Southall Windows Ltd. Recensioni 19

If you read this review your in luck!

AVOID, AVOID, AVOID!

NOT RECOMMEND!

GO SOMEWHERE ELSE!

SAVE YOURSELF THE HEADACHE!

POOR WORKMANSHIP, instalation of windows WASN'T the best!

Composite door they provided probably one of the LOWEST QUALITY on the market. I have received quote for better quality doors for similar if not cheaper than what they quoted.

My composite front door, doesn't even close properly and it's only been 3 months. I have to SLAM IT SHUT in order for it to close. Let's see how long that lasts.

LONG STORY SORT, I WOULDN'T RECCOMEND! GO FIND YOURSELF ANOTHER COMPANY.

I recently got double glazing installed by Southall Windows and very happy with the results! The windows look fantastic. Amazing fitting team that came to fit was super friendly and did an amazing job. I highly recommend them to everyone going for their double glazing. Ontime job done from start to finish. Very happy.

Very good company, they fitted grey colour windows and bifolding door for our house, the fitters are very good. Highly recommended. I am a happy customer. I got quotes from 3 different companies but fortunately I decided to go with Southall Windows. Really Satisfied and happy

So, a second job we had done from Southall Windows. Replace kitchen windows and door, again! Very professional and clean job, the team was Fantastic and the quality of work was truly outstanding. Unbeatable prices for top-quality work. Highly recommend SOUTHALL WINDOWS for all your Double Glazing requirements :) Very Happy.

Good double glazing company. 5 star rating from me and my family. Thanks

We bought 5 UPVC windows and 1 composite door from this company. Very happy with overall job. Price is very good as well.

We are very happy with Southall Windows and Composite doors. Highly recommended. Their price is very reasonable.

I contacted the company in April in order to have the whole house double glazed including front and back (Stable) doors. Lakhvir Singh (Lucky) arrived to give me a pitch and a quote. Compared all the others his price fell within our price range, so invited him back signed a contract and paid the deposit on the 20th of April. The next day, Lucky arrived to measure the windows, so I enquired why he was the person doing the measurement and he said he is certified to do so and since he was in the area he felt it would make it quicker. He confirmed that we would have the installation in 4 weeks' time. On the 14th of May, I contacted Lucky and asked for a confirmed date so that I can be around for the installation but Lucky asked me to wait until the weekend. I later got confirmation that they were going to start installation on the 1st of June and they did. On the installation date, Lucky arrived with the installers and I paid him another 50% of the quote as indicated in our signed contract and he immediately left. I later noticed that the installers were missing a window board on the top floor so I immediately contacted Lucky and the installers promised to bring it the next day. The installers arrived the following day but brought the wrong board, they brought UPVC boards instead of a wooden board, I contacted Lucky and we compromised on UPVC at a reduced cost. Towards the end of the second day, I noticed that I did not have a replaced front and back door, upon enquiry I was informed by the installers that it wasn't ready. I called Lucky who then told me that there was an error and they will return to install the doors. On the 14th of June, after much chasing, Lucky sent me a message that my front and back doors will be ready within 2 to 3 weeks and on the 22nd of June one of the installed windows cracked, so I sent Lucky a picture of the crack, Lucky called me and asked me to check if there was any other cracks and I confirmed that there wasn't any other. On the 6th of July when I called Lucky, he told me that I should stop calling him he was really nasty on the phone, so I decided to contact his office hoping to speak with customer services only to find myself leaving a message on answerphone. Lucky returned my call and said that there is nobody to report him to because he is one of the owners of the business, he was actually laughing and telling me to go and do my worst. Lucky contacted me on the 10th of July, he had transformed into this polite person and said that the doors were ready but I needed to pay him £500 before he could bring the doors, I asked him to bring the doors and I will pay him, he arrived with the doors, so I paid him. His installer (a different person this time) arrived an hour later and removed both front and back doors and started the installation, then an assistant arrived later to help the installer. By the time the installation of the front door was complete the walls around the frame were a complete mess then installation started on the back (Stable Door), when the glass went into the frame of the door it was installed the wrong way round (obscure glass at the top and clear glass at the bottom of the door) when I asked the installer why it was that way, he said the measurements were the wrong way round so they would have to get new glass panes manufactured for the door. I contacted Lucky about the untidy door frame but he could not commit to getting someone to tidy it up as you could see outside the house through gaps in the door frame and gap fillers all around the outside of the rear windows, so I had to employ builders to come and tidy up the doors and windows. On the 23rd of July, I had the installer contact me about coming to replace the glass panes for the stable door and upvc installation around the newly plastered door and window frames. Lucky also arrived and requested payment and I refused to pay him anymore until my work was finished, I also asked for the debris from the installations to be removed, he said the installer will remove them in his car, when I told him that the installer's car was too small to take the debris, Lucky confronted me and asked me if I was sick in the head, I was so shocked at the confrontation that I was completely speechless. Again when the installer got to the stable doors, he found out that yet again that they had made the same mistake as before (yes obscure glass at the top and clear glass at the bottom). Today the 7th of September, Lucky contacted me to ask for the balance of his money, I asked him when my stable door was going to be fixed but he could not be bothered to answer my question only to tell me that he was heading for my home. I told him that I was in my office and won't be at home until the evening, he said he did not care and if I wasn't at home he was going to remove my windows and take them away. He stupidly went to our house and one of my sons scared the hell out him.

Not only did this company do a poor installation of windows, door was opening the incorrect direction, it did not rectify any of the works and it was given plenty of opportunities.
The matter went to court, Mr Lakhvir Singh was also given the opportunity to resolve the matter through mediation, but chose not to. He tried to delay proceedings and deceit the courts, and still will not comply with the court order, we have had to let the High Court Enforcers deal with this matter now. If you want to avoid the stresses of the above deal with someone else, he is registered to his accountants address and even serving legal documents included instructing an investigator.

Please BEWARE of this company as they do not have any business premises and they do not manufacture any products. We had a terrible experience, poor workmanship and non existent customer service. In the end we had to take them to court, kept coming up with excuses for not receiving court proceeding details due to them changing their registered address, which is their accountants. Obviously the judge saw right through this. But SOUTHALL WINDOWS have not complied with the court order or made any attempt to resolve the situation.

Super professional & competitive fitting of triple glazing

We had really old windows, heat was going out , we could hear if someone was talking outside, since getting new windows put up by Southall windows we are so happy nd grateful of the service we have received, they did really good and professional job , well done

Had our front door replaced by Southall Windows and the service from beginning to end has been brilliant. Lucky and the team were very professional and reliable and their workmanship was outstanding. Price was competitive and installed the door within the timescales agreed. Excellent quality door, would highly recommend.

Southall Windows installed my windows and new door with full porch rebuilt. I have to say that they have done an amazing job. Lucky and his team have been on point from quotation, ordering and installation. Cannot fault the custoner service provided. The staffs were super friendly and did a neat job. They didnt not complaint to any of the work i asked and happily did as told. I will use them again and recommend them. As stated they used Rehau windows frame and Yale locking system for my new new door. The price was also very competitive too. Lucky said if there was any problem to ring him but i am sure there wont be any!!!

A brilliant company, fast, friendly and efficient.

‏‪Southall Double Glazings has recently installed new windows at our house. Lucky and his team are very professional installer. Lucky was reliable and very cooperative. His fitter was one of the best. He has supplied and fitted an excellent quality product at a reasonable price. The standard of fit and finish are the best, I will recommend him to anyone for windows and doors. If you are planning please give them a chance, highly recommended.‬
‪Well done to Mr Lucky and his team.‬

Southall Windows have been very helpful right from the start. He provided a timely and most competitive quote for Good quality A rated Windows. The windows were installed on the day that was planned. Highly recommend them to anyone who is looking for good windows at a reasonable price. Extremely pleased with the Service!!