Stanton Optical - Corpus Christi Recensioni 66

They didn't call or text me that my glasses were ready which who knows when they got them in.I had to go in person.I don't think I'll be back because the 2/$79 is all a gimmick to get you in there office then tell you that you can't get because you are bifocals and I was given the wrong info on the phone by the representative and they gave me one set price and it wasn't even that as quoted.I will not be back.I wanted my 2 frames.

Very poor time management. I had my appointment at 3:30pm. I arrived 3:15pm poor check in service. They called me to back to perform exam which is good process. I then have been seated in front awaiting for my prescription it has been more then hour.

I had a very disappointing experience and would not return.

The exam process itself did not inspire confidence. The technician operating the testing equipment did not seem fully confident, and I was then directed into a more expensive exam that I do not feel was performed accurately.

The pricing and advertising were also misleading. The promotion advertised “BOGO and free eye exam,” but in reality the exam was only partially credited ($79 toward a $138 exam). I reviewed the fine print and did not see this clearly disclosed, which resulted in a much higher total cost than expected (over $300).

More importantly, I was not properly informed about what I was purchasing. The glasses I received are reading lenses, which was never clearly explained to me. I cannot use them for my actual needs, and I would not have agreed to them if this had been made clear.

Additionally, my prescription does not align with my history. My left eye has consistently had mild astigmatism for over 20 years, gradually changing from -0.25 to -0.50 to -0.75. It is now listed as having no astigmatism and instead requiring a +1.00 reading correction, which raises concerns about the accuracy of the exam.

I am also still waiting on my second pair of glasses, with a quoted wait time of up to two weeks, which seems excessive for basic lenses.

Overall, the experience lacked transparency, and I do not feel I was given the information needed to make an informed decision.

Well I was told it would take 2 weeks and it took a month so I had trouble at work to see.. could at least give a curiosity call

HORRIBLE!
the staff are not human. no emotion. no care. ONLY READING FROM PREPARED DIALOGUE.
REFUSED to be clear about how they lost my Robert Mitchell frames.
REFUSED to compensate with equal value frames
after 3 weeks of trying to either get my frames back or compensated with PROPER frames by contacting a stanton optical help center, who couldn't and did not get in contact with an actual corporate representative or this stores manager.
spent upwards of $270 for an eye exam and two lenses.
the lenses were ready in store but again SOMEHOW my frames just disappeared.

ultimately refunded $120. NO FRAMES. NO LENSES.

I WILL NEVER USE STANTON OPTICAL AGAIN! AND WILL ACTIVELY ADVISE PEOPLE TO AVOID THIS STORE AND COMPANY!!!

The service I received was great, the employees were very helpful and kind. I recommend that you hire more employees; the only issue I had (as one of the many other customers) was watching the employees walk past us in order to help other customers. I suggest hiring more employees so that the current employees don’t seem rude to the other customers. Meaning, hire multiple employees for each station and job position.

Everyone was great The service on my glasses were good I just wish it would have been adopted but check my eyes and not necessarily a video of a doctor checking my eyes and just don't feel I got an accurate result but it's better than what I was with

Very nice and understanding and what I need

Amazing super friendly staff helped me get exactly what I needed to get back on the road driving my semi. I got same day glasses(2 pairs) in a hour for reasonable price. I will be back and recommend everyone to go here.

Thanks for the opportunity to do the eye exam I had fun thanks. Have a good day.

When I received my glasses that I sent off to be prescribed they came back bent.

I was attended to promptly and glasses were ready a day later than promised

From the Doctor , to the technicians and sales and lab technicians over all very well attended.

Had an appointment on a busy day for me, so walked in the day before my appointment and the CSR was able to work me in. Also, Pam took the time to help me find all of the glasses I picked out ahead of time (through their virtual store), along with assisting me with the best discounts available. The order arrived early and I was notified immediately, so I was able to go out of town with my new prescription glasses. As a previous customer, it is my opinion that their service has improved tremendously, thank you!

Y'all did great

Been a costumer for years and it's was always a cost thing for me with out insurance, so I went back to get some new lenses, frames where still good thinking it would be a little cheaper for me but I was wrong. For the same price as two pairs of glass it cost me for just one set of new lenses. Very disappointed thinking it's price gouging because they can right now. Service was better before too....

From the time I went into my exam to the time I picked up my glasses, everyone and everything was efficient and well organized.