Just received a mat from another company advertising on Amazon. Size was much larger than size shown in their picture and won’t fit my front door step. Disappointed as delivery of wrong item slow, l... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Rubber (Nitrile) Criss-cross pattern Indoor & Outdoor Mat, 90cm x 150cm. I spent a long time online searching for a new rubber mat for my storm porch. I found most suitable mats to be out of... Leggi di più
Easy to order. Very quick with delivery. Good quality circle rug matches my runner for hallway bought last year. All in all good service from family business.
L'azienda ha risposto
Super experience with this firm. Can't believe how easy everything was from ordering to delivery plus price! I had seen the same rug for £60 dearer in a shop and just happened to google the make and t... Leggi di più
Dettagli dell'azienda
- Negozio di tappeti
- Negozio di tappeti e moquette
- Negozio di arredi e di design d'interni
- Negozio di materiali da pavimentazione
- Negozio di casalinghi
Scritti dall'azienda
SRS Rugs is a family run business based in Co Armagh, Northern Ireland. Our goal is to offer our customers a wide range of rugs and mats at great prices backed up by very high customer service. We pride ourselves in delivering these items quickly and in a professional manner. Please check out our feedback for some genuine customer comments.
Informazioni di contatto
16 Cashel Raod, BT60 2QZ, Armagh, Regno Unito
- 02837530756
- info@srsrugs.com
- srsrugs.com
4,9
Eccellente
368 recensioni
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Well Done
Great price,Delivery and Quality many thanks will recommend you
4 settembre 2023
Non scritta su invito
Best product
Best product
Excellent Customer service
Happy price happy shopping
30 agosto 2023
Non scritta su invito
Brilliant service
Quick delivery, brilliant quality and cheaper than other websites. Definitely buy again.
10 agosto 2023
Great company very quick delivery would…
Great company very quick delivery would highly recommend them beautiful hallway runners this is second one I have ordered
10 agosto 2023
Excellent service
Excellent service. Ordered on a Sunday afternoon and received Wednesday lunchtime.
2 agosto 2023
Non scritta su invito
So pleased!
The whole process from start to finish was a breeze.
I found the runners I liked which was a difficult decision as there was plenty of choice😁 ordered the required sizes and delivery was fast.
The quality of the runners was very good and I am very pleased with the end result.
19 luglio 2023
100% satisfied with my order
Great fast service. Rug is gorgeous. Even better than it looked online and superb quality.
31 luglio 2023
Non scritta su invito
Love it
Super quick delivery and looks fantastic. Super soft to walk on and the colours are vibrant.
29 luglio 2023
Non scritta su invito
Lovely cheery rugs
Lovely cheery rugs, good price, delivery prompt and good communication.
13 luglio 2023
Avoid - zero customer service
Awful service. Zero customer care. Ordered rug, but received a completely different one (as well as a despatch/ delivery note that listed the incorrect rug and not the one I actually ordered - how does that even happen?!). Advised SRS of their error - which they blamed on a ‘new employee’ - and requested they send me the correct rug, which they refused to do! Despite it being entirely their error in sending me the wrong rug, they refused to fulfil my order until I returned the incorrect rug. They said they’d had previous occasions where the wrong item had been sent out and they’d then sent the correct item, but never had the incorrect item returned. This clearly proves that this isn’t a ‘new employee’ issue but an ongoing problem for SRS. The fact that I was their customer, inconvenienced by them, they pointedly refused to correct their error until I’d taken action to rectify the issue they created. Shocking customer service. BUYER BEWARE - cowboy rug seller!
1 luglio 2023
Non scritta su invito
Risposta di SRS Rugs
A human error was made in regards to this order and we tried to rectify it as quickly as possible. We offered to get the incorrect item collected ASAP and once the item was collected and confirmed, we would send the correct item ASAP. The buyer would never have been out of money in the returning of the incorrect order.
The buyer obviously was not happy with this, therefore we collected the incorrect item and refunded the buyer straight away. Our ratings on all platforms speak for themselves when it comes to customer care and offering a service that can be trusted, and our products for 99% of the time are loved by our customers. The buyer did not take further action as they say, we resolved the issue without Etsy ever having to get involved. Regards
Great quality beautiful quick delivery…
Great quality beautiful quick delivery 2nd purchase from this shop
8 giugno 2023
Prompt delivery
Excellent quality rug, colour as per picture. Prompt delivery, well packaged and excellent value for money.
9 giugno 2023
Non scritta su invito
came across this company via google &…
came across this company via google & im glad i went with them!
quick delivery i got the rug within 3 days! quality is perfect, nice and thick and as for the price 👌 brilliant all round.
6 giugno 2023
Non scritta su invito
Very happy indeed
Ordered a large rug on 6th June and took delivery on 9th June. First class service from SRS Rugs and prompt delivery. The quality of the rug is excellent and we are more than happy with the value for money. Would have no hesitation in using them again and would highly recommend. Excellent experience. Well done.
5 giugno 2023
A great service and really lovely rugs
A great service and really lovely rugs. Excellent value and good quality.
30 maggio 2023
Good quality rug fast delivery
Ordered my product on Wednesday arrived today Friday. Packaging minimum so very little waste. Great quality of product. Delighted all around.
26 maggio 2023
Non scritta su invito
Rug is exactly the one that would suit…
Rug is exactly the one that would suit our room, right colours and right size.
24 maggio 2023
Great website and very affordable I am…
Great website and very affordable I am a returning customer.
23 maggio 2023
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