Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Muhammed was thorough, professional and friendly. His attention to detail was outstanding. His customer service skills re. follow up, payment and price was excellent I highly recommend him.

L'azienda ha risposto

Valutata 5 stelle su 5

100% happy. This is the best eye care service I've ever received and I've been wearing corrective lenses my whole life. Mohammed is very professional, confident and polite. He always phones... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great eye test and glasses! Mohammed was friendly, efficient and informative! He walked me through everything we did during the eye test and what was purpose of it. And he was so prepared and th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From the first phone to the delivery of the glasses an exceptional service Very professional and extremely friendly and polite. Mohammed certainly puts you at ease the whole process of the eye test a... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Ottico
  2. Optometrista

Scritti dall'azienda

Expert eye care — brought to your home. At Specs Oncall, we make it easy to look after your vision without the stress of travelling to the high street. Our fully qualified opticians provide both NHS-funded and private home eye tests, offering friendly, personalised eyecare tailored to your needs. Once your eye test is complete, we help you choose from a wide range of stylish, affordable glasses — with clear pricing and no sales pressure. We help you find the right pair, not just any pair. Every pair of glasses comes with one year of home-visit aftercare, so you’re never left on your own if something doesn’t feel right. No travel. No stress. Just better vision — from a local team that truly cares.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

28 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent thoroughout.

Muhammed was thorough, professional and friendly. His attention to detail was outstanding. His customer service skills re. follow up, payment and price was excellent
I highly recommend him.

1 maggio 2026
Non scritta su invito
Logo di Specs Oncall

Risposta di Specs Oncall

Thank you so much for your kind feedback.
I'm very glad we were able to make such a positive impression. It’s great to know everything—from service to follow-up—felt smooth and clear. We truly appreciate your recommendation and are always here if you need anything.

Valutata 5 stelle su 5

Can't recommend enough!

Great eye test and glasses! Mohammed was friendly, efficient and informative! He walked me through everything we did during the eye test and what was purpose of it.

And he was so prepared and thorough! Even after getting my glasses hand delivered by Mohammed, he took the time to make sure they fit perfectly and had all the tools on hand needed to adjust them.

I will 100% be getting all eye tests, glasses etc from specs oncall in the future. It's a great service and so much easier!

27 marzo 2026
Non scritta su invito
Logo di Specs Oncall

Risposta di Specs Oncall

Thank you so much for sharing this. We’re really glad you felt comfortable and well informed throughout, and that everything—from the eye test to the final fitting—was handled with care and attention. It’s lovely to hear the glasses fit perfectly and that the whole experience felt easy for you.

We truly appreciate your support and look forward to helping you again in the future.

Valutata 5 stelle su 5

Specsoncall

Mohammed was both courteous and very professional during the examination and the follow up fitting of my new spectacles. Thoroughly recommendable.

20 marzo 2026
Non scritta su invito
Logo di Specs Oncall

Risposta di Specs Oncall

Thank you for your lovely feedback. We’re so pleased to hear you found everything courteous and professional from start to finish, and that your fitting went smoothly. It really means a lot that you’d recommend us.

Valutata 5 stelle su 5

Excellent service

Excellent service. The optician Mohammed was very professional and thorough, clearly explaining the results of the tests performed. Highly recommend this service to anyone

29 marzo 2026
Non scritta su invito
Logo di Specs Oncall

Risposta di Specs Oncall

Thank you so much for your kind feedback. We’re really glad everything felt clear and thorough, and that you felt well looked after throughout your eye test. We truly appreciate your recommendation and thank you for choosing Specs Oncall.

Valutata 5 stelle su 5

Top Quality Home Visit Opticians

Nothing is too much trouble for this thoroughly professional Opticians. The home service delivery is exceptional and delivers a standard of care beyond comparison with the more traditional High Street alternative. From Del, satisfied customer Stockport

18 febbraio 2026
Non scritta su invito
Logo di Specs Oncall

Risposta di Specs Oncall

Thank you so much for your kind words, Del. We’re really pleased to hear you felt well looked after and that the home service made things easier for you. It means a lot that you took the time to share your experience.

Valutata 5 stelle su 5

I felt listened to when talking about…

I felt listened to when talking about my eye problems. My eye test was thorough, the optician was friendly and helpful. The choice of frames is extensive and a wide price range. My new glasses arrived promptly, the fit is perfect and I can see well again.

8 gennaio 2026
Non scritta su invito
Logo di Specs Oncall

Risposta di Specs Oncall

Thank you so much for sharing your experience. We’re really glad you felt listened to and well supported, and that everything—from the eye test to choosing frames and receiving your glasses—went smoothly. It’s lovely to hear you’re seeing well again and happy with the fit. Thank you for choosing Specs Oncall.

Valutata 5 stelle su 5

This is the best eye care service I've…

100% happy.

This is the best eye care service I've ever received and I've been wearing corrective lenses my whole life.

Mohammed is very professional, confident and polite. He always phones an hour before arrival. He takes great care and attention in everything he is doing, explains the whole process, and his diagnosis and doesn't make me feel pressured into getting new frames.

There is a guarantee on the frames and lenses chosen, that if they're not suitable for any reason they will give you a fun refund and this happened to me and it was honoured.

17 gennaio 2026
Non scritta su invito
Logo di Specs Oncall

Risposta di Specs Oncall

Thank you for your kind review. We’re really pleased to hear everything felt clear, comfortable, and unrushed for you. Your trust means a great deal to us, and we truly appreciate you choosing Specs Oncall.

Valutata 5 stelle su 5

Speedy service!

As usual the service from my phone call to delivery of my varifocal glasses was speedy.. what more can you ask for !

19 dicembre 2025
Non scritta su invito
Logo di Specs Oncall

Risposta di Specs Oncall

Thank you so much for your continued support and kind words! We’re really pleased to hear everything ran smoothly from your first phone call through to the delivery of your varifocal glasses. Speedy, stress-free service is exactly what we aim for, so it’s lovely to know that came through.

Valutata 5 stelle su 5

Great friendly service

Great friendly service, glasses were ready in three days after home visit.

18 novembre 2025
Non scritta su invito
Logo di Specs Oncall

Risposta di Specs Oncall

Thank you so much for your kind feedback! We’re really pleased to hear you found the service friendly and that your glasses were ready so quickly after the home visit. Making things easy, efficient, and stress-free is exactly what we aim for.

Valutata 5 stelle su 5

Excellent domiciliary eye service

From the first phone to the delivery of the glasses an exceptional service Very professional and extremely friendly and polite. Mohammed certainly puts you at ease the whole process of the eye test and choosing glasses was pleasurable.no hard sell given all the time I needed. I was quite surprised at the prices very competitive. Would highly recommend Mohammed to anybody.

31 ottobre 2025
Non scritta su invito
Logo di Specs Oncall

Risposta di Specs Oncall

Thank you so much for your kind words and for taking the time to share your experience. We’re really pleased to hear that everything—from the first phone call through to choosing your glasses—felt easy, relaxed, and enjoyable. Making the process comfortable, pressure-free, and friendly is so important to us, so it’s lovely to know you felt well looked after and supported throughout.

We truly appreciate your recommendation and hope you continue to enjoy your glasses.

Valutata 5 stelle su 5

Highly recommend - brilliant service!

I had an at home eye test with Specs Oncall today and can't recommend the company highly enough. Mohammed was so friendly, professional and incredibly accommodating throughout the entire experience. I communicated with him via email prior to even making my appointment where he answered my questions promptly and helped me feel comfortable. I hadn't had an eye test in over a decade and was feeling extremely nervous about it!! As I'm autistic, I find appointments like this to be extremely challenging and I can't thank Mohammed enough for the patience and care he showed. He communicated with me via text about my appointment which was a preference I was able to establish when booking online and he let me know an ETA for when he would arrive. Throughout the appointment itself, Mohammed was extremely thorough in testing my eyes and took the time to explain my prescription and how it had changed. I felt completely at ease the entire time which is nothing short of a miracle for me!! The atmosphere was very relaxed and I felt no pressure to buy glasses at the end of the eye test but decided to go ahead after trying on a selection of glasses he had brought for me to try. He made sure I understood what would happen next, when they would be ready and helped me make decisions around options such as anti-glare coating and lens thinness. I found him to be very genuine in his advice and he didn't push for the more expensive options but instead explained the differences in real terms.

28 ottobre 2025
Non scritta su invito
Logo di Specs Oncall

Risposta di Specs Oncall

Thank you so much for taking the time to share such thoughtful and detailed feedback. It means a lot to hear that you felt comfortable and supported throughout your appointment. We’re so glad the experience felt relaxed, clear, and unhurried from start to finish. Your kind words about the care, communication, and understanding you received truly reflect what we strive for at Specs Oncall. We’re grateful you chose us for your eye care and hope you’ll love your new glasses once they arrive.

Valutata 5 stelle su 5

A great service from Mohammed at Specs…

A great service from Mohammed at Specs on Call who was very accommodating to my dad and my needs for new glasses for us both. I would highly recommend this service. Thank you Mohammed and Specs on Call.

5 settembre 2025
Non scritta su invito
Logo di Specs Oncall

Risposta di Specs Oncall

Thank you so much for your wonderful feedback! We’re delighted to hear that Mohammed was able to make things easy and comfortable for both you and your dad. Providing friendly, professional home eye care is at the heart of what we do, so your kind words really mean a lot. We’re glad you both love your new glasses, and we truly appreciate your recommendation.

Valutata 5 stelle su 5

The experience was great

The experience was great
Muhammed is a very pleasant young man and put me at ease straight away.He informed me of the time he would be arriving ,and the service he provides is great . Would recommend him to anyone .

3 settembre 2025
Non scritta su invito
Logo di Specs Oncall

Risposta di Specs Oncall

Thank you so much for your kind words! We’re really pleased to hear that Mohammed made you feel comfortable and kept you well informed throughout your appointment. It’s great to know you were happy with the service, and your recommendation means a lot to us.

Valutata 5 stelle su 5

Great service from this company much…

Great service from this company much better that previous home visiting opticians
Thank you Mohammed

29 agosto 2025
Non scritta su invito
Logo di Specs Oncall

Risposta di Specs Oncall

Thank you so much for your lovely feedback! We’re delighted to hear you had such a positive experience with our optician and noticed the difference in our service. It means a lot that you took the time to share this, and we’re so glad we could make things easy and comfortable for you.

Valutata 5 stelle su 5

Very friendly and professional service

A very friendly and professional service for my 87 year old father who is currently house bound AND on a bank holiday ! .. significantly exceeded our expectations. THANK YOU!

25 agosto 2025
Non scritta su invito
Logo di Specs Oncall

Risposta di Specs Oncall

Thank you so much for your thoughtful feedback! We’re so pleased to hear your father felt well cared for and that we could help, even on a bank holiday. Providing friendly, professional eye care at home—especially for those who can’t easily get out—is exactly what we’re here for. Your kind words truly mean a lot to us.

Valutata 5 stelle su 5

My 71 year old father recently had a…

My 71 year old father recently had a stroke and this service was perfect as he can't get out of the house easily. Easy to book and communication is excellent. Very thorough and professional eye examination and then the glasses were brought to my dad in person. Top service. Recommend!

6 luglio 2025
Non scritta su invito
Logo di Specs Oncall

Risposta di Specs Oncall

Thank you for sharing your experience. We're glad the service suited your dad’s needs and that everything—from booking to delivery—went smoothly. It means a lot to know he received the eye care he needed at home. We truly appreciate your recommendation and are always here if you need us again.

Valutata 5 stelle su 5

I found Specs Oncall through a…

I found Specs Oncall through a recommendation and wasn’t quite sure what to expect at first. But when the optician arrived, he was incredibly professional and helped bridge the communication and language barrier. The visit was really helpful and left my mum smiling. She felt genuinely cared for and is now absolutely delighted with her new glasses.

11 giugno 2025
Non scritta su invito
Logo di Specs Oncall

Risposta di Specs Oncall

Thank you for your kind words. We're so pleased to hear that your mum felt comfortable and well cared for during the visit. It’s lovely to know she’s happy with her new glasses. We're always here to help, and we truly appreciate you giving us the opportunity to support your family.

Valutata 5 stelle su 5

Eye Examinations

Exceptional service and quality from Mohammed.

Initally went to a well known optician and needed a second opinion for my daughter.

Mohammed provided a thorough eye test and explained the prescription, which the initial well know optician failed to provide (who actually provided inaccurate information and explanations).

Mohammed also provided a test for myself which again was thorough. He takes time during the test and time again to explain the prescription.

I can not commend him enough for the service, specifically as he provided the tests out of hours in the evening.

I would recommend Mohammed to anyone that is due an eye examination, specifically those that have questions, wants a dedicated bespoke service and would like a home visit.

25 giugno 2025
Non scritta su invito
Logo di Specs Oncall

Risposta di Specs Oncall

Thank you for sharing your experience in such detail. We're really glad Mohammed was able to provide the clarity and care you and your daughter needed, especially after a frustrating experience with another optician. It means a lot to hear that his thoroughness and dedication made a difference. We truly appreciate your recommendation and are always here to help whenever you need us again.

Valutata 5 stelle su 5

Easy specs

Great service great staff.. easy to contact and sort out appointment..do weekend too.. great selection of glasses for NHS prescription.. quick to do my glasses order..got new glasses just over a week.. really good quality glasses..

24 giugno 2025
Non scritta su invito
Logo di Specs Oncall

Risposta di Specs Oncall

Thank you so much for your lovely feedback! We're glad to hear you found the process easy and the service efficient. It's great to know you're happy with your new glasses and the selection available. We're always here to help whenever you need us again!

Valutata 5 stelle su 5

Brilliant service

8 giugno 2025
Non scritta su invito
Logo di Specs Oncall

Risposta di Specs Oncall

Thank you! We're so glad you were happy with the service. We're always here if you need us again!

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più