The website was so easy to navigate. Each mattress had their benefits clearly explained and was available in multiple sizes. The prices were very competitive Delivery was faster than quoted.
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Second purchase from here in a month due to first order being so easy. Ordered a double mattress and again quality, updates and delivery were amazing 👏
L'azienda ha risposto
It is what it says and you get what you order high quality mattresses with no messing around with value for money. Luxurious comfort that fits anyone's needs
L'azienda ha risposto
Starlight beds was a great find for me. They are brilliant! The products are good, prices are low and their customer service is outstanding. I needed an uncommon single mattress size and, not only... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di materassi
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di mobili per camere da letto
- Negozio di mobili
Informazioni su Starlight Beds
Scritti dall'azienda
Introducing! Starlight Beds™
Every mattress is made to order, by hand and delivered directly to you
- All mattresses are manufactured in the UK
- No retail mark-up to save you money
- Over 25,000 customer reviews on Amazon
- Rolled and boxed mattresses for easy carrying
- Free UK delivery on all beds and mattresses
Starlight Beds™ saves you money and provides quality, affordable mattresses at direct from factory prices.
Our mission is to make it easy and affordable to get a great night’s sleep by offering quality mattresses at a great price.
We specialise in providing mattresses through trusted International marketplaces. This means that we can concentrate on creating high-quality mattresses with incredible value.
We provide a large range of value mattresses at a great quality. The reason we can provide affordable mattresses at a lower price than our competitors, is because we manufacture all mattresses in our production facility.
Watch our promotional video on how we produce mattresses and why we are different from other mattress companies Watch Starlight Beds Video
Informazioni di contatto
Unit 5, Royds Mill, Leeds Road, WF5 9YA, Ossett, Regno Unito
- 01924 600 683
- help@starlightbeds.co.uk
- starlightbeds.co.uk
4,5
Eccellente
1547 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 92% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Bad customer service and delivery company used (dhl exommenxe)
Ordered a mattress, had constant problems with delivery and the item not turning up. Nobody from this company took ownership to sort it out, left it days before in the end after no calls backs as promised I cancelled the order.
6 ottobre 2025
Non scritta su invito
Risposta di Starlight Beds
Good morning,
I am really sorry to hear about the experience that you have had with your delivery. If you could please get in contact with via email on help@starlightbeds.co.uk and we will be able to look into this further for you.
Kind regards,
Megan
I haven’t yet received my order
I haven’t yet received my order - the delivery hasn’t happened?!
24 settembre 2025
Risposta di Starlight Beds
Good morning,
I am really sorry to hear about the experience that you have had with your delivery. If you could please get in contact with via email on help@starlightbeds.co.uk and we will be able to look into this further for you and see if we can come to an amicable solution.
Kind regards,
Megan
Very quick and reliable service
23 settembre 2025
Perfect - No issues
No issues, the mattress is amazing for the price, I’ve never slept so good. Shipped very quickly as well.
29 settembre 2025
Non scritta su invito
Very good value arrived on time Thank…
Very good value arrived on time Thank you
30 settembre 2025
Non scritta su invito
Mattresses lack support- backache…
I've used the new mattresses in the Motorhome for 2 days now and have the worst backache I've ever add.
Is there a return process please?
They are obviously unpacked and used for two nights but very uncomfortable.
21 settembre 2025
Risposta di Starlight Beds
Good morning,
I am so sorry to hear that you have received an item you are unhappy with. If you could please get in contact with via email on help@starlightbeds.co.uk and we will be able to help with you getting a return/refund for this.
Kind regards,
Megan
We were kept informed when the…
We were kept informed when the matteress will arrive. On time great service
28 agosto 2025
Better than more expensive mattressMattress was as describebed and more…
Mattress was as described and more comfortable than the very expensive one we have just got rid of because it was not at all comfortable
4 settembre 2025
Not good
I purchased a mattress from this company in July it was advertised as a deep luxurious cool tough big bricks quilting with memory foam and spring mattress. This is the most uncomfortable mattress I have ever bought after two months I have had to get rid of it and buy another one as the springs in the mattress dig in your body and is so uncomfortable. I emailed them and there reply was sorry I wasnt satisfied, but due to health and safety cannot do anything because I have lay on it. How do you know if a mattress is comfy or not without lying on it first. They were not interested just a sorry, not even a goodwill gesture offered. I will not be using this company again.
23 luglio 2025
Non scritta su invito
Risposta di Starlight Beds
Good Morning,
We are so sorry to hear about the experience that you have had with your mattress. Unfortunately, I am unable to find any correspondence based on the information we have received from your review. If you could please reach out to us again directly at help@starlightbeds.co.uk we may be able to reinvestigate this and see what has happened.
Kind regards,
Megan
Was bought on recommendation
Was bought on recommendation, my granddaughter perched one and told me how good it was.
11 settembre 2025
Non scritta su invito
Great price & Next day Delivery!
Great price, and arrived next day - excellent service, thank you :)
17 settembre 2025
Non scritta su invito
Highly recommend
Easy to use website and was kept informed on the status of my delivery. The mattress is very comfortable. Would recommend this company.
17 settembre 2025
Non scritta su invito
Mattress as described
Mattress as described, very comfortable. Extremely pleased with the ease of ordering and the delivery.
18 settembre 2025
Non scritta su invito
Hi ,I am a 57 yr old And am Disabled …
Hi ,I am a 57 yr old And am Disabled so I spend alot of time laying Down' all though the matress was Delivered in good conditión,it is very uncomfortable and the springs are very hard to sleep on not only can you hear the springs when you lay down' they poke through wen laying down, you cant see it becouse its in the actual matress ,But very uncomfortable to sleep on Will have to buy a better matress asap thank you I was trying to get a refund but not sure how to contact you for Retun/Refund , this is the worst mattress ever and I cant get a good nights sleep I hate this !!!!
8 settembre 2025
Risposta di Starlight Beds
Good Morning,
I am really sorry to hear about the experience that you have had with your mattress. If you could please get in contact with via email on help@starlightbeds.co.uk and we will be able to help with you getting a return/refund.
Kind regards,
Megan
Can't grumble at all.
The website was really easy to navigate. The prices were really reasonable. Also free delivery within a couple of days. Can't grumble. Will totally recommend them to anyone who needs a new mattress.
10 settembre 2025
Non scritta su invito
I didn’t receive any order confirmation…
I didn’t receive any order confirmation I thought it was a scam. I sent 2 emails the following week for an update and got a text from DPD saying it was coming.
The communication is very poor that’s why I’ve only given a 1 star
4 settembre 2025
Risposta di Starlight Beds
Good morning,
I apologise that you did not receive a response form our customer service team, however I can see that the order was delivered 2 working days after the order was placed. However if you have still not received the item, please reach out to us via email on help@starlightbeds.co.uk
Kind regards,
Megan
Easy ordering
Easy ordering, quick delivery and good quality mattress’. I ordered 2 singles for my grandsons bunk bed and the sizes were perfect. Thank you Starlight Beds
14 settembre 2025
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.