starlight Beds
Good morning,
I am really sorry to hear about the experience that you have had with your delivery. If you could please get in contact with via email on help@starlightbeds.co.uk and we will be able to look into this further for you.
Kind regards,
Megan
Still haven't received mattress
Still haven't received mattress. No one will answer emails or the phone.
27 settembre 2025
Risposta di Starlight Beds
Good Morning,
I can see that that mattress has since been delivered to you, however if you have still not received this, please do not hesitate to reach out to us on help@starlightbeds.co.uk and we will be able to investigate this for you.
Kind regards,
Megan
Awful don’t bother
Didn’t receive the mattress I ordered, DHL were supposed to be delivering it on Thursday between 17.33-18.33 according to the email and text they sent me, I was in all day, I got another email at 17.58 to say they had tried to deliver it at 14.55 but I didn’t answer. Which is a lie because I have cameras and no one called at 14.55 or any time all day long!! They left no calling card because they lied about it! I emailed and called starlight beds and they didn’t respond to my email, on the phone they said they would look into it and call me back-they didn’t call me back! I called dhl and got an automated voice that was absolutely no help! I went online on dhl and chose to have it delivered again next day- it was not delivered the next day….or the day after that! Had to ring starlight again and this time they said would ring me back in an hour with update, they didn’t ring me back I rang them back after 2 hours, they said my mattress had been taken off the delivery van so wasn’t coming today either but they don’t know why and they can’t send another one because they are made to order!?! Absolutely no help whatsoever - cancelled order had no email to say it’s been cancelled even though they said on the phone would get email
26 settembre 2025
Risposta di Starlight Beds
Good Morning,
I am extremely sorry for the experience that you have had with the delivery of your item. We have raised an external complaint to DHL for this. Our mattresses are made to order in our inhouse factory and are shipped out once they are done. You should have received an automated response from our shopify store, with the refund on there, however I am sorry that you did not receive this. If you have still not received this, please do not hesitate to reach out to us, and we will be able to get a manual receipt sent over to you.
Kind regards,
Megan
It was easy to make a ordeorder and delivery r and pay and…
It was easy to make a order and pay and it was very quick delivery very happy
3 ottobre 2025
Non scritta su invito
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