SP Screens Recensioni 

43
•
TrustScore 4.5 su 5

4,5

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We are very pleased with our custom made concertina security door. From a very prompt reply to a query to arranging a quote and finally installation it was seamless trustworthy and professional. We... Leggi di più

Valutata 5 stelle su 5

I recently had SP Screens install a custom slatted privacy gate, and I couldn’t be happier with the work done by Sam Gatt. My gate wasn’t a straightforward job — it needed to be much taller and wi... Leggi di più

Valutata 2 stelle su 5

I paid the 50% deposit on 2 March 18 after being quoted a 5 week turn around time because they were busy. After 5 weeks I would call weekly to be promised a call back. That only ever happened once. Th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I can’t fault these guys, it was a really smooth experience. They answered all my questions thoroughly through the selection process. Lovely people to deal with, really genuine guys who came out to do... Leggi di più

Dettagli dell'azienda

  1. Fornitore di porte
  2. Installatore di sistemi di sicurezza
  3. Negozio di schermi
  4. Tuttofare

Scritti dall'azienda

SP Screens is an Australian security screen company specialising in the supply and installation of premium security screen doors, security screen windows, flyscreens, retractable screens, plantation shutters, blinds, and aluminium slatted fencing for residential homes & businesses. Founded in 2010, SP Screens has grown into one of Australia's leading independent security screen companies, with local branches servicing Sydney, Newcastle, the Central Coast, Hunter Valley, Canberra, Ballina/Byron, Tweed Heads, Coffs Harbour, Brisbane, Ipswich, the Gold Coast, the Sunshine Coast and surrounding regions across NSW, Queensland and the ACT. We help homeowners improve home security, ventilation, insect protection and privacy by recommending the right screening solution for each property. Our range of security screens includes stainless steel mesh security screens, perforated aluminium security screens, coastal corrosion-resistant security screens, bushfire-rated security screens, fall prevention window screens and fire and emergency escape screens. Our experienced consultants provide in-home advice to help customers choose the most suitable products based on their home's location, lifestyle, security requirements and budget. Every installation is completed by trained professionals using products from trusted Australian security screen manufacturers, including SecureView® and Xceed®. At SP Screens, we're committed to providing expert advice, quality workmanship and outstanding customer service, helping thousands of Australian homeowners protect what matters most with security screen solutions built to perform in Australian conditions.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

43 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(43)

21 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Prompt and Professional service …

We are very pleased with our custom made concertina security door.
From a very prompt reply to a query to arranging a quote and finally installation it was seamless trustworthy and professional.
We were kept up to date with the progress of our order right down to timely arrival and installation .

16 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

⭐ Detailed, expressive

I recently had SP Screens install a custom slatted privacy gate, and I couldn’t be happier with the work done by Sam Gatt. My gate wasn’t a straightforward job — it needed to be much taller and wider than standard, and nothing about the existing structure was square or plumb. Sam handled it with absolute patience and professionalism.
He took the time to carefully measure the frame first, knowing the tricky position and layout of my location. Once the frame was installed, he returned to measure everything precisely so the custom screen door could be ordered perfectly. A couple of weeks later, Sam was back to complete the installation, and the result was flawless.
Sam is a genuinely happy and relaxed person who clearly loves what he does. His work truck was organised with perfection — everything in its place — and the job reflected that same level of care. After finishing, he cleaned and washed the entire veranda to showcase the quality of his work. It’s rare to see that level of pride and attention to detail these days.
I wouldn’t hesitate to have Sam Gatt back for any future screen doors or installations. Highly recommended.

6 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

I can’t fault these guys

I can’t fault these guys, it was a really smooth experience. They answered all my questions thoroughly through the selection process. Lovely people to deal with, really genuine guys who came out to do the installation. I love my new screens.

5 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Great service and quality

Great service and quality - very efficient and friendly. Answered all my questions and were able to assist with oversized doors. Measurements, quoting and Installation was very quick!!

2 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

I couldn’t be happier with the service…

I couldn’t be happier with the service from SP Screens, especially Sam. He and the team were professional, polite, and a pleasure to deal with from start to finish. I honestly couldn’t fault them. The quality of the work and customer service were excellent. I’ll definitely be using SP Screens again and wouldn’t hesitate to recommend them to anyone looking for a reliable, professional team.

5 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

I got great advice about the design of a screen door into a set of bifolding

I got great advice about the design of fitting a single screen door into a long set of bi-folding doors. It can be moved along the whole track depending which part of the doors are open. I also got a metal security screen door for a balcony. All of it matches perfectly and looks part of the original doors. Great advice, perfect installation and tidy up, couldn’t be happier!

15 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great from start to finish

Very pleasant experience from start to finish. Trades are very friendly, competent and tidy up after themselves. They took away old screen which I was appreciative of. Would recommend to anyone needing quality screens and doors. More affordable that other crim deterrent products. Thanks

7 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

First week closer fell off as screws…

First week closer fell off as screws popped out. I was told I must have forced the door backwards???
Just over a year and the lock won’t lock. Was told my house has moved. No offer to come and look. Very poor service. A security screen that is not secure and I’m $1300 lighter. Stay away from them!
Upon reading your reply, you have put the blame back on me for the closer breaking as you say the door was closed with the prop in place. This was not the case! The installer even said the screws were too small! You probably should check all your facts first!
You did NOT offer me a call out to come and review the broken lock, your receptionist did (on the initial contact) at a cost of $250 + parts! Outrageous amount and to blame my house for moving, that’s a pretty broad statement! Stop blaming clients, you’ve got your money!

You really should listen to your clients and not try to make out that your company is the innocent one, by your very tactful but incorrect reply. Again trying to pin the blame on the customer, But I suppose it’s my fault again by installing a Crimsafe “knock off”.
Again, such a glowing report you give of your company! No blame and no responsibility!

30 giugno 2026
Non scritta su invito
Logo di SP Screens

Risposta di SP Screens

Hi Narelle,

We're genuinely sorry that you're disappointed with your experience.

As Trustpilot represents the entire SP Screens network, we'd like to clarify that this review relates to a single installation completed by our Central Coast branch.

We would also like to correct a factual inaccuracy in your review. The security door installed at your home was not a "Crimsafe knock-off". SP Screens has never sold imitation Crimsafe products. Your door was a genuine SecureView 316 Marine Grade Stainless Steel security screen, professionally installed with a triple lock by an experienced, licensed security screen installer. SecureView has been independently tested to exceed the relevant Australian Standards for security screens.

Regarding the service issues you've raised, the concerns reported after installation were assessed by our team based on the information available at the time. When the more recent lock issue was reported over a year later, it was outside the product warranty period. As with all out-of-warranty service requests, a service call is required so our technician can inspect the door, determine the cause of the issue and recommend any necessary repairs before warranty can be considered.

We appreciate that you disagree with our assessment, and it's clear we have different views about what occurred. However, our intention has never been to blame you personally. We have simply explained the advice provided by our technicians and our standard service process.

We stand behind the quality of our products, our installation standards and our after-sales service. While we're disappointed we couldn't reach an outcome that met your expectations, our Central Coast team remains willing to inspect the door should you wish to arrange a service visit.

As we've now responded to the matters raised, we won't be engaging in further public discussion, but we remain available should you wish to contact the branch directly.

Valutata 5 stelle su 5

Brilliant

We’ve used them at our current and previous rentals. Amazing product and service for the price. Literally gobsmacked by how cost effective it is, and the quality and workmanship is top notch. I’ll call use them again at my next rental and I’d recommend them to anyone. Sunshine Coast franchise is second to none!

29 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Fly screens windows

Your team are always helpful polite and friendly when I got my quote for the windows your team member was happy to fix my security screen doors that had moved and won’t lock this is my second purchase with SP Screens would definitely recommend

19 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Great to deal with

Great communication and very comprehensive measure & quote process.
Quote was very competitive!
The lead time was very short & the installation went very smoothly.
The end result has transformed the feel of the house as well as the added security benefits.

15 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Very happy with the entire process

Very happy with our purchase and the entire process. Very good communication from SP Screens. Installation went very smoothly. Installer was very professional and friendly advising us of options during the installation to ensure the final job met our expectation's. He left the worksite clean and tidy with a first class installation. The screen is of very good quality at a very reasonable cost.. I would definitely use SP Screens again.

22 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Wonderful from measure and quote

The process from measure and quote through to installation was efficient and well organised. We appreciated the regular communication and realistic timeframe provided. Tony, the installer was professional, friendly and took great care with the installation and clean up.

11 marzo 2026
Non scritta su invito

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