The entire experience was absolutely amazing from meeting the team at the booth to bringing home a lightsaber for my brother The crew were so amazingly helpful in both pointing out details and... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
This was the worst experience that I've ever had making an online purchase. I never received my order, and despite nineteen emails to the company, the situation was never rectified. I requested a refu... Leggi di più
L'azienda ha risposto
Customer service were direct and helpful but most importantly our lightsabers were high quality and well-constructed. Even though we got the less expensive options they are miles better than the offic... Leggi di più
The team has reached out to me directly to ensure my order was processed properly. I actually spoke to a human. And they have provided replacement parts when anything didn't work fully as expected.
Dettagli dell'azienda
Scritti dall'azienda
The best lightsabers in the Galaxy! When I got my first saber I thought it was just way too cool to be kept for myself and wanted to see how I could share it with others. Thus, Saber X is born. A Canadian based business making their way through the universe one Star Wars experience at a time. I truly hope you love our sabers as much as we do, we certainly love sharing them with you!
Informazioni di contatto
4710 Rue St. Ambroise Suite 301, H4C 2C7, Montreal, Canada
- 1-877-346-9936
- info@saberx.ca
- saberx.ca
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 31% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
The lightsaber is great
The lightsaber is great, looks great, feels great, and is made from solid materials. Purchase through the website was easy, and shipping was fast.

Risposta di Saberx
Buying lightsaber.
I like your store website is easy to use.\nI like most of your prices
Only thing I did not like is when I had it mailed to my place. They did not leave at my door I had to go pick it up at the Post Office.
The team has reached out to me directly…
The team has reached out to me directly to ensure my order was processed properly. I actually spoke to a human. And they have provided replacement parts when anything didn't work fully as expected.
This was the worst experience that I've…
This was the worst experience that I've ever had making an online purchase. I never received my order, and despite nineteen emails to the company, the situation was never rectified. I requested a refund and received no response. I have had no choice but to request a chargeback from my credit card company. I do not recommend you order from Saber X

Risposta di Saberx
No instruction manual to put them…
No instruction manual to put them together was provided, only one of the two sabers works the way it is supposed to. The other turns on and makes sounds but doesn't light up. If you’re a shorter adult this length blade is perfect. The one I bought at Winnipeg Comic Con was much too long for my height. This one was perfect for my height. The case is great though.

Risposta di Saberx
Excellent Product
Mystery box was well worth the price. 3 good sabres each unique and well put together. Delivery was timely and exceeded expectations.

Risposta di Saberx
Holy shit leave me alone I've been…
Holy shit leave me alone I've been getting emails to review for 2 months and I keep blocking yall stop
I love the saber!
I love the saber! I only wish it was a little brighter for the money I paid, but I'm still in love with it! I especially love the hilt design! I can't wait to find someone to duel with!!
You will not be disappointed
Ordered my very first lightsaber and I chose Saber X. I picked a Count Dooku proffie. I must admit when I saw the product was being shipped from China I got worried about quality. Thankfully I could not have been more wrong. This lightsaber is absolutely incredible and very well made. The packaging is top tier and the included case has allowed me to bring it everywhere to nerd out my friends. I can’t wait to order more. The only obstacle for me is my low income but there are very affordable payment options available. I’m thinking the double bladed Satele Shan saber next. Even though Im 34 now I feel like that 10 year old kid who used to swing sticks around in the back yard making saber noises. Thank you Saber X. Now it’s time to learn all the forms. Starting with Form 2 Makashi!
Le sabre-mystère avait vraiment super!
Saber is great, successful delivery was only due to luck - twice!
I ordered my first saber and then ordered a shorter blade. The saber and blade are great. The shipping of my order, not so great. Both times it was only by luck that I received my order. Even though I had input my full and complete address, Saber X failed to fill out my address correctly for shipping. Canada Post said had I not confirmed it was my order, they would have returned it to sender. I did write to them about this. The rep was great, but I have no idea if they have solved this very important issue. If I knew they did I would order again. Twice they failed to ensure the address was correct. I input address as I would with any other order. If you have a unit number, it may or may not get to you because their shipping system removes or omits unit numbers from their labels. Not sure why it does that, but if you have a unit number, may the force be with you and you actually get your order.
Other than that, quality of saber hilt and blade are good. Sounds and colors are good. My saber feels weighty and the shorter blade is much easier to use than the full length one that is 92 cm. Definitely pick the shorter blade if you are a smaller human.
Interaction with customer service is great.
If you don't have a unit number, definitely order from saber x.
If you do have a unit number, I hope they have fixed the issue. That is the biggest problem I have had is the delivery. I got lucky twice by actually being home when they were trying to figure out which unit it was supposed to go to.
The first time I ordered it took a bit of time to get here. The second time, it was super quick.
Sabres pour mon neveu
J'ai acheté deux sabres pour mon neveu, qui est venu passer ses vacances au Canada. Les sabres sont de très bonne qualité et il les adore. Nous sommes vraiment satisfaits du produit.
Le seul point négatif concerne le délai de livraison. Celui-ci n'a malheureusement pas été respecté. La livraison était annoncée en 9 jours maximum, mais nous avons finalement attendu 14 jours. De plus, nous n'avons reçu pratiquement aucun suivi de la commande pendant cette période. Ce n'est qu'après avoir contacté le service à la clientèle, à quelques jours de la livraison, que nous avons commencé à recevoir des mises à jour.
Cette situation a été particulièrement stressante, car mon neveu devait reprendre l'avion pour rentrer chez lui et nous craignions de ne pas recevoir les sabres avant son départ. Heureusement, ils sont arrivés à la toute dernière minute, juste à temps.
Malgré cette expérience de livraison décevante, la qualité des sabres est excellente. Si les délais annoncés étaient mieux respectés et le suivi de commande plus transparent, l'expérience serait parfaite.
Nice saber for a good Price
Nice saber for a good Price, Nice feeling in hand, feel real and ready to endure strong sparing. The package was realy nice it felt like Christmas. Thx for those Nice sabers.
Great and nice support
Great and nice support. Helped me alot understanding shipment process.
Awful Quality Control/Customer Service
Bought multiple sabers. The most expensive one did not come with all of the parts and is malfunctioning. Customer has been dodging me for days.
I wanted to leave a better review but I paid them a lot of money and to have bad customer service like this along with poor quality control it just too much.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







