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Valutata 5 stelle su 5

No batteries, simple and flexible racing track for toy cars. You can move around the house or use in the garden if the weather allows. Good communication with company who gave advice to assist set up.... Leggi di più

Valutata 5 stelle su 5

I had a slight problem with a track but Speed Track very efficiently and happily replaced the track, which was despatched the same day. A very friendly helpful team. Better still that a small UK compa... Leggi di più

Valutata 5 stelle su 5

Little ones favourite Xmas present, what a great idea, he uses his imagination to create tracks for all of his hot wheels cars and has also found golf balls work well too 😬. So much more exciting tha... Leggi di più

Valutata 1 stelle su 5

The sales material showed loop the loop capability - I have not yet been able to master a loop the loop for my children - with several adults input. The track is really only good for smooth inclined r... Leggi di più

Dettagli dell'azienda

  1. Produttore di giochi e giocattoli
  2. anche in
  3. Negozio di giocattoli
  4. Negozio di giocattoli per l'infanzia
  5. Produttore di giocattoli

Scritti dall'azienda

Speed Track is the two lane toy car race track. Super simple - just use the toy cars you have at home, attach the Speed Track to a window or door, roll it out and away you go. Gravity powered, no batteries or expensive extras needed. Creatively use what you have around the house to make bumps, jumps, tunnels and loops! Use indoors or outdoors and take it with you - play dates, grandparents houses, holidays etc. Speed Track is designed and manufactured on the sunny South Coast near Chichester, UK.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

158 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 75% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(158)

11 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

A must-have for car loving families!

The speed track is fantastic! We have had hours of fun playing with it in all different places and making all different ramps for the cars to race over. Definitely a must-have for any car loving families like ours!

5 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Fantastic idea!

Not only a fantastic idea, but also fantastic business, very customer focused and responsive. I bought the track for my 3 year old, he has so many cars and really wanted a ramp. Although we tried to design a few, I was so chuffed to come across speed track online. You can do all sorts with the track, lots of loops, races and bends. My little boy loves it, and so do I tbh.

18 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Brilliant after sales service

The after sales service I've received from Speed Track can't be faulted. The inner end of the track snapped off after about a month. Possible due to it becoming brittle when it was cold. Once I'd reported the damage to Speed Track they sent a replacement straight away. They replied to my message the same day I'd contacted them even though it was a weekend. Brilliant service. Thank you

13 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Helpful and Prompt resolving an issue

Lauren was extremely helpful and prompt resolving a small issue with my purchase. Really impressed with the service and would highly recommend this business! The track has been extremely popular in our house with both children and adults!

16 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Outstanding customer service.

We received a speed track for our son’s birthday on Saturday. When unravelling it split. I contacted Lauren at Speed track, not expecting a reply on a Sunday evening, but I am super surprised and impressed that Lauren had arranged a replacement. She also gave us tips to ensure the track doesn’t split again. I am super grateful, thanks so much Lauren!

14 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Fantastic, Fun Toy and Amazing Customer Service

My boys (ages 2 and 7) have had hours of fun with their Speed Track that they received for Christmas, I would say out of everything they opened on the day, this has been the most played with and the most enjoyed toy. They love that they can use all their cars from big to tiny, especially my 2 year old on it (which you can’t do with other leading brand tracks) and they love that they can add their own twists, turns and bridges using their other toys to it which encourages their imagination. But most importantly they love that they can finally race each other and testing out who has the fastest car. We are really forward to taking it on holiday with us at Easter for a play on the beach, as my boys love creating tunnels in the sand, so adding a track to this will make beach life even more fun for them 😍

We did have a little issue with the end of the track that is coiled up the most breaking off, but a quick message over to customer service solved the issue and a replacement was immediately despatched with tips on how to warm it up and make it more pliable in the future. Such amazing service and I can’t thank you for dealing with the matter so promptly!

13 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

great product!

I’ve been looking at speed track for a while and loved the versatility of what car size you and get down the track. I purchased for Xmas for my children and it’s been played with every day since! It keeps them entertained for ours as they race cars around. We also used it outside which was brilliant fun. Really great product!

19 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Amazing customer service, brilliant track!

My son received a Speed Track as a Christmas present. Unfortunately on the second use, I noticed a piece had broken off on the divider between the two lanes. I sent an email and received a reply the very same day, even though it was a Sunday. Completely unexpected but very much appreciated to have such a quick response.

The issue was resolved very quickly and a replacement track was received the day after it was shipped, which was just fantastic.

The track itself is brilliant, keeps my son entertained for ages as he makes sure every car he owns gets to have a go on the track. I love the fact it comes with a storage bag so we can roll it up and hang it on the playroom door when not in use.

Overall, very happy with the track and the excellent customer service.

31 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

perfwct!

firstly the track is great. they ve been playing since. we got a recommendation from our neighbour. secondly the customer service is great. no hassle at all

24 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Wow!

Wow! What a fantastic product. Our sons favourite Christmas present. He spends so much time playing with this independently and with us, it is so much fun and we all love it. We unfortunately noticed a crack at the end of the track, I emailed and got a response almost straight away saying they will send a replacement and tips on how to prevent this happening in the future. Amazing customer service. Our boy is excited to receive his new track. Thank you again

11 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

A firm favourite new toy!

Our 3 year old son received a Speed Track for Christmas and it’s quickly become a firm favourite, and every morning he asks for it to be out. Such a simple but effective design, which allows for hours of fun.

We unfortunately experienced a few splits in our track but customer service were quick to resolve the issue as well as provide useful advice on how to keep our new track in the best condition!

11 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

I brought this race track for my son…

I brought this race track for my son and he absolutely loves it! There was a small split in it after a few weeks so I contacted customer service who very kindly sent out a new one which I was very grateful for and was given some advice on the product and some great tips to ensure when it was being unravelled any splitting wouldn’t happen again.

It’s a fantastic product no little pieces that can be lost and rolls up for convenience and is taken with us on days out!

Also am very happy with how my small issue was dealt with, a lovely family run business.

11 gennaio 2024
Non scritta su invito
Valutata 4 stelle su 5

Great customer service

Great customer service, we had also had an issue with the track breaking after only 3 days but it was quickly replaced. I see the cracking appears to be a recurring issue from other reviews so I hope the replacement lasts. Boys love the track and have lots of fun playing with it!

5 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Great customer service and great product

Great customer service. Very speedy delivery. Had to get a replacement for a broken track and it was very quickly rectified. This product is great and amongst the many Christmas gifts, is my sons’ favourite (he is 3, but also loved by his older cousins up to 12).

5 gennaio 2024
Non scritta su invito

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