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2,3
16 recensioni
Ha risposto al 25% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The site itself is great. It has all the games and providers you can imagine. Withdrawals take around 2-3 days which is fine as well. However it happened 8 times now that my deposit took longer than 2 hours to appear on my account. Today my deposit took about 8 hours and it still is not on my account.
This has been a hard lesson for me to first vet reviews on sites like trustpilot because when I look at the previous reviews of this company, turns out there scam the whole time I don't understand how companies like this are able to operate scamming people because they completely don't pay out winnings.DO NOT TRUST SPINIGHT. They are part of the Liernin Enterprises group and they are scammers. I won and tried to withdraw €41. They waited 4 days, then sent me an email saying they sent it to a wallet address I have NEVER seen in my life. Now they are hiding my history on the website so I can't prove what I typed. They are gaslighting me and refusing to fix their mistake. Alfredo and the live the support team are unprofessional. Avoid this site if you want to actually see your money. Taking steps to try and recover my account and hold the casino account able and they are just randomly repeating the same responses.
This was an absolutely amazing place-lots of games,fun expierience...
Until recently-dont know much how casino games work,but You can see it with Your own eyes,how something is wrong! The games are lagging,You can clearly see,how for example free spins start lagging and the game is controled!
Unfortunately-I dont recomend this place and will delete my account.
I had a very frustrating experience today that I want to share.
I had €2,000 in my account, and because of a small €30 bonus, €1,600 was suddenly deducted from my balance. Later around 11 PM, I played again and converted some coins into €10 of real money, eventually winning up to €200. But as soon as I reached €200, my balance was suddenly reduced again to just €60 without any clear reason.
I contacted customer support, but they were completely unhelpful and did nothing to resolve the issue or return my money.
If you don’t want to get upset and lose your winnings unfairly, I strongly recommend avoiding Spinight casino. This was a very bad experience, and it will definitely leave a negative impression.
Presento una queja formal contra Spinight Casino por la falta de pago de mi retiro por un monto de CLP 40.000.000.
Mi solicitud de retiro ha estado pendiente durante más de 60 días sin ninguna explicación válida. No he aceptado ningún bono y he cumplido con todos los términos y condiciones aplicables. Mi cuenta permanece activa y no se ha proporcionado ninguna razón justificada.
Mi nombre es Graciela Destefani Gallardo soy de chile
Les adjunto evidencia y ademas quiero decir que estan jugando con mis sentimientos y conlos de mi familia yo jugue de manera honesta y ellos no me quieren pagar me bloquean los chat no responden mis correos y cuando lo hacen es siempre lo mismo les.he mandado mil papeles ya no se que hacer necesito de su ayuda.
Estare atenta a su correo. Saludos cordiales.
Y actualizando mi caso el día domingo creo ingresé y tenía 300 mil pesos y como no podía preguntar por correo electrónico y menos por el chat por qué me tenían bloqueada y a su vez mis retiros y opte por activar mis bonos jugar y jugar y perdí todo mando un correo y hablo al WhatsApp estaba todo liberado ahora sí podía preguntar que raro no y les conté y me dijo el asistente ahh yo no sé nada y por correo me dicen usted movió el dinero y es obvio si quería recuperar mi plata y no me contestó más nada. Ellos jugaron conmigo y mi hijo que tiene autismo hasta el certificado les envié y nadie me ayudó mandé correo electrónico a miles de personas y nada. Les pido que me paguen no sean estafadores con sus jugadores no les puedo dejar mi contacto , pero mi nombre es Graciela y así consultan mi situación con su casino electrónico por si acaso y me quieren pagar y sean leales a sus políticas del casino espere más de 60 días y ahí sale 3 días hábiles para recuperar el dinero y todo lo contrario me bloquearon y nadie respondió mis mensajes.
Gracias.
Hello, I registered on this site on July 2025. Everything was ok, deposits and withdraws they worked good. But a month ago they did not allow all bets for more than 1 Euro. So I did not enjoy betting for one Euro. So I want withdraw 290 EUR, I have an email with request. But so far I don´t have money and I cant login to my account. I think, rest of my balance, this is approx. 200 Eur +290 Eur Withdraw from start of January. Withdraw to 290 Eur was requested 4 th January 2026 and rest of balance I cant check, because when I want login to my account, they wrote me your account is under review. If they pay me rest of the balance, I will edit this review.
EDIT 05.02.2026 - Today they pay rest of my balance. Communication with support was quick and fair. But my account is still under review, so I change my experience to 4 stars.
Risposta di SpiNight
Update:
Thank you for providing your details. This has been escalated internally, and we are currently reviewing the matter. Once there is an update, we will post it here.
Hi Marek,
Thank you for taking the time to share your experience.
We have already requested your account details so we can properly review the situation and look into this matter in full. Once we receive the requested information, our team will be able to investigate the account review status, the withdrawal request, and the remaining balance, and work toward resolving this for you as quickly as possible.
We appreciate your patience and cooperation and will do our best to get this clarified and sorted for you.
Kind regards,
SpiNight Team
Das Casino ganz ehrlich hat man keine Gewinnchancen habe nur reingehauen und wenn mal ein kleiner Gewinn war haben sie die auch schnell wieder eingeholt.ganz ehrlich man muss was anders finden was spaß macht, und müssen aufhören solch casinos egal welches sind große Machenschaften die ziehen uns so schnell di Kohle aus der Tasche und wir. Sind so dumm das wir eea nicht merken wollen traurig aber war. Das ist in mein lebensgesetzt ganz einfach der höchste und krasses Betrug und Raub was die hier mit die Menschheit abziehen... können und das Gesetzt schaut zuuuuu genug ist genug ich sage mal dazu das Feuer wird brennen.
Mfg ganz Google das ganze (ss) Dreck verzeuvhsvhte Netz soll verrecken und mal di richtigen am hebel lassen...
Mfg Game Over
Risposta di SpiNight
Hi Daniel,
We’re sorry to hear that you’ve had a negative experience. We take all feedback seriously and are continually working to improve the gaming experience for our customers.
We understand that frustration can arise when the game doesn’t go as expected. Please note that all games in our casino are based on fair and transparent principles. If you have concerns about your account or gameplay, we encourage you to contact us so we can thoroughly investigate the case and assist you further.
Thank you for your feedback, and we hope you have a better experience in the future.
Kind regards,
SpiNight Team
Ein schön aufgebautes Casino, mit guten Spielen. Leider dauert die Auszahlung etwas lange, mal sehen ob ich meinen Gewinn überhaupt bekomme.
Ich bin mir unsicher wie ich das Casino Bewerten Soll
Ich habe 13.100EUR echtgeld auf mein konto
Ich habe keine Ahnung ob ich jemals mein Geld bekommen werde
Ich bitte um Unterstützung
Ich würde gerne über das Casino was Gutes Schreiben und 5 Sternen bewerten
Ich bitte um ihre Mithilfe
Risposta di SpiNight
Hi Cihan,
I would love to give you support and to make sure your withdrawal goes through smoothly. We have requested your email to make sure we can identify you and process your withdrawals quickly.
Looking forward to hearing back from you
Very bad casino don't believe this the positive reviews they are fake
THEY ARE BIG SCAMMERS,,,, STAY AWAY!! Don't pay out and have so many excuses!
This casino is a scam if you take a bonus for example $100 and then clear the 40x wager you will only be credited between 1-5x the bonus amount after clearing the wager. I had a bonus of $90 with a 40x wager i proceeded to turn that $90 into $2000 after clearing the wager and then the money taken off me and given $400 it is an absolute scam stay away from this casino at all cost.
Does not pay winnings or then it has like 100000 week processin time. Long custom support waitline, can't even close your account.
HUGE SCAM STAY AWAY!
A LIRE avant de vous inscrire sur ce casino !!
Je m’inscris et ont M offre 20euros sous forme de wadger ( jusque là aucun problème) casino a l air nickel , je fini mon wadger et passe en argent réel .. ( je suis à plus de 200e..) puis je joue au jeux live Deal no deal .. j’accepte une offre du banquier ( 113euros ) puis là c’est le drame… l’offre est acceptée MAIS NON CRÉDITÉ SUR MON COMPTE !!! Et ÇA 2fois de suite !!! J’avertis de suite le service client, il me dise avait vous fais une capture d’écran ? (Qui fait des captures d’écran de suite ?) bien sur mon historique de jeux impossible de voir les jeux en live ..ect … je peux m’assoir bien sûr sur l’argent… UN BON CONSEIL NE JOUEZ PAS À CE CASINO !!!
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