Soundbright Recensioni 

273
•
TrustScore 4 su 5

4,1

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I have had the expensive, prescription hearing aids, twice. They worked well but never right out of the box and you had to have an audiologist adjust them I tried other over the counter aids, but e... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Not only are these hearing aids just as good as the very expensive ones, but the customer service is fabulous! As soon as I wrote to them with a problem, they immediately got back to me and solved th... Leggi di più

Valutata 5 stelle su 5

I've been aware of my hearing deficiencies for some time now. Recently I read an article in Consumer Reports on OTC and Prescription aids. The Soundbright Discovery aids were rated near the top of OTC... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

The Soundbright Mini was easy to use and worked remarkably well. Unfortunately, it stopped working after only two weeks. The company refunded the purchase price without problem. Curiously, however, th... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di apparecchi acustici

Scritti dall'azienda

Soundbright offers advanced FDA-registered digital hearing aids starting at $99 — no prescription needed, no audiologist appointment required. Every order comes with a 45-day money-back guarantee. If it's not right for you, send it back for a full refund. The reviews below will tell you the rest.

Our Promise to You

Scritti dall'azienda

45-Day Money-Back Guarantee
Not satisfied? Send it back within 45 days for a full refund. No hoops, no hassle.
Real Speech Clarity at Every Price
Every Soundbright device is FDA-registered and built to help you hear conversations clearly again — not just make things louder.
Start Small, Upgrade Anytime
Try the Mini at $99. If you decide you want more features down the road, upgrade to Discovery or Horizon Pro — and what you already paid comes with you.

Informazioni di contatto

Better Hearing Made Simple

Hear life's moments again. Starting from $99.

4,1

Molto buono

TrustScore 4 su 5

273 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 73% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

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4,1

Tutte le recensioni

(273)

173 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

company does not respond for a return…

company does not respond for a return label request, product had too much ringing and background noise, had to contact paypal and file a claim.

26 ottobre 2025
Non scritta su invito
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Risposta di Soundbright

Hi Alan— having to file a claim just to get a return label is unacceptable, and I'm sorry that happened. We're under new leadership and have rebuilt our support team from the ground up.
Email me at ricardo@soundbright.com and I'll get your return processed immediately.

— Ricardo, Soundbright

Valutata 5 stelle su 5

Easy to order

Easy to order
Easy to set-up
Easy to use
Best clarity of sound & voices
Greatest of my previous seven hearing aids during the past 20+ years
Easy on my wallet 11/2025

4 novembre 2025
Non scritta su invito
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Risposta di Soundbright

Hi Richard — seven hearing aids over 20 years and we're the best? That means a lot. Glad they're working well for you.
— Ricardo, Soundbright

Valutata 1 stelle su 5

Company takes your money real fast but…

Company takes your money real fast but no product ever received been dealing with them for two months trying to get this resolved and I finally got to the point of asking for a full refund they said it would take 1-3 business days that was two weeks ago they still haven’t even attempted to make this right don’t waste your money

25 agosto 2025
Non scritta su invito
Valutata 3 stelle su 5

Need to revise my review

Update:
The hearing aids arrived after a delay.

The company was not good about communicating or responding to my concerns, which is unfortunate because the product actually works pretty well. I am fairly satisfied with it considering the low price.

Original review:
I ordered based on a Review of Hearing devices. I am not even sure the article is genuine. The device did not ship, and the company did not respond to any inquiries I made about my order.

Unfortunately, I feel I got taken by a scam. Do not make the same mistake.

21 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

Don't believe "1 Day Shipping" on website

I wish I could review the product but I have not received the hearing aids to rate them. It's been two weeks since I've ordered the Mini Hearing Aids. Their website states "Free One Day Shipping". That should be removed if they cannot meet "high demand", which has been their response to the two emails I've sent. To top it off, they just sent an email asking me to the review their hearing aids. Laughable. I'll give them two more days before I cancel order and ask for a refund.

9 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

Fraudulent Transaction

I purchased a mini OTC hearing aid and a Sunbright Discovery OTC hearing aid from Sunbright for a total price of $199.00. It was a 45-day no-risk trial, and a 100% money-back guarantee. They are not what I expected, despite repeated attempts to contact Sunbright by Email, phone, and through their website. I estimate I have made over a dozen efforts to reach them, all of which have failed. Due to a complete lack of communication and inability to reach the seller, I know believe this is a fraudulent transaction.

17 aprile 2025
Non scritta su invito
Valutata 4 stelle su 5

I bought both over the ear and in the…

I bought both over the ear and in the canal, mostly the color & cost. I've bought $5000 pair which sounded like tin foil & silver. White beard and salt & pepper hair. Never wore then. Tried 6 OTC. I wanted dark color to blend in my hair and bluetooth capatibility. OTE were both and comfortable all day. ITE where black, but not crazy about pushing the volume control button. Good for backup. Best deal

4 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Hearing aid not working

I have had soundbright hearing aids for well past the trial period. My problem is that I am on my second or third pair of hearing aids from soundbright and now the right hearing aid sound like a fan motor in your ear. My first pair the wire broke. Then I could not here out of the second pair and now the the fan motor problem. If I would have know I was going to go through so much problem I would have save my money for a better pair. I tried get a refund but the said no past the trial period. I least give them a 1 star cause they have an ok customer service. Every time I ask to send it back they just send me knew ones which is great and all but I would like my money back instead. They are just another scam which such suck cause I spend over $300 on a pair. Every time I go in like a hospital or even my nieces school the hearing aid start to make a static noise and I have to take them off until I can get to the car. Which is not helpful when you can hardly hear.

5 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Scam artist at its finestI bought the soundbright hearing aids…

I bought the soundbright hearing aids and wore them 40 days and did not like them the background noise over powered everything else so I called numerous times to get a refund . the voice mail said texting was the quickest way. I texted numerous times and each time it took a week to get a reply which was the same reply to different questions . Clearly AI at its worst meanwhile they get ahold of me 4 weeks later after the refund date was past.a rip off company out to steal your money do not support these scam artist. The hearing aids suck customer Serbia sucks, and there ai sucks I will be reporting them to better business next

20 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

No Customer Service

I placed an order with SoundBright last night thinking I would not be charged until 45 days was up. I was charged instantly. Have been trying all day to reach someone and have found that to be next to impossible. The website says they respond fastest via text, so I texted. They said someone would be with me in a "jiffy." That was 3 hours ago.
If THIS is their customer service with a new customer, I would hate to think what it would be like for others. At this point, I do not want them and will send them back the same day I get them.

11 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

DO NOT BUY THESE HEARING…

DO NOT BUY THESE HEARING AIDS!!!!!!!!!!!!!! Purchased july 2024 befor 60 days was up battery would only last 8 hours. contacted company they said I would have to send them back and I did. get second set they said delivered Sept 19th but I did not have them yet was almost the end of the month rep told me for my trouble I got extended warranty until the end of 2024. Now again the left device just quit, I have had enough and wanted a refund thru email. Rep responded no refund that I was way out of trial period, so now I am screwed for a refund so they said they would replace them under a year warranty. I am totally stuck I was told by their rep in good faith but now they won't honor what I was told! I paid 329 bucks for nothing this is the second time that I have a problem and The company just wants to turn their back on my! Don't be fooled by their ads because it is Not True!

20 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Not Working

One of my hearing aids doesn't work and hasn't for several months.
I've tried to reach Sound Bright but haven't heard back from them.
I shouldn't have to continue to pay for half a product.

8 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

I would definitely recommend these hearing aids

Let me start off by saying I have profound hearing loss. I had a pair of very expensive hearing aids over $5000 and while I was sleeping, my dog chewed them up. It was really my fault for falling asleep with Them in. Cut to the Chase. I had very low expectations for these hearing aids as I was told the next thing for me would be a cochlear implant. I had very low expectations for these hearing aids because of my profound hearing loss. I am remarkably impressed at how well I can hear with the discovery. It took me a couple of days to get them dialed in but I messed around with different ear pieces and programs/volumes and they work very well. For the price, I would give them a 10 out of 10. I'm extremely happy with the choice I've made and so thankful that I can hear again. I went over six months with no hearing aids at all, and my iPhone would transcribe what people would say to me.

25 settembre 2024
Non scritta su invito
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Risposta di Soundbright

Hi Hailey, thank you for taking the time to provide this thorough feedback! I am so glad to hear that Soundbright has provided an affordable alternative and improved your hearing again! We truly appreciate you trusting Soundbright with your hearing care journey. Please let us know if we can do anything else to help with your journey. All the best! -Hannah, Team Soundbright

Valutata 5 stelle su 5

Everything about my experience with…Soundbright was professional and pleasant

Everything about my experience with Soundbright09/18/ was pleasant and professional and the hearing aids performed beyond my exspecation

18 settembre 2024
Non scritta su invito
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Risposta di Soundbright

Ross,
Thank you for your wonderful feedback! We're so happy that your experience with Soundbright was pleasant and professional. It's fantastic that our hearing aids exceeded your expectations!! If you need anything in the future, feel free to reach out—our team is always here to help.
To better hearing,
Team Soundbright

Valutata 5 stelle su 5

Discovery Hearing Aids

Replaced my $5000 hearing aids with the Discovery. Have been wearing for 2 days and I'm happy I purchased. The instruction videos and manual are well done and easy to follow. The rechargeable batteries last all day so no more buying size 10's. Had one interaction by email with customer service and they handled my question well. Can't go wrong with the 60 day return guarantee.

20 settembre 2024
Non scritta su invito
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Risposta di Soundbright

Hello Richard,
Thank you for sharing your experience! It's great to know that our instruction videos + manual made the setup process for your new Discovery hearing aids easy. We're happy to hear that our customer service team was able to assist you quickly. Knowing you feel confident with the 60-day trial makes it all the better. If you need anything else, we're here for you! Thank you for being a valued member of the Soundbright family -Team Soundbright

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