Always a reliable service from this local company. I’ve been a member for over 30 years and feel myself and my family are well protected . Suggest even better if …. 1) the on line claim form allowed c... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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From the inital sign up process, through children becoming adults, and moving house, I've always found the phone gets answered by a real person who cares. The service feels very personalised - rare t... Leggi di più
L'azienda ha risposto
Easy to complete claim form, very swift service with updates on payment, which is usually within a few days. Any questions I’ve had over the years the staff have been friendly, professional and inform... Leggi di più
L'azienda ha risposto
The website was easy to access and use. My claims were dealt with very quickly and effectively. Initially i received an email to confirm my claims had been received and would be accessed. This was don... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Sovereign Health Care has been making health care more affordable for over 150 years. Today, Sovereign Health Care is one of the UK’s leading cash plan providers, and it still stands by the original principle of a hospital fund – to support people when they need to access health care.
Informazioni di contatto
2nd Floor, West Wing, The Waterfront, Salts Mill Road, Shipley, Bradford, BD17 7EZ, Bradford, Regno Unito
- 01274 841130
- help@sovereignhealthcare.co.uk
- sovereignhealthcare.co.uk
4,8
Eccellente
5K recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Sovereign Health Care
Hi there, we're pleased to hear that your claim was paid quickly and that you experienced good communication throughout the process. Thank you for your review.
Best wishes, The Sovereign Team.
10/10 service
Easy process to complate my claim,quick response regarding the payment,no fuss.
27 luglio 2026
Risposta di Sovereign Health Care
Hi Andy, we're happy to hear you found the claims process straightforward and that you received a quick response regarding your payment. Thank you for your review!
Best wishes, The Sovereign Team.
Risposta di Sovereign Health Care
Hi there, we're delighted to hear that you found the claiming process easy and received a fast response. Thank you for your review.
Best wishes, The Sovereign Team.
Very quick processing of my claim…
Very quick processing of my claim without any fuss. Payment received in good time.
27 luglio 2026
Risposta di Sovereign Health Care
Hi Terry, we're pleased to hear that your claim was processed quickly and without fuss, and that you received your payment in good time. Thank you for your review.
Best wishes, The Sovereign Team.
As always an extremely efficient…
As always an extremely efficient company to deal with. I have been with this company for very many years.
18 giugno 2026
Risposta di Sovereign Health Care
Hi there, we're glad to hear you've consistently found our service efficient over the many years you've been with us. We appreciate your continued loyalty and positive feedback!
Best wishes, The Sovereign Team.
Risposta di Sovereign Health Care
Hi there, this is great to hear. Thank you for taking the time to leave your review.
Best wishes, The Sovereign Team.
Risposta di Sovereign Health Care
Hi Cliff, we're pleased to hear you find our service efficient. Thank you for your review.
Best wishes, The Sovereign Team.
Risposta di Sovereign Health Care
Hi Tomasz, we're happy you find it easy to claim money back on your health care cash plan, and that you're happy with our service. Thank you for your review.
Best wishes, The Sovereign Team.
The website was being updated for a few…
The website was being updated for a few days which was a little frustrating. But other than that good service received.
22 luglio 2026
Risposta di Sovereign Health Care
Hi there, we're pleased to hear you received a good service. Thank you for taking the time to leave your review.
Best wishes, The Sovereign Team.
The company does what it says
The company does what it says. Very helpful when there is a misunderstanding in on line communication.
24 luglio 2026
Risposta di Sovereign Health Care
Hi there, we're pleased to hear that we were able to assist you effectively, especially if there is a misunderstanding in online communication. Thank you for your kind words!
Best wishes, The Sovereign Team.
Excellent service over many years
I have been with Sovereign Health Care for many years and they have always paid out promptly and never queried the amount I claimed for.
23 luglio 2026
Risposta di Sovereign Health Care
Hi Irene, we're pleased to hear about your many years of positive experience with us. It's wonderful to know that your claims have always been paid promptly and without issue. Thank you for your review.
Best wishes, The Sovereign Team.
Given no reasons why help towards a…
Given no reasons why help towards a dental bill was not paid ,tried calling a few times no answer, and yes between opening times ,
Just glad this is through my work and I'm not paying for it ,
Unbelievable?
Regards
21 luglio 2026
Risposta di Sovereign Health Care
Hi there, thank you for your feedback, and we’re sorry to hear you’re unhappy with the outcome of your claim.
The email you received on 21 July directed you to the ‘Claims History’ area of the online customer area, where you can view the full details of your claim, including the reason it wasn’t paid. In this case, the information submitted related to a treatment plan. For a claim to be eligible, treatment must have been received and paid for in full.
We will be happy to review your claim once you have received your treatment and a receipt for payment is submitted to us.
We’re sorry to hear you’ve had difficulty contacting us. If you need any assistance, you can call our Customer Support team on 01274 841130 (Monday to Thursday, 9am–5pm, and Friday, 9am–4pm) or email help@sovereignhealthcare.co.uk, and we’ll be happy to help.
Best wishes, The Sovereign Team
Easy to upload receipt
Easy to upload receipt
Really fast and efficient service.
Payment quickly deposited in my account
22 luglio 2026
Risposta di Sovereign Health Care
Hi Liz, we're pleased to hear that you found it easy to submit your claim and that our service was fast and efficient, with a quick payment to your account. Thank you for your review.
Best wishes, The Sovereign Team.
Risposta di Sovereign Health Care
Hi there, this is great to hear. Thank you for taking the time to leave your review.
Best wishes, The Sovereign Team.
Easy to make a claim and it was paid
Easy to make a claim and it was paid, in full, next day.
22 luglio 2026
Risposta di Sovereign Health Care
Hi John, we're happy to hear that you found making a claim easy and that it was paid quickly. Thank you for your review.
Best wishes, The Sovereign Team.
Exceptional Claims Experience
Really easy to log claim, and payment was received in my account by the end of the week. Brilliant service- stress free
22 luglio 2026
Risposta di Sovereign Health Care
Hi there, we're pleased to hear you found the claims process easy and that your payment was received quickly. Thank you for your review!
Best wishes, The Sovereign Team.
Easy process when putting in receipts.
22 luglio 2026
Risposta di Sovereign Health Care
Hi Anita, we're happy to hear that you found it easy to submit your receipts for your claim. Thank you for your review!
Best wishes, The Sovereign Team.
Excellent service
Excellent service, prompt response and speedy processing and payment
22 luglio 2026
Risposta di Sovereign Health Care
Hi Sergio, it's great to hear you received an excellent service, a prompt response, and speedy processing and payment. Thank you for your review!
Best wishes, The Sovereign Team.
Very fast and easy claims process
Very fast and easy claims process. Would have no hesitation in recommending Sovereign healthcare
20 luglio 2026
Risposta di Sovereign Health Care
Hi Eric, we're happy to hear you found our claims process fast and easy. We appreciate your recommendation! Thank you for your review.
Best wishes, The Sovereign Team.
very quick to respond on telephone
very quick to respond on telephone, and nice person i spoke to , claim soon in bank account.
21 luglio 2026
Risposta di Sovereign Health Care
Hi Susan, we're pleased to hear that you had a positive experience with our customer support team and that your claim was processed quickly. Thank you for your review!
Best wishes, The Sovereign Team.
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