Stanton Optical - Fair Oaks Recensioni 50

I didn't like the hybrid session. While waiting I was assaulted by a young girl in there with her parents. She spit in my face and nothing was done about it

Good experience

They had good customer service and patience,got me in and out quickly with the perfect kinda glasses I wanted

I felt the visit was not very personable. I would have liked to talk to a doctor during my visit. None of the blue tag glasses fit my face. I felt forced to buy up. I am not sure I will come back next year.

After dealing with Stanton Optical for six months because they could not get the prescription right on my glasses. I ended up with three pairs of glasses that I spent over $472 for. Only one was right. It was $200. Devon, who is in charge of the Stanton Optical on Fairoaks Boulevard wouldn’t deal with me at all. All he would do is give me a refund. I asked him to put the prescription on there so I could go somewhere else and he did not. He would not even tell me which credit card would be credited in 3 to 5 business days. DO NOT USE STANTON OPTICAL FOR YOUR EYE WARE NEEDS…..

The workers were polite, professional, and as helpful as they could manage. That being said, the store desperately needs more employees. The wait was very long, and the workers were doing their absolute best, there simply wasnt enough staff to help everyone efficiently. Management needs to be more proactive with their hiring.

My glasses handles are very tight.

Pretty good selection of frames.
I dont like that I was charged for a test I didn't ask for. I went expecting to spend around 90$ but I spent almost 200 because of a test they didn't inform me of.

It took over a month to receive my glasses overall Experience was decent.

Excellent customer care and service. My glasses came out perfect. Thank you Stanton Optical!

Large selection of frames, delivered when promised.

I'm happy with the service and the price. The whole team was helpful and professional.

I was a little put off by the greeting. I arrived a 9:45 am for my appointment. The young women seemed like they just woke up, they were chatting and just seemed unprofessional. Once I got out of my examine, they seemed a little more a lert. The other young man in the back looked like he couldn’t wake up.

Quick service. I was able to walk in, get an eye exam, and walk out with two pairs of glasses the same day.

Took too long a wait despite setting an appointment. The glasses took almost 1 month to be ready.

The staff members who helped me out. They were all very nice, listened to what I wanted, and help me find what I needed within the budget I had. Thank you!

Alicia and everyone else there have been very helpful.

What didn't go wrong is the right question. On the original visit the salesman/marketing man that helped us must have thought we were dumb. Buy 1 get one free or 60% off each, $139 and $169 somehow added up to $931. Thankfully the store manager/director set him straight, he kept dropping till we ended up at $288 with what we needed. Then, sunglasses took 13 days (that was fine with us), we were notified, yesterday, went to pick both pairs up and the regular pair that was ready 10 days ago had been misplaced. The store was very shorthanded, 2 people there were trying their best, I give them credit. Got text and email today other pair was ready, called to verify and couldn't find it, had not arrived. What would you think? Would you shop there again?

Great job! The second pair of glasses wasn't found....but otherwise it ended up being a positive exp!