quality service, very very good and enthusiastic kb store, extra positive experience! they have in stock otherwise impossible to buy things. they had nice!nano in stock! the Aurora split ergo choc key... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Erg fijn toetsenbord. (Aurora Sofle, PCB kit). Duidelijk ontworpen met oog voor detail, aan heel veel dingen is gewoon gedacht waardoor je veel opties hebt, en er worden voor de "als het valt is h... Leggi di più
splitkb is a company that sells nice products but, in contrast to many other companies, for them this explicitly includes customer support: - their online configurator explains why components are... Leggi di più
Great Ambient/Nocturnal switches, I was expecting something better than the red 50g switches that I ordered with my new ZSA Voyager, but I was completely blown away with how they feel and sound - they... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At splitkb.com, we sell custom-designed, high quality kits and parts to make your own ergonomic mechanical keyboard.
Informazioni di contatto
Stelling 8C, 7773ND, Hardenberg, Paesi Bassi
- support@splitkb.com
- splitkb.com
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Infinite passionate service
I cannot praise enough a shop that is executed with that passion. From the constant improvement of the website for a better experience, to the way users feedback is listened to, to the communication and last but definitely not least, the awesome documentation and guides on how to build and troubleshoot the products! 🙌
Best in class
This is my second purchase, would highly recommend them. Great products and great service.
Great customer support
Great customer support, amazing documentation.
Great customer service
Shipment got delayed, but the customer service more than made up for it (item got refunded and I got complementary switches to try out).
The interface for Selecting the parts…
The interface for Selecting the parts was a blessing .
Build instruction were on point and clear , with a lot of pictures .
Arrived on time .
Es hat alles wunderbar geklappt
Es hat alles wunderbar geklappt. Schneller Versand und ein freundlicher Service. Besser gehts nicht.
zero issues!
A broad selection of high-quality products, low bar of entry and friendly support
Outstanding, thought-out products, ranging from pre-built ergonomic mechanical keyboards over kits one can solder together according to the precise and easy-to-follow guides, all the way to just individual parts one can use in one's own keyboard designs - something for everyone.
Quality, shipping and support leave nothing to be desired.
Extremely helpful, approachable and friendly owners and discord community to go along with it.
splitkb gave me an amazing, low-bar entry into the hobby, and I've been digging deep since
great products and services; tenting puck QC concerns
edit:
Updated rating to 5 stars after splitkb response (and after considering my overall great experience with their stuff)
---
I ordered 2 tenting pucks. One of them was perfect and easy to install, however I believe the other one to be defective: the screw holes for the tiny holes were extremely tight (I could screw them about 10% of the way in with a screwdriver).
I was not ready to give up, so then I switched to a pocket knife blade (to get more leverage) and brute force. I managed to screw in 2 neighbouring screws that way over a 1 hour period. The third screw broke halfway in, so I tried to solder it to the board through the hole (mixed results there). At this point the puck was secured to the board (though a bit saggy, but I'm ok with that).
I have not made pictures of the puck, sorry. I inspected the holes and the threads were very clearly visible. I could not identify any visual defects. The other puck was already installed at this point, so I did not compare the two. The screws looked identical to the spare screw from the first puck.
I have no other complaints (packaging was fine; shipping had some hiccups but I blame fedex for that)

Risposta di splitkb.com
Boutique keyboards, excellent experience.
Care and thought seems to go into everything they do. Clear product information, documentation, responsive email/Discord support, and many small details that express their desire for you to get *exactly* the thing that you want.
lovely website, also fast delivery and with a little treat in the box <3
When I need keyboard parts I check SplitKB first. Mooie bedrijfje uit Nederlandse bodem.
Great experience
Great experience. Timely delivery. Had some issues with my country sending an additional invoice for VAT I had already paid. Splitkb handled the issue in a satisfactory manner.
Great products and fast delivery.
Fast delivery, proper descriptions and a generally good selection of parts.
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