Poor customer relations to resolve problems. No attempt to call or email Instead they just ask for money for products that never arrive. Nearly £30 spent to receive nothing. Then when asking for help... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Poor customer relations to resolve problems. No attempt to call or email Instead they just ask for money for products that never arrive. Nearly £30 spent to receive nothing. Then when asking for help... Leggi di più
L'azienda ha risposto
I love this shop, owner and staff are always helpful and friendly and the produce and products are good quality. I tried the Mediterranean soup kit, good quality ingredients and it made 4 good hear... Leggi di più
Great little shop, very clean and organised. Run by a lovely young couple who are both friendly and helpful. Generally reasonably priced and good products. So far I have tried the skincare, reusable... Leggi di più
I have purchased many fruit and veg boxes from south west coast refills.. And I am never disappointed. The veg is always lovely quality, it stays fresh for so long and I love the variety of what we... Leggi di più
We are a zero waste shop based in Weymouth, Dorset. We sell ethical and sustainable homewares, refills and products for a zero waste lifestyle. Planet friendly items for home and garden, vegan beauty, skin and hair products. Order online for UK delivery. In store we have an extensive range of dried organic and non-organic foods, fresh fruit and vegetables, plant milks and much more!
29 St Thomas Street, DT48HP , Weymouth, Regno Unito
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Ha risposto al 87% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Good reliable service. Top quality products and value for money

Risposta di SW COAST REFILLS
Wonderful fresh veg and fruit. When you are not feeling well it’s good to have this freshness delivered to the door.
I ordered the item on the Sunday and it arrived on the Tuesday. It was a fun purchase that kept us amused for an hour on Christmas day.
Perfect personally delivered and just wonderful products. Better than an actual supermarkets!
I have shopped in this shop many times when I’m visiting my family in Weymouth and I absolutely LOVE IT! I live in Wiltshire but I love their products so much that I shopped on their website for some Christmas gifts. I was looking for non plastic, eco gifts and I found everything I was looking for (and got some inspiration for teacher’s gifts whilst browsing the website!) all at a very reasonable price. My parcel was dispatched super quickly and arrived with no plastic wrapping or polystyrene inside! Thank you for the little surprise chocs inside my parcel! What a lovely surprise!
I would highly recommend this business and I can’t wait to visit the actual shop again very soon! xxx
Great product range and you are doing your bit for the planet at the same time!
Delivered on time with a smile. Fabulous product. Thankyou
Do not order online. When you do a Google search this Company appears to have perishable items for sale - THEY DO NOT. If you are ordering on your phone you do not see the small print advising local delivery only. They did not have the decency to contact me regarding a substitution, just emailed me a refund. and then shipped the cheap items on my order, which were only added to justify the postage. I ended up paying £13 for items that would of cost a few pounds locally. When I contacted them about the order prior to shipping they ignored my email & telephone call. Only bothered to contact me once the order had been shipped. The customer service is very poor. They clearly prey on internet shoppers, and I wished I had read the previous reviews on this Company. Update - Acuses me of abuse when I have not even spoken to anyone! Clearly cannot cope with any criticism either!

Risposta di SW COAST REFILLS

Risposta di SW COAST REFILLS
I purchased a flower decorated mug for my sister's birthday, it was delivered on time and she is very pleased with it.

Risposta di SW COAST REFILLS
I never leave bad reviews but seriously this was a JOKE ! I ordered 10X 100g , expected 10 individually wrapped portions as pictured … it’s expensive Gluten free pasta but I thought , worth it as it will help me save time to have as and when I want a portion of pasta … OH NO it turned up in a Crappy paper bag all thrown in together that could not hold the weight !!! The bag was RIPPED and a load of Pasta exploded out Everywhere all over the floor !!!!!! Huge clean up job absolute rubbish a load of mess and all gone in the bin !!!! What a JOKE . This is not what I ordered . FUMING
Everthing was as described and it arrived without fuss.
Fruit basket looked beautiful and was very fresh 👍🏼
Delicious 😋
Delivery guy very friendly
Thanks will use again
Lovely fresh varied vegetables. Dried items well labelled. Delivered on time with very friendly delivery driver. Excellent local shop. Very pleased to have used your excellent service and to be able to use your produce.
Happy shopper
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