Shipping takes a little while, I do not like to have to pay extra fee for returns when ordering online but their shoes are awesome
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I have 6 pairs of Le Artiste shoes and sandals. I especially love the jeweled heels and velcro strap. because it's easier for me to put the shoes on and look fashionable. Additionally, the design work... Leggi di più
L'azienda ha risposto
I absolutely love Spring Step Shoes — their footwear is beautifully crafted for every season: spring, summer, fall, and winter. Every pair is incredibly comfortable and stylish. The L’Artiste collecti... Leggi di più
L'azienda ha risposto
In an age of poor customer service and subpar products, I am so glad to have come across Spring Step Shoes. I love the details, styles, and the comfort aspect. It is also refreshing that they have g... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
The ultimate in comfort and fashion. Spring Step Shoes carries a multi-generational family legacy of providing fine craftsmanship and unparalleled European comfort shoes, boots, sandals and more for both women and men. Beautifully made shoes to cover all kinds of feet. Women, Men, Orthopedic, comfortable, with a wide range of wedges, sandals, boots, and more. Enjoy comfort with every step. Free Shipping and Easy Returns.
Informazioni di contatto
West McNab Road 1001, 33069, Pompano Beach, Stati Uniti
- 1-877-444-6703
- service@springstepshoes.com
- springstepshoes.com
4,6
Eccellente
437 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
So comfortable
So comfortable! I bought the shoes in two sizes because I wasn't sure which ones to buy. My true to size 8.5 was perfect!
8 ottobre 2025
Risposta di Spring Step Shoes
Hi Eleanor,
Thank you for your 5-star review!
Your feedback is greatly appreciated, and I'm so pleased to read that your shoes are comfortable and that your true-to-size choice worked perfectly.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Best Regards,
Yve
Customer Care Team
I do love the shoes
I do love the shoes, and they were discounted, which is even better!!!
9 ottobre 2025
Risposta di Spring Step Shoes
Hi Svetlana,
Thank you for your 5 Star review!
Your feedback is greatly appreciated, and I'm so pleased to read that you love your shoes and enjoyed the discount.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Best Regards,
Yve
Customer Care Team
Customer service team is excellent.
Whenever I experience difficulty using the system,( i.e. rewards) helpful customer service team members offer assistance.
Then they go beyond to help me with figuring out how to resolve the issue.
October 23, 2025. Ms. Thompson
15 ottobre 2025
Risposta di Spring Step Shoes
Hi E. D.,
Thank you for your 5-star review!
Your feedback is greatly appreciated, and I'm so pleased to read that our team has been helpful in resolving any issues you’ve encountered with our rewards system. We’re thrilled to hear that your experience has been positive and that our team could go above and beyond for you.
If there is anything else we can assist you with, please don't hesitate to let us know.
Best Regards,
Yve
Customer Care Team
Shoes that are a Work of Art
Great selection of very unique quality shoe styles, I will break the bank if I go in there too much because I just love their shoes! So comfortable, L'Artiste is a work of art on your feet!
16 ottobre 2025
Risposta di Spring Step Shoes
Hello Sharon,
Thank you for your 5 Star review!
Your feedback is greatly appreciated, and I'm so pleased to read that you love our selection and the comfort of your L’Artiste shoes. We’re thrilled to hear they feel like a work of art on your feet!
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Best Regards,
Yve
Customer Care Team
Love these shoes
Love these shoes! the fit and comfort are exceptional
the styles are attractive and fun
16 ottobre 2025
Risposta di Spring Step Shoes
Hello Donna,
Thank you for your 5 Star review!
Your feedback is greatly appreciated, and I'm so pleased to read that you love the fit, comfort, and style of your new shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Best Regards,
Yve
Customer Care Team
Delivery took two weeks
Took 12 days from placing my order to delivery of my order. For this high quality product, the shipping process needs improvement.
15 ottobre 2025
Risposta di Spring Step Shoes
Dear Valued Customer,
Thank you for taking the time to leave a review regarding your recent experience with us.
We’re very sorry to hear that your order took longer than expected to arrive. We understand how disappointing delays can be and appreciate you taking the time to share your experience. Your comments have been noted and will be shared with our shipping team for review and improvement.
We truly value your support and are glad to know you’re pleased with the quality of your purchase.
If there is anything else we can assist you with, please don't hesitate to let us know.
Best Regards,
Yve
Customer Care Team
Beautiful. Very narrow
I purchased a beautiful pair of booties. My feet are average width and these booties are very narrow.
If you have wide feet these are not for you.
16 ottobre 2025
Risposta di Spring Step Shoes
Hi Gail,
Thank you for your 4 Star review!
Your feedback is greatly appreciated, and I'm pleased to read that you love the look of your new booties. We’re sorry to hear that the fit felt narrow and appreciate you sharing this insight as it will be helpful for both our team and other shoppers.
If there is anything else that we can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Best Regards,
Yve
Customer Care Team
Great customer service
I had an error with my order and it was quickly resolved. I spoke with a real person who was super friendly and helpful. A very pleasant surprise. I’ll be ordering from them without hesitation.
16 ottobre 2025
Risposta di Spring Step Shoes
Dear Valued Customer,
Thank you for your 5-star review!
Your feedback is greatly appreciated, and I'm so pleased to read that your order issue was quickly resolved and that you had a positive experience with our team. We look forward to serving you again!
If there is anything else that I can assist you with, please do not hesitate to reach out.
Best Regards,
Yve
Customer Care Team
Love love my shoes.....
16 ottobre 2025
Risposta di Spring Step Shoes
Hi Cindy,
Thank you for your 5 Star review!
Your feedback is greatly appreciated, and I'm so pleased to read that you love your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Best Regards,
Yve
Customer Care Team
Product wonderful as useful and…
Product wonderful as useful and delivered in timely fashion.
15 ottobre 2025
Risposta di Spring Step Shoes
Hi Rose,
Thank you for your 5 Star review!
Your feedback is greatly appreciated, and I'm so pleased to read that you found the product wonderful, useful, and delivered on time.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Best Regards,
Yve
Customer Care Team
Shoes are wonderful
Shoes are wonderful. Website easy to navigate, delivery as promised. Love the brands offered! I will be back!
16 ottobre 2025
Risposta di Spring Step Shoes
Hello Laurie,
Thank you for your 5 Star review!
Your feedback is greatly appreciated, and I'm so pleased to read that you love your shoes, found our website easy to navigate, and that delivery was as promised. We’re thrilled to hear you’ll be back!
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Best Regards,
Yve
Customer Care Team
Risposta di Spring Step Shoes
Hello Deb,
Thank you for your 5 Star review!
Your feedback is greatly appreciated, and I'm so pleased to read that you love your shoes and that delivery was easy.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Best Regards,
Yve
Customer Care Team
Risposta di Spring Step Shoes
Hello Louise,
Thank you for your 5-star review!
Your feedback is greatly appreciated, and I'm so pleased to read that you’re finding your shoes extremely comfortable.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Best Regards,
Yve
Customer Care Team
Excellent price and quality. Outstanding design
Excellent price and quality. Outstanding style.
9 ottobre 2025
Risposta di Spring Step Shoes
Thank you so much for your wonderful review!
We're thrilled to hear you’re happy with the price, quality, and style. We truly appreciate your support and hope you continue to enjoy your purchase!
Warm regards,
The Spring Step Shoes Team
L'artiste Adodora-prit shoes
My order for L'artiste Adodora-prit Plum shoes was shipped and arrived on time, as indicated on the order. These charming shoes are true to size and the quality matches what is shown in the pictures. They are lined with a very comfortable insole. The velcro strap closures make it easy to get the foot in and out of the shoes. They complement my velvet jacquard dress perfectly!
22 ottobre 2025
Risposta di Spring Step Shoes
Hi Kathleen,
Thank you for your 5 Star review!
We’re delighted to hear that your L’Artiste Adodora-Prit Plum shoes arrived on time and that you’re enjoying their comfort, quality, and style. It sounds like they make the perfect match with your velvet jacquard dress!
We truly appreciate your kind words and support. Enjoy your beautiful shoes! 💜
If there is anything else that I can assist you with, please do not hesitate to reach out.
Best Regards,
Yve
Customer Care Team
I have not received my order yet
15 ottobre 2025
Risposta di Spring Step Shoes
Hi Ireno,
Thank you for taking the time to share your feedback about your recent experience with us.
We noticed that you left a 2-star review, and we’re truly sorry that we didn’t meet your expectations. We do see that your package has since been delivered, and we hope everything arrived safely. If you ever need assistance, please don’t hesitate to call us at 1-877-444-6703 or email us at service@springstepshoes.com — we’re always happy to help.
We’d also love to hear how we could have made your experience better. Your feedback is incredibly valuable and helps us continue improving the service we provide to our customers.
Thank you again for sharing your feedback, and we hope to have the opportunity to better serve you in the future.
Best Regards,
Yve
Customer Care Team
Great shoes
Great shoes! Site description is good and easy to order and prompt shipment with notifications.
15 ottobre 2025
The shoes are great--my second pair!
The shoes are great--my second pair. Quality construction, stylish and comfort! Love the color too.
BUT the box was severely damaged & partially open. Thank goodness the shoes were not affected.
8 ottobre 2025
Risposta di Spring Step Shoes
Hi Nancy,
Thank you for your 4 Star review!
We’re thrilled to hear that you’re enjoying your second pair of Spring Step Shoes and that you love the style, comfort, and color.
We’re very sorry to hear that the box arrived damaged, and we appreciate you letting us know. We’ll share your feedback with our shipping team to help prevent this in the future.
If there is anything else that we can assist you with, please do not hesitate to reach out.
Best Regards,
Yve
Customer Care Team
I had to return what I ordered this…
I had to return what I ordered this time sorry to say as it’s my first time to do so
Customer Service made this trouble free and so appreciated how nice the person was
15 ottobre 2025
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.