Rhys has been truly amazing providing good advice throughout our managed sale. Nothing has been too much trouble! He responds quickly to all our queries & no question is a silly question. He continues... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
All round excellent experience dealing with Spring. A massive shout out to Samson Lyndon who has made the whole process seamless and stress free. He was organised, communicated clearly and has been... Leggi di più
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I had a great experience dealing with Samson Lyndon at Springmove. From start to finish, he was professional, supportive, and genuinely helpful throughout the whole process. He answered every questio... Leggi di più
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A great experience and example of how house moves should happen! We were very pleasantly surprised by the straightforward and friendly approach by Spring. We were able to go from first enquiry t... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Spring frees our clients from the uncertainty and stress of selling their home by buying their property for a fair price on a date of their choice, providing transparency and personalised guidance throughout their transaction. Spring is a house buying service, overseen by the National Association of Property Buyers and follows The Property Ombudsman’s code of conduct for house buyers.
WHY SPRING?
Scritti dall'azienda
- EMPOWERING HOME SELLERS
- Our home buying service lets you take control of your home sale and move on a timescale that suits you. Our customers are at the heart of all we do and we strive to remove the uncertainty and stress of selling on the open market for you.
- EFFORTLESS SELLING
- With Spring, there’s no viewings, no need for home improvements and no worries of your sale falling through. A dedicated Client Advisor will be with you every step of the way, allowing you to sell your home with ease, speed, and confidence.
- TRUST & TRANSPARENCY
- Spring’s extremely thorough home valuations incorporate data from multiple internal and external sources. Our experienced team has worked with thousands of homeowners, making us the UK’s largest property buyer.
Informazioni di contatto
Sunley House, Bedford Park, CR0 2AP, Bedford Park, Regno Unito
- 0208 8629 7877
- hello@springmove.com
- springmove.co.uk
4,7
Eccellente
331 recensioni
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Spring - The PX experts
We have been dealing with Spring for a while now and find they deliver an excellent service from beginning to end.
They are honest, reliable, and deliver a fair price also swift service. If you are considering selling your home quickly these are the people to contact, you will not be disappointed.
14 febbraio 2024
Non scritta su invito
Risposta di Spring
Thank you for your review. The Spring team look forward to working with you in the future.
A positive experience
My experience with Spring was very positive, with excellent communication throughout. Selling my home through Spring has allowed me to move forward with buying the property I wanted.
6 febbraio 2024
Non scritta su invito
Risposta di Spring
Dear Sharon
Thank you for your review, we are so pleased that we could help you move and wish you all the best in your new home.
The Spring Team
Everyone I spoke to were very officiant…
Everyone I spoke to were very officiant and helpful
24 gennaio 2024
Risposta di Spring
Thank you for your review, we are glad we could help.
The Spring Team
Sale of property
Easy to negotiate throughout but just took a long time to deal with all the questions
27 gennaio 2024
Non scritta su invito
Risposta di Spring
Dear Alan
Thank you for taking the time to review your experience with Spring, I am sorry there were delays in getting some of your questions resolved, we are working on ways to speed up communication within the customer journey.
All the best in your new home
The Spring Team
Very friendly professional company
A very friendly professional company who offer a fair price. Also easy to communicate with.
24 gennaio 2024
Risposta di Spring
Thank you for sharing your experience, the Spring Team wish you well in your new home
Risposta di Spring
Dear Mr Young,
Thank you for your review, we are happy we were able to assist you in your house move.
The Spring team wish you well in your new home.
Excellent Service!
Springmove have been a pleasure to work with, always top notch communication, customer service and a positive result by the end of it :) Highly recommended, and we look forward to working with you again!
Shaw's & Company
17 gennaio 2024
Non scritta su invito
Risposta di Spring
Dear Mr Shaw
Many thanks for reviewing your experience, we look forward to working with you again in the future
The Spring Team
Helpful, informative initial conversation
The initial conversation was very helpful in explaining the basics about part-exchanging properties. Also the same day I received a follow up email with an attachment giving more detail. Valerie has a friendly, professional approach.
11 gennaio 2024
Non scritta su invito
Risposta di Spring
Thank you for taking the time to review your experience with Spring. We wish you well with your house move
Kind regards
The Spring Team
Samson made it really easy and was happy…
Samson made it really easy and was happy to take my calls at any time. Great people and business.
9 novembre 2023
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Risposta di Spring
Dear Simone
Thank you for taking time to review your experience with Samson & the
Spring team. Its great to hear it was easy to do business with us
Kind regards
Liz Chambers
Head of Customer Experience
Shah Hyder made our experience with…
Shah Hyder made our experience with Spring a very positive one , making us more than satisfied with the level of service he provided.
He is very proactive and very straight talking.
We will defiantly be using Spring again for future PX deals.
14 dicembre 2023
Non scritta su invito
Risposta di Spring
Dear Deborah
I am so pleased your experience with Spring was a positive one, looking forward to working with you again in the future
Kind regards
Liz Chambers
Head of Customer Experience
Effective first contact
Clear explanation
Timing discussed
Potential % of any sale mentioned
A concise first contact
8 dicembre 2023
Non scritta su invito
Risposta di Spring
Dear John
Thank you for taking the time to review your experience with the Spring Team
If you are using them to buy your home…
If you are using them to buy your home ignore the reviews from Estate Agents and House Builders, they are irrelevant to you. Just look at what the people selling their home say.
They are no different to other webuyanyhouse companies, they get a valuation for what your house would sell for in 2-4 weeks then offer you 80% of that. If you are absolutely desperate, they could help you out, otherwise, avoid.
Further, RICS surveyor they sent didn't even offer to take his shoes off after trapesing around a muddy garden on a wet winter's day. Zero respect for the house he is valuing.
27 novembre 2023
Non scritta su invito
Risposta di Spring
Dear Mr Day
Thank you for your feedback. Using our robust pricing process, that combines our underwriting tools, valuations from an independent RICS surveyor, two estate agent’s valuations, combining both 4-6 week & 6–12-week valuations, property comparison algorithm, length of time on the open market and local market conditions we strive to deliver the best possible prices for our customers. We know a Spring Sale does not suit everyone and I am sorry on this occasion the offer didn’t work for you. We are fully transparent when explaining how an offer price has been reached and that it includes the peace of mind of a guaranteed sale, the ease, speed and convenience of the process along with the Spring price promise for additional reassurance of our fair pricing. I apologise for your experience with the surveyor, I will be providing feedback to prevent this happening again. We wish you all the best with your home sale and should you wish to discuss your offer further, please get in touch, I would be happy to assist in any way I can.
Kind regards
Liz Chambers
Head of Customer Experience
Spring used selected deliberately lowest prices
Spring used two estate agents to price our property, but only quoted the one with the much lower price. The Chartered surveyor they sent told us he was only assessing condition not value, yet Spring got a value from him, where he had not noted any of the extensive green credentials, ASHP, passive design, large floor area, air conditioning, rainwater harvesting, all in a very short visit, yet went on to refer to 4 properties that only had nearby range 6 miles in common, except for one house, 40% smaller floor area, old build, more rural and no local services, shop, pub, school etc. The one exception was a house of similar size and price as ours coming out £145,000 lower price 25% lower than the last estate agent.
6 dicembre 2023
Non scritta su invito
Risposta di Spring
Dear Mr Ferrari
Thank you for your feedback. We strive to deliver the best possible prices for our customers, and, on this occasion, we are sorry we could not meet your expectations. I have fully investigated your case and can confirm our pricing process was adhered to fully. An in-depth process that combines our underwriting tools, valuations from an independent RICS surveyor, two estate agent’s valuations, property comparison algorithm, length of time on the open market and local market conditions. We are fully transparent when explaining how an offer price has been reached and that it includes the peace of mind of a guaranteed sale, conveyancing costs, the ability to move within 7 days and our Spring price promise for additional reassurance of our fair pricing. We know a Spring sale does not suit everyone, and we are sorry that this offer didn’t work for you. We wish you all the best with your home sale and should you wish to discuss your offer further, please do get in touch, I am happy to help in anyway I can.
Kind regards
Liz Chambers
Head of Customer Experience
Contact was professional and approachable
Contact was professional, but approachable and warm. I felt understanding and help would be forthcoming.
31 ottobre 2023
Non scritta su invito
Risposta di Spring
Dear Rosemary
Thank you for taking the time to review your experience with Spring
Kind regards
The Spring team
Quick
We were very impressed by the speed of your actions to bring about an offer on our property, and also liaising with our solicitors. Whenever we wanted any information from your company about our sale it was dealt with immediately and efficiently. We have moved home 4 times before and always encountered time delays etc, so we have found this easy up to now. Fingers crossed everything proceeds.
Regards Brian.
3 novembre 2023
Non scritta su invito
Risposta di Spring
Dear Brian & Pauline
Thank you so much for taking the time to review your experience with Spring. The team are always on hand to assist, making the process as easy as they can.
Kind regards
The Spring Team
Move
Apologies - too busy to do reviews. But everyone ar Spring has been very helpful and friendly.
14 novembre 2023
Risposta di Spring
Thank you for taking the time, I am glad we could help
The Spring Team
Good company
Good company. Great communication. They make things happen!
22 novembre 2023
Non scritta su invito
Risposta di Spring
Dear Laurence
Thank you for your review, we look forward to working with you in the future
Kind regards
The Spring Team
My part exchange time. I was pleased to have a chance for a…
I was pleased to have a chance for a quick move without worrying about selling my own house during this economically challenging times.
Spring was a good solution and generally everything worked well.
However, there were stressful times not helped by my extended time away after my husband’s death.
Ultimately I am pleased to have completed the part exchange and would thank Davisons Law team for their support.
19 novembre 2023
Risposta di Spring
Dear Hikka, thank you so much for taking the time to review your experience with Spring. We wish you all the best in your new home.
Kind regards
The Spring Team
Fantastic service
Fantastic service, Shah and the Spring team were excellent.Very fast and efficient, they did everything they said they would do within the timeframes. I would highly recommend Spring if your looking to Part exchange your house.
Tim Spouge Managing Director Bellrose Homes.
15 novembre 2023
Non scritta su invito
Risposta di Spring
Dear Tim
We look forward to working with you in the future
Regards
The Spring Team
Spring Move have been helpful and efficient.
Spring Move have been quick, efficient and friendly during the process. I have referred a handful of customers over the past few weeks and will continue to do this. Shah and Hannah have been especially helpful.
8 novembre 2023
Non scritta su invito
Risposta di Spring
Dear Alysha
We really appreciate you taking the time to review your experience and look forward to working with you in the future
The Spring Team
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