Spring  Recensioni 332

TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

Rhys has been truly amazing providing good advice throughout our managed sale. Nothing has been too much trouble! He responds quickly to all our queries & no question is a silly question. He continues... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

All round excellent experience dealing with Spring. A massive shout out to Samson Lyndon who has made the whole process seamless and stress free. He was organised, communicated clearly and has been... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had a great experience dealing with Samson Lyndon at Springmove. From start to finish, he was professional, supportive, and genuinely helpful throughout the whole process. He answered every questio... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A great experience and example of how house moves should happen! We were very pleasantly surprised by the straightforward and friendly approach by Spring. We were able to go from first enquiry t... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Consulente immobiliare
  2. Investimenti immobiliari
  3. Agenzia immobiliare
  4. Perito valutatore immobiliare

Scritti dall'azienda

Spring frees our clients from the uncertainty and stress of selling their home by buying their property for a fair price on a date of their choice, providing transparency and personalised guidance throughout their transaction. Spring is a house buying service, overseen by the National Association of Property Buyers and follows The Property Ombudsman’s code of conduct for house buyers.

WHY SPRING?

Scritti dall'azienda

EMPOWERING HOME SELLERS
Our home buying service lets you take control of your home sale and move on a timescale that suits you. Our customers are at the heart of all we do and we strive to remove the uncertainty and stress of selling on the open market for you.
EFFORTLESS SELLING
With Spring, there’s no viewings, no need for home improvements and no worries of your sale falling through. A dedicated Client Advisor will be with you every step of the way, allowing you to sell your home with ease, speed, and confidence.
TRUST & TRANSPARENCY
Spring’s extremely thorough home valuations incorporate data from multiple internal and external sources. Our experienced team has worked with thousands of homeowners, making us the UK’s largest property buyer.

Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

332 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Valutata 5 stelle su 5

Loved the service

Loved the service, Valerie was super helpful in explaining the Part X process and was a delight to speak with! Thanks so much!

16 agosto 2023
Non scritta su invito
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Risposta di Spring

Dear Jade Thank you for the kind feedback, glad we could be of help. The Spring Team

Valutata 3 stelle su 5

We bought our new property from Spring…

We bought our new property from Spring and have now moved into the property. They themselves purchased the property from a vendor who wanted a quick sale. The buying process was relatively smooth however we did wait a long time for Spring's original purchase to go through before we could start our own purchasing process. I understand the company cannot inspect the homes that they purchase and sell on however it would be an idea for them to send in a cleaner for all the properties they purchase as ultimately they are the vendor that the onward seller buys from. The property we have purchased from Spring in parts has been left absolutely filthy including mouldy plates and cutlery in the dishwasher! We understand the property is sold as seen however we expected it to be relatively clean and empty

11 agosto 2023
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Risposta di Spring

Hi Emma, thank you for taking time to review your experience with Spring. We are committed to providing an excellent end to end customer experience and getting customer insight is essential. We will be looking into what changes can be made going forward. Please feel free to contact us directly if you wish to discuss this in more detail.
The Spring Team

Valutata 4 stelle su 5

Good to combine sale and purchase

They were helpful on the phone and in replying to e~mails.
Saved me a certain amount of hassle in selling my property.

3 agosto 2023
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Risposta di Spring

Thank you for taking the time to leave a review, the team at Spring are delighted we were able to assist you.

Valutata 5 stelle su 5

I was recently involved in negotiations…

I was recently involved in negotiations with Spring on a new home property purchase. I dealt with Shah Hyder during the negotiations and he provided a very efficient and professional service that resulted in a property deal on one of our new homes sites.

27 luglio 2023
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Risposta di Spring

Dear Paul, thank you for taking the time to share your experience with Spring. We look forward to working with you again in the future.

Valutata 5 stelle su 5

Thank you Shah for being so helpful to…

Thank you Shah for being so helpful to go through the process, which is new to us, and making it smooth so far. Hopefully it all goes well to completion but so far Shah has been excellent and we would recommend enquiring / using Spring.

2 agosto 2023
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Risposta di Spring

Thank you for your review of the experience you have had with Spring. We are delighted to be able to support you through this process and the onward journey to completion.
Kind regards Shah & The Spring Team

Valutata 5 stelle su 5

Shah was very helpful and quick to…

Shah was very helpful and quick to respond, service was proactive and straightforward

7 luglio 2023
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Risposta di Spring

Many thanks for the positive feedback on your experience with spring, we are always happy to help.
The spring team

Valutata 5 stelle su 5

Excellent Service from Shah

Shah has responded quickly and been excellent at getting back to me. Provided good information

20 luglio 2023
Non scritta su invito
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Risposta di Spring

Dear Jade, thank you for taking the time to review your experience with Spring.
The Spring Team

Valutata 5 stelle su 5

quick and efficient

Things started moving very quickly and efficiently.

21 giugno 2023
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Risposta di Spring

Thankyou for taking the time to leave us a review Linda, we are delighted that we could get your sale moving quickly and efficiently.

Valutata 5 stelle su 5

As always a fantastic service with us…

As always a fantastic service with us and our customers thank you Shah, Simon & Hannah making moving simple and easy

3 maggio 2023
Non scritta su invito
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Risposta di Spring

Thank you for leaving the team a review Samantha. We look forward to helping you and your customers again in the very near future. All the best!

Valutata 4 stelle su 5

A fairly short phone conversation which…

A fairly short phone conversation which I found a little difficult to understand, but it was polite and informative. I haven’t heard any more but the extra exchange seems to be going through ok.

29 marzo 2023
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Risposta di Spring

Thank you for your review Alexandra. We continually strive to provide the best possible service for our customers and are here to help if you need any further information or assistance. Please do get in touch with us directly at: hello@springmove.co.uk, or call us on 020 8629 7877, we are always happy to help and answer any questions or queries you may have during your journey with Spring. Many thanks

Valutata 5 stelle su 5

Moving house can be stressful, Spring were there when we needed them most

Everyone knows that moving house can be stressful and uncertain, the team at Spring were there for us when we thought our chain was broke. Spring provided reassurance and practical solutions to fix the chain, at a pace, with openness and transparency. Great service, great team!

16 febbraio 2023
Non scritta su invito
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Risposta di Spring

Dear The Tubb Family, thank you for taking the time to leave us a review, we are so pleased that we were able to provide you with the right solution and fix your broken chain. The whole team wish you all the very best for the future and thank you again for choosing Spring.

Valutata 5 stelle su 5

I can't recommend this company enough!

A lovely company to work with. Shah has been very helpful and is keeping me up to date throughout the whole process. I have nothing but praise for Spring.

25 febbraio 2023
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Risposta di Spring

Hi Sophie, thankyou for your email regarding the service you are receiving whilst working alongside us!

Valutata 5 stelle su 5

Very pleased with the service provided.

Valerie at Spring has given exemplary service in our prospective purchase of a McCarthy Stone apartment for my in-laws. She provided up to date information during the process and gathered additional, unexpected information for us when requested.
We have unfortunately had to pull out of the process due to unforeseen circumstances.
The only downside is the very low offer that was made on the house we were hoping to part-exchange, but it wasn't this that was the reason for our withdrawing. Also, we respect that McCarthy and Spring both need to make a profit on the arrangement; so have no ill-feeling regarding anything in that part of the arrangement.

22 febbraio 2023
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Risposta di Spring

Dear Mr Sanders, thankyou for taking the time to leave a review of your experience with Spring and the great service you received from Valerie. Although the sale didn't progress at this time, please do not hesitate to contact us in the future, if your situation changes. We wish you all the best for the future.

Valutata 5 stelle su 5

A breath of fresh air!

The service Spring provide was extremely quick and efficient. Having had a traumatic 6 months trying to sell our property on the open market and a buyer pulling out at the very last minute their part exchange package was a breath of fresh air.

17 febbraio 2023
Non scritta su invito
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Risposta di Spring

Dear Damian, thankyou for your review of your home sale with Spring, we are delighted that we were able to assist with your part exchange after your experience on the open market. The whole team wish you all the best for the future.

Valutata 5 stelle su 5

All questions answered

Shah was extremely helpful on both occasions when I spoke to him. On the second occasion he answered all of the questions that I had and made sure that I understood.

19 gennaio 2023
Non scritta su invito
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Risposta di Spring

Dear Jacqueline, thankyou for your review of Spring and the service you received from Shah!

Valutata 4 stelle su 5

Easy but expensive

Service was good, the valuation of the house seemed fair and Spring were transparent about their offer. You would need to have a good reason to accept the discount though to want to go ahead

1 dicembre 2022
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Risposta di Spring

John, thankyou for your review of the service you received from the team at Spring. Spring offers a guaranteed offer for your home and we can complete on the sale within as little as 7 days. We also will pay towards your legal fees, and allow you to remain in the property for up to 14 days post completion, to make your onwards move as stress-free as possible.

Valutata 4 stelle su 5

They helped us achieve our goal

They helped us achieve our goal. We were not rushed or pressurised. They allowed us to move with two weeks grace after completion, this allowed us to decorate and make good our new house, this has been extremely helpful. All the staff we spoke to were very helpful. We would recommend spring move.

19 gennaio 2023
Non scritta su invito
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Risposta di Spring

Dear Mr Koester, we are delighted that you found the service you received helpful. Spring strive to make the process of selling your home efficient and stress free. The whole team wish you all the best for the future.

Valutata 5 stelle su 5

Excellent!

Prompt, friendly and efficient, an excellent service for home sellers.

18 gennaio 2023
Non scritta su invito
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Risposta di Spring

Thankyou for you review Chris, we are delighted that you are happy of the service provided by the whole team at Spring!

Valutata 4 stelle su 5

I've no real complaints, jiust a few niggles.

Mostly the experience was slick and efficient but there have been occasions when I feel a little lost as I've had no feedback and i don't know what's happening. I have since writing this had a personal reply. This is all I need, actually. Assurance that Springmove are listening.

14 dicembre 2022
Non scritta su invito
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Risposta di Spring

Dear Pam, thankyou for you review. I would be very interested to understand more about your experience and where you feel communication could be improved. We are continually looking to improve our service for our customers. Please contact me direct via hello@springmove.com. Many thanks, Lauren. Head of Customer Experience.

Valutata 5 stelle su 5

SPRING MOVE TEAM,

SPRING MOVE TEAM,
I would love to show my appreciation to the Spring move team for their dedication,professionalism and the great customer service they offer to their customers. I would highly recommend them.

15 dicembre 2022
Non scritta su invito
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Risposta di Spring

Margaret, thankyou so much for your review of Spring and the service we offer. The whole team would like to wish you all the best for the future and a very Merry Christmas!

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