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8 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Scammed avoid at all cost , didnt even work on arrival , then wouldn't answer emails for a refund or to return product AVOID AT ALL COST
Risposta di SG4U
We're sorry the camera didn't work, Your order was refunded in full on the 14th of September
Our records show we replied to every email sent to us, each reply the same day or the next.
I got a small camera from them to put in my garage for motion detection. The camera was faulty and would record 567k files at a time all files were the same size, 567k. The files did not have video, they were corrupted files that nothing could read. When I explained all this to the company, they ignored both my emails sent to them so after a few days i contacted PayPal who then contacted them and i was asked to return the item of whitch i did, costing me £4.45 i then gave paypal the tracking ID and a photo of the tracking lable, a few days the item was delivered back to “Bargain Superstore LTD” “spygadgets4u.co.uk“ so i took a photo of the tracking details showing it had been dilivered back, but got no reply so i esculated it with paypal and paypal sided in my favor and they refunded me, so it cost me £3.99 postage to recive a fualty item then £4.45 to send it back and than all the time in doing this, i could never recummend a company that treats its customers like this.
i wish i were writing a positive review, but instead I'm having to say how bad my experience was with “Bargain Superstore LTD” “spygadgets4u.co.uk“
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Follow-up: they did indeed refund me for the camera and the return postage, which I'm grateful for. Thank you, and as a result I've decided to give 4 stars.
Risposta di SG4U
Hi Simon,
I'm sorry the camera arrived faulty — that's not the experience we want anyone to have, and I understand how frustrating the back-and-forth was.
I've looked into this. The only contact showing on our system is the PayPal dispute, so it looks like your two emails never reached our inbox — I'm checking our filters now to make sure that isn't happening to anyone else. Once we were aware, we agreed a full refund on return. The parcel arrived back with us at 1pm yesterday and the refund was issued at 11am this morning.
You shouldn't be out of pocket for a faulty product, so I've also refunded the postage you paid to send it back.
Really impressed with the devices I've bought from these guys. Honest seller, good value for money and always arrived on time and in good condition. Would recommend 👍
Scammers sent me a somthing that doesnt do wat it was ment to or even work at all cheap Chinese rubbish
Risposta di SG4U
I have thoroughly checked our records of past orders but we could not find any order associated with the name Tyler Wadman, Im not sure if this review was meant for another company and mistakenly left for us
Great customer service. Very helpful at a time when I really needed help. Thankyou
I have had many gadgets from spy gadgets and I have had no faults with them great company and great customer service support highly recommend
I had a issue that I needed advise on so I messaged spygadgets4u.co.uk for advice and they where really helpful, I placed an order with them and it arrived the next day, I messaged customer service again for some technical advice and again they where great, I would really recommend buying from this company they have really helped me out
After one month since purchase, the recordings from the camera device are now blurry. Whilst the picture quality is good, I don't believe it's the 2k advertised, the quality is especially grainy when zoomed in. I've messaged re the blurry issue, will update the rating based on their response. No contact number or webchat available, which isn't impressive.
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