Stackers.com UK Recensioni 

623
•
TrustScore 4 su 5

4,1

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

I have to be honest, the personalised gift left me really disappointed. I must have misunderstood where the personalisation would be on the item and how it would look. I'm so sorry I had it done and... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I absolutely love stackers! I am waiting for a suitcase off them. Ask for most things for birthday and Xmas…I have a jewellery box/backpack/wash bag and jewellery roll-yes the price is quite high... Leggi di più

Valutata 5 stelle su 5

I just wanted to comment on the amazing customer service I have just had from Hannah at Stackers. She embraced my issue in such a happy and concerned manner. The speed and efficiency that she dealt w... Leggi di più

Valutata 5 stelle su 5

I must confess I’m a stackers super fan. From my make up bags & organisers,, storage, wedding case and now the latest office set. Thank you I Love all your products. Packaged and delivered with care.... Leggi di più

Dettagli dell'azienda

  1. Shopping e moda

Scritti dall'azienda

Stackers reinvented the jewellery box allowing you to create your own. Both beautiful and flexible, as your collection grows so can your jewellery box, simply add another layer.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

623 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 80% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,1

Tutte le recensioni

(623)

106 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

I love the item itself but DHL is…

I love the item itself but DHL is letting the company down badly. They find it impossible to deliver to my building despite every other courier managing it. They have twice now delivered without warning to a vape shop on the High street instead.

30 marzo 2026
Non scritta su invito
Logo di Stackers.com UK

Risposta di Stackers.com UK

Hi Lucy- thanks for your feedback. So sorry to hear that you had a disappointing experience.
We have taken this feedback on and have also spoken with our delivery company to try remove any future issues moving forward.
Best wishes, Stackers Team.

Valutata 5 stelle su 5

Had a beautiful set for my birthday

Had a beautiful set for my birthday, love everything Stackers. Am building up my collection of jewel box and beauty storage. Came very well packed, delivered on time, reasonably priced (would love them to be a bit cheaper) , could collect them quicker😂 Will definitely be buying again. Thank you.

25 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Love Stackers

Love Stackers. Quality and practicality combine to make Stackers products appealing to myself and my family. Great staff who are always helpful with phone enquiries if your IT skills are not up to date! Cheers Stackers.

13 marzo 2026
Non scritta su invito
Valutata 2 stelle su 5

£120 for the "office in a box"

£120 for the "office in a box"

Nice idea BUT: really shoddy finishings, rough edges, quite wonky. its a box with small pockets.

Would I buy again? No.

It's nice but I feel robbed, if I'd paid £50 I'd be grumbly but ok

4 marzo 2026
Non scritta su invito
Logo di Stackers.com UK

Risposta di Stackers.com UK

Sorry to hear of your disappointment with this product. If you would like to reach out to the team via hello@stackers.com we will be happy to assist in getting this rectified for you.

Best wishes,
Stackers Team.

Valutata 2 stelle su 5

A delivery chargeoif £4.50 and then a…

A delivery charge of£4.50 and then a further deduction of £4.00 on the refund for an item which was ordered in the wrong colour and purchased again with another delivery charge of £4.50 is excessive. £13.00 to get the right item??? Maybe I won’t bother or order from another supplier.

31 gennaio 2026
Non scritta su invito
Logo di Stackers.com UK

Risposta di Stackers.com UK

Sorry to hear of your disappointment with this.
Our £4 return fee is to provide customers with a tracked shipping label, and a returns portal to keep an eye on the return progress.

This cost is noted on our returns policy.

Best wishes, Stackers Team.

Valutata 3 stelle su 5

Cheap materials jewerely box

The quality of the jewerely box is not at the Standard I have hope for.
Because I have opened it and threw away all boxes, have decided to keep it.
I have ordered a Mint Blue inside boxes with the grey exterior. The materials feels cheap like a unflexible sort of plasticky feeling…
I would not further reccommend the jewelery boxes

6 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Damaged bag and still no refund 4 months in!

Purchased the Weekend Bag in person - upon packing frayed stitching, ink on metal details and buckeles and rubber pealing off at seams. Purchased in November and still no refund! Ignored my emails and pop up shop doesnt exist anymore. Really bad experience.

8 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Branding Outpaces Craftsmanship

I ordered one of their deluxe makeup organisers for my wife for Christmas. The item arrived with peeling laminate, badly glued joins, and an overall poor appearance.

It took a fortnight for a response from customer service, and then I had to persist in chasing up the issue in order to seek a return/refund.

It is a shame that they are positioned as the higher-end go-to for organisation/storage solutions in the UK, seemingly as there is little competition. Had I known what to expect, I would have looked abroad or bespoke.

Positioned as premium, however they lack the material integrity and craftsmanship one would expect. The company invests heavily in image, yet the product itself simply does not justify the claim.

24 dicembre 2025
Non scritta su invito
Logo di Stackers.com UK

Risposta di Stackers.com UK

Thank you for your feedback. I can see that our team did respond to you regarding your issue within 3 working days, however this was over the Christmas break so might have seemed like a longer time period.
I am sorry that the item you received was not up to standard. We will pass on your feedback to our production teams.
Best wishes, Stackers Team.

Valutata 1 stelle su 5

Refer friend doesn't work - sister now in a huff with me

I thought my sister would like these jewellery boxes and was going to buy her something but she said she'd rather choose her own things so - as I'd already signed up - I said I'd send her a 'refer a friend' discount. But despite multiple attempts then code doesn't work. She's getting either 'pending' or it just tells her she's ineligible. She tried multiple times to contact customer service & apparently they either reply asking for info she's already included or don't respond at all. So trying to do something nice for my sister has completely failed and just caused her frustration. Given how useless customer service seems to be, I definitely wouldn't buy from them directly. We're pretty put off in general tbh - not sure if they're incompetent or trying to lure people in with offers that don't exist but either way, I think we'll steer clear. I guess if you really like their stuff maybe only buy via John Lewis? Then if there's a problem at least you'll get a reply.

26 gennaio 2026
Non scritta su invito
Logo di Stackers.com UK

Risposta di Stackers.com UK

Thank you for your feedback. I am sorry to hear of your experience. Our web team are currently looking into the issue you have encountered with the refer a friend scheme. If you could please contact the team on hello@stackers.com so we can update you once this is fixed.
Best wishes, Stackers Team.

Valutata 5 stelle su 5

Fantastic customer service experience with Stackers

Anna at Stackers is a star and was quick to help resolve an issue I had noticed with a new and older order. She was reassuring and provided insight on why the issue occurred (which has now been full resolved), and didn't hesitate to help me with shipping and arrangement of a replacement. I highly recommend shopping with Stackers.

22 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Special experience

Item arrived beautifully packaged, even though I ordered it for myself it felt like a special gift. It seems good quality and looks very smart in the bedroom.

6 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Poor quality products and customer service

I have 3 issues with this company:
1. The item I received was faulty / poor quality. I ordered a handbag and when I received it I saw that the leather effect coating was peeling off.
2. I emailed customer service and it took them a week to respond despite their website claiming it would be 24 hours
3. Customer service want to charge me £4 to return an item that they failed to provide in a satisfactory condition.

Having read the other reviews I have decided to hang onto my faulty bag as I don’t want to lose £4 on top of the £68 they already scammed from me.

2 gennaio 2026
Non scritta su invito
Logo di Stackers.com UK

Risposta di Stackers.com UK

Hi Claire- Sorry to hear of your disappointment.
I can see that a team member had provided you with a free returns label to send the faulty item back and has offered a replacement to you.
To Clarify, a £4 return fee does NOT apply to faulty items, as noted on our T&Cs.
If you would still like to make use of the provided return label we will of course still be happy to replace this for you or provide a refund.

Best wishes,
Stackers Team.

Valutata 5 stelle su 5

Good space savers

I ordered these for my daughter and they arrived in good condition and promptly, She is very happy with the quality of the product.

12 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great experience yet again!

Great experience yet again! Delivery was fast and items are always great quality and worth the money! They always come presented beautifully too (tissue paper and packaging) which makes perfect for gifting.

12 gennaio 2026
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più