From start to finish it has been an easy process. The products are so beautiful and functional. I liked how I was able to track the progress. And everything arrived in perfect condition.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Coat is warm but not overheating the body, perfect fit too, size small. Arrived quickly, packaged well and proud to shop locally!
Ich habe den Shop in Galway/Irland besucht, wirklich eine Empfehlung. Vom mitgenommenen Raumduft von Julie Clarke wollte ich dann nach dem Testen zuhause noch mehr haben und bestellte im online-Shop v... Leggi di più
L'azienda ha risposto
This was my first time purchasing from this retailer. I purchased a few Jellycat products at an exceptional price and I was really impressed with how quickly they were delivered to Australia. They wer... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
A wide variety of Irish & International clothing and gifts for all the family
Informazioni di contatto
Spiddal, H91 YX22, Galway, Irlanda
- 091553108
- standun@standun.com
- standun.com
4,6
Eccellente
263 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Stundun/Trustpilot sent many spam emails requesting reviews
I ordered a sweater more than 2 weeks ago. It has not yet been delivered, but I get daily spam emails wanting me to rate the product and rate Standun as a business - even though it hasn't been delivered yet. Standun sends tons of spammy emails.
Update: I believe the tons of emails I received were an issue with Trustpilot, so I'm amending this review of Standun. Overall, my purchase experience with Standun was fine - other than the bombardment of email requests for reviews before the product had been delivered.
4 agosto 2025
Risposta di Standun
Thank you for your review, and we're really sorry for the frustration caused.
We can see your order has been delivered - but we understand how annoying it must have been to get emails asking for feedback before it even arrived. We're currently looking into why these emails were sent, as this definitely isn't the experience we want anyone to have.
If you'd like to be removed from our mailing list or if there's anything else we can do, just reach out to us on email at standun@standun.com
Very happy with.my knitwear purchases…
Very happy with.my knitwear purchases all of which were beautifully crafted. Delivery time as expected.
No issues.
3 agosto 2025
Risposta di Standun
Thank you so much for your kind words. We look forward to welcoming you back again soon!
Great experience
Their customer service is simply amazing, so accommodating. I couldn't recommend them more. Great products, I would order again any time.
11 agosto 2025
Risposta di Standun
Thank you for your wonderful feedback! We’re delighted you had such a great experience with our team and products.
Risposta di Standun
Thank you for your kind words! We look forward to welcoming you again soon.
A good experience
Standun answered my queries quickly regarding the product I wanted to purchase. My parcel arrived very well packed although took a little longer than I expected to arrive but maybe this was because of the delivery company they use. I would order from them again although I’m not keen buying online and prefer to shop myself.
22 luglio 2025
Risposta di Standun
Thank you for taking the time to share your experience - we would be delighted to welcome you to one of our stores in Galway! In the meantime, if you ever need help ordering, please don’t hesitate to reach out to one of our team by phone or email - we’re always happy to help!
was real and got here at a good time
21 luglio 2025
Risposta di Standun
Thank you for your review. We look forward to welcoming you back to Standún soon!
Poor customer service
I placed my order of 4 Waterford crystal glasses on 1 August 2025, it is now 11 August and i have still not received the glasses.
I have sent 2 emails requesting an update and to date had no response.
Very disappointing service.
11 agosto 2025
Non scritta su invito
Risposta di Standun
Thank you for your feedback, and I’m very sorry to hear about your experience.
We received your order on Friday, August 1st, and as the following Monday was a public holiday, it was not collected by the courier until Tuesday, August 5th. It was delivered in 4 working days, on August 11th, but I’m sorry if this wasn’t communicated clearly at the time. I also understand from your messages that you had emailed for updates, and I regret that we didn’t receive all of them in our system - this is something I’m actively looking into to prevent it happening again.
I’m glad to know your Waterford glasses have now arrived, and I hope they were perfect for the wedding.
As a small business, we truly value every customer and take feedback seriously to improve our service. Órla
Disappointed
I was disappointed that a discount offered was not applied at check out.
Also the payement for the purchase went through before I had authorised same.
An item I ordered came in a different
colour than was shown.
27 luglio 2025
Risposta di Standun
Thank you for taking the time to share your feedback. I’m very sorry again that your experience wasn’t as smooth as it should have been.
Regarding the discount, the code provided is valid on non-promotional items, but the items you chose were already reduced in our summer sale, which is why it didn’t apply at checkout. I completely understand how this could have been unclear, and I’ve passed your comments to our team so we can make this information more obvious in future.
On the payment process, your order went through using Shop Pay, which securely stores details from previous purchases (not necessarily with Standún) and can process orders without re-entering your card’s 3-digit code. This is managed by the payment provider.
Lastly, with the colour mix-up, this was due to an upload error on our website. I’ve already been in touch with you directly to offer either keeping the top you received or returning it with a prepaid label - and I’m making sure our product listings are now correct.
Thank you again for your order and for giving us the chance to address these issues. Your feedback really helps us improve both our website and our service.
Risposta di Standun
We’re delighted to hear that - thank you for your order!
Exactly what I wanted!
Superb quality product. Ease of transaction. Good customer service. Ultimately good value for money. What more is there? No problems but think they would be fixed if any came up.
18 luglio 2025
Risposta di Standun
Thank you for your wonderful feedback. We’re delighted you’re happy with your Standún experience!
Great shop. Easy to order online
The Standun website was easy to navigate and I quickly found what I was looking for. Ordering was straightforward and I got free postage as my order was over £90.
I was kept informed on the status of my order.
I would definitely shop here again and would love to visit the shop.
3 luglio 2025
Risposta di Standun
Thank you for your kind review. We would be delighted to welcome you to one of our Standún stores some day!
Excellent quality for the price
Excellent quality for the price. Delivered in perfect condition. Thank you
7 luglio 2025
Risposta di Standun
Thank you so much for the lovely review! We’re really glad to hear you were happy with your experience. Standún
Crystal bud vases
Lovely little vases delivered in a timely manner especially considering they were sent from Ireland. Thank you!
7 luglio 2025
Risposta di Standun
Thank you so much for your review! Your support means the world to us, and we can't wait to welcome you back again soon!
Order was delivered quickly and was…
Order was delivered quickly and was very happy with my purchase I was also looking for children’s Aran stuff but didn’t see any on the site am I missing something
7 luglio 2025
Risposta di Standun
Thank you so much for taking the time to review us! We have an Aran Knitwear department on our website but please reach out to our team - standun@standun.com if you need any help!
Risposta di Standun
Thank you for taking the time to review us, Sue!
Excellent company
Item was dispatched quickly and delivered on time. I was kept up-to-date every step of the way.
8 luglio 2025
Risposta di Standun
Thank you for your review!
Bhí mé ag caint le Gráinne agus rinne…
Bhí mé ag caint le Gráinne agus rinne sí a seacht ndícheall chun cabhrú liom. Cuireann sé sin gliondar i mo chroí.
7 luglio 2025
Risposta di Standun
Míle buíochas a Stiofáin!
Love shopping with Standun & the ladies…
Love shopping with Standun & the ladies that work there couldn’t be more helpful! They make shopping easy & enjoyable!!
11 luglio 2025
Non scritta su invito
Risposta di Standun
Thank you for your kind words, Ceara!
Great customer service
I bought a book online from your website and I had issues getting it delivered abroad as the courier didn’t leave a delivery notice! When I contacted Standún about this, Gráinne was very helpful and replied to my emails quickly and patiently. I got the parcel in the end thanks to her!
17 luglio 2025
Non scritta su invito
Risposta di Standun
Thank you for taking the time to review us Avril!
I was very happy with the product…
I was very happy with the product quality. It was exactly what I had expected. Will definitely order again and recommend. Shipping time was decent and acceptable considering it was coming from across the globe.
28 giugno 2025
Risposta di Standun
Thank you for your review! We appreciate your support and hope to see you again soon!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.