Always disappointing to use this company. They have ok products but regularly badly packed (leaking or torn). ALWAYS something missing, out of stock or wrong item in the order. The main problem is the... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Spicee upp provides,to you door ,everything your mum used to send you to the market/shop for . Nostalgic delivery of great products, for fair prices in this "price hike" climate to create dishes th... Leggi di più
I have been shopping with Spiceupp since 2021. Spiceupp brings the taste of home to my door step and Adrianna is lovely. She is always going out of her way to tailor service delivery to suit my need... Leggi di più
You have to chase your refunds with this company and even then, you may not get it or you'll get a voucher. Their customer service is always polite but they'll promise you one thing (your refund) an... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
The Uk's Leading Online Ethnic Supermarket. We are revolutionising the grocery industry with a driven purpose of a convenient and swift shopping experience that is powered by a customer-first mindset at the core of our business.
Informazioni di contatto
8 High Street, Loughborough, LE112PY, Loughborough, Regno Unito
- 01509769940
- info@spiceeupp.co.uk
- spiceeupp.co.uk
2,9
Nella media
181 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Sadly won’t shop with them again
Sadly won’t shop with them again- poor after care service following a delayed delivery and food arriving rotten/inedible. No offer to refund payment which was poor customer service. Will return to other vendors in London
19 agosto 2022
Risposta di Spiceeupp
Apologies for the delayed response, we are sorry to hear that your delivery did not meet the high standards which we pride ourselves upon here at Spicee Upp. If we have not already reached out to you, please contact us through one of our social media channels or via email/phone in order to resolve this issue. We hope you shop with us again in the near future and assure you that only the freshest and highest quality stock will be delivered! - Spicee Upp family.
Risposta di Spiceeupp
We are pleased to hear that your delivery arrived quickly and hope that you choose to shop with us again.
Delivered on time and fresh
13 agosto 2022
Risposta di Spiceeupp
Thank you! We hope you enjoyed your order.
Great produce and on-time delivery
Great produce and on-time delivery. I appreciate it.
Rockson Wilson
11 agosto 2022
Risposta di Spiceeupp
Thank you for your support, we hope you order again soon!
They didn't disappoint with next day…
They didn't disappoint with next day delivery and everything was fresh. I will definitely be ordering more from them
11 agosto 2022
Risposta di Spiceeupp
Thank you, we look forward to preparing your next delivery!
Great customer service!!
8 agosto 2022
Risposta di Spiceeupp
Thank you. We look forward to your next order!
Risposta di Spiceeupp
Apologies for the delayed response, we are sorry to hear that your delivery did not meet the high standards upon which we pride ourselves here at Spicee Upp. If we are yet to reach out to you, please contact us through one of our social media channels or via email/phone. We hope that this issue can be resolved and we would be happy to send out a replacement oha with your next order! - Spicee Upp family.
I made a complaint and I didn't get…
I made a complaint and I didn't get feedback. The vegetables l got wasn't fresh as advertised, it was rotten and stick. However other things where great.
14 luglio 2022
Risposta di Spiceeupp
We are sorry for the delayed response. If we are yet to sort this, please do not hesitate to reach out to us again via email/phone or through our social media channels in order to ensure this issue is resolved! - Spicee Upp family.
They missed an item from what I ordered…
They missed an item from what I ordered with no explanation whatsoever informing me about this. Emailed and sent messages twice still not heard anything from them.
11 luglio 2022
Risposta di Spiceeupp
Apologies for the delayed response, we are sorry to hear that your delivery did not meet the high standards which we pride ourselves upon here at Spicee Upp. If we have not already reached out to you, please contact us again through one of our social media channels or via email/phone and we will ensure that we resolve this issue. - Spicee Upp family.
Great customer service and packaging
5 luglio 2022
Risposta di Spiceeupp
Thank you for your feedback and we hope you choose to shop with us again soon!
Dissatisfied customer
I received meats that were foul smelling with some already turning dark. I called immediately to notify the team and they sounded very reassuring but when I emailed the details and pictures over, they basically said they couldn’t see what was wrong and because they can’t smell it, there’s nothing more to be done. I lost out on money with no products to show for it.
I would not recommend!!!
27 giugno 2022
Risposta di Spiceeupp
Apologies for the delayed response, we are very sorry to hear that your delivery did not meet the high standards which we pride ourselves upon here at Spicee Upp. Please do not hesitate to contact us again through one of our social media channels or via email/phone in order to resolve this issue. We hope you shop with us again and assure you that all of our products delivered will be fresh and of the highest quality. - Spicee Upp family.
1 million stars
1 million stars
Brilliant and efficient and eco-friendly packaging with on time delivery.
Food Tastes great!
Wow, this food is amazingly delicious !
Will reorder again and tell all my friends
18 giugno 2022
Risposta di Spiceeupp
Thank you! We are delighted to hear that you enjoyed your food and we look forward to providing you and your friends with future deliveries! - Spicee Upp family.
Great Service
I am very pleased with the customer service I received here and the high level of response. It’s a brilliant place to shop if you want to shop with ease.
Thank you team Spiceeupp!
15 giugno 2022
Risposta di Spiceeupp
Thank you for your feedback, we hope you choose to shop with us again! - Spicee Upp family.
Great service ,great customer service
Great service ,great customer service, fast delivery
12 giugno 2022
Non scritta su invito
Risposta di Spiceeupp
Thank you!
Service Quality
I am happy from the service received from Spicee UPP. I will aim just to request if everyone can choose the time when they can receive the delivery. People are busy and sometimes certains hours does not allow to some customers to be at home. But in term of service quality I am not complaining.
10 giugno 2022
Risposta di Spiceeupp
Hi Lea,
Thank you for your review.
We have noted your suggestion and this is something we're working on to make shopping more convenient for our customers. We're happy to hear you're satisfied with our service.
Risposta di Spiceeupp
Thank you Ayeeshah, we hope you choose to shop with us again in the future.
Easy to shop and fast delivery
6 giugno 2022
Risposta di Spiceeupp
Thank you we are glad that you were happy with your order!
Well organised
Well organised, speedy and good customer service.
Good qaulity items, and always well packaged.
However, the amount and size of food stuff are getting notably smaller... ensuring that they are slowly becoming quite expensive.
31 maggio 2022
Risposta di Spiceeupp
Thank you for your honest feedback. We assure you that all of our food is of the highest quality and that we have made no changes to the quantity of our products being sent out. We will however make a note of this and ensure that this does not happen again! - Spicee Upp family.
Fresh Produce, Everytime
Fresh Produce, Everytime.
I have ordered a few times from spiceeupp and everytime the food items arrive in better condition than most of the local shops I have around me. Delivery is also usually very timely which is great.
21 maggio 2022
Non scritta su invito
The website is easy to use and all…
The website is easy to use and all items are packed carefully. I have been using this website for a year and I have not had any issues with my orders.
14 maggio 2022
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