I have had the expensive, prescription hearing aids, twice. They worked well but never right out of the box and you had to have an audiologist adjust them I tried other over the counter aids, but e... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Not only are these hearing aids just as good as the very expensive ones, but the customer service is fabulous! As soon as I wrote to them with a problem, they immediately got back to me and solved th... Leggi di più
I've been aware of my hearing deficiencies for some time now. Recently I read an article in Consumer Reports on OTC and Prescription aids. The Soundbright Discovery aids were rated near the top of OTC... Leggi di più
L'azienda ha risposto
The Soundbright Mini was easy to use and worked remarkably well. Unfortunately, it stopped working after only two weeks. The company refunded the purchase price without problem. Curiously, however, th... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Soundbright offers advanced FDA-registered digital hearing aids starting at $99 — no prescription needed, no audiologist appointment required. Every order comes with a 45-day money-back guarantee. If it's not right for you, send it back for a full refund. The reviews below will tell you the rest.
Our Promise to You
Scritti dall'azienda
- 45-Day Money-Back Guarantee
- Not satisfied? Send it back within 45 days for a full refund. No hoops, no hassle.
- Real Speech Clarity at Every Price
- Every Soundbright device is FDA-registered and built to help you hear conversations clearly again — not just make things louder.
- Start Small, Upgrade Anytime
- Try the Mini at $99. If you decide you want more features down the road, upgrade to Discovery or Horizon Pro — and what you already paid comes with you.
Informazioni di contatto
2000 S Colorado Blvd Suite T1-7300, 80222, Denver, Stati Uniti
- (855) 625-4327
- info@soundbright.com
- soundbright.com
Better Hearing Made Simple
4,1
Molto buono
273 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 73% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Top notch product and service
The price, the product and the customer service are top notch! Pricing was super affordable, product works well and better than expected, shipping is fast and free and their customer service responds quickly, politely and does their level best to come up with the best solution. Win-Win all the Way!
11 settembre 2024
Non scritta su invito
Risposta di Soundbright
Hello Diane, We're thrilled to hear that you had a great experience with Soundbright's product, pricing, and customer service. It's wonderful to know that everything from affordability to shipping exceeded your expectations! Our team is always here to help. We truly appreciate your support and are excited to be a part of your hearing care journey. Win-win, indeed! 😊 -Team Soundbright
My grandpa ordered these Soundbright…
My grandpa ordered these Soundbright hearing aids for himself after his first pair died. I helped him with the setup and adjustments. It was super easy and they connected to his phone. They look just like his old ones but way cheaper and they came straight in the mail. He definitely hears better with them so a win in my book
10 agosto 2024
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Risposta di Soundbright
Hi Michael, it is so great that your grandfather is experiencing better hearing with Soundbright! Thank you for taking the time to write this review. I'm so glad that our online ordering, adjustments, and hearing aid setup was easy. If you need anything or have questions, please reach out!
To better hearing,
Hannah, Team Soundbright
Soundbright hearing aids
I've been using the Soundbright Discovery for a few months, and they work surprisingly well for the price. The sound is clear, and I love that they're rechargeable, so I don't have to fuss with batteries. They're comfortable to wear all day and really help me hear conversations better.
7 agosto 2024
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Risposta di Soundbright
Hi Dough, thank you for your review! We're thrilled to know that the Soundbright Discovery is providing a comfortable and seamless hearing experience at a great price! Here's to many more clear conversations in the future! Let us know if you have any questions-we're here to help. Thanks for being a valued member of the Soundbright family! -Hannah, Team Soundbright
It's been amazing using these…
It's been amazing using these Soundbright Mini hearing aids. I was concerned that the earbuds wouldn't fit my ear, but they sent me many different sizes to fit! They are way better that I don’t have to change the batteries and nobody notices them in my ears
17 luglio 2024
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Risposta di Soundbright
Hi there, thank you for sharing your Soundbright story! I'm glad that you found the right fit in your ears and are experiencing better hearing without the hassle of batteries. Let us know if you have any questions-we're here to help. Thanks for being a valued member of the Soundbright family! -Hannah, Team Soundbright
Hanna made my experience a great one
Hanna made my experience a great one. She was very knowledgeable and answered every question I had with ease. Overall she had great customer service.
28 giugno 2024
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Risposta di Soundbright
Hello Keelie, I'm so glad that I was able to provide you with the support you needed! I, along with the entire Soundbright team pride ourselves on great customer service. Please don't hesitate to reach out if you need anything else. Thank you for being a valued member of the Soundbright family. -To better hearing, Hannah (Team Soundbright)
Understanding my limitations and being…
Understanding my limitations and being able to communicate through someone else to me. I believe I know now what is necessary to really function with the new hearing aids.
Beryl
8 luglio 2024
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Risposta di Soundbright
Hi there, thank you for sharing your Soundbright experience! It's fantastic that you know what is needed now to enjoy better hearing and get the most out of your new Soundbright hearing aids. Let us know if you have any questions along the way! -Hannah, Team Soundbright
Very pleased with the hearing aids so…
Very pleased with the hearing aids so far. I ordered them online on Amazon and they came right to my door. The customer service people responded quickly to my questions over email. Good price especially compared to more expensive hearing aids at the audiologist
3 giugno 2024
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Risposta di Soundbright
Anna, thank you for choosing Soundbright! We're glad you appreciate our convenient and cost effective hearing aids. Our customer support team is always available to answer any questions you may have...now and in the future. All the best, Your Soundbright Team
There are people behind the hearing aids to direct and help your hearing aid experience.
He was well informed and eager to assist me in my new adventure with these remarkable hearing aids.
1 luglio 2024
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Risposta di Soundbright
Eleanor, thank you for your wonderful review! We are delighted to hear that you had a positive experience with our hear.com team. It's great to know that our knowledgeable and eager staff were able to assist you in your journey with your new hearing aids. Your satisfaction is our top priority, and we're thrilled to have been a part of your remarkable hearing aid experience. If you need any further assistance or have any questions, please don't hesitate to reach out. Happy hearing! -Samantha, Customer Success Team
And the winner is Soundbright!
My husband and I are thrilled with the quality of the Soundbright hearing aides!
I purchased them for him after his $4000
aides were not cutting it by a long shot!
Constant interaction, advice, tips and training was just top notch.
The response time on emails were always quick and thorough. I am just thrilled for my husband, so happy he can hear better and doesn’t have to worry about “pretending” he knows what’s being said. I’m happy I don’t have to repeat myself. It’s a win- win for us!
24 giugno 2024
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Risposta di Soundbright
Julie, thank you for choosing Soundbright and for taking the time to leave a glowing review! We're overjoyed to hear that the Soundbright hearing aids are making such a positive difference for both you and your husband. It’s our goal to provide high-quality products and supportive service so we’re thrilled that this was reflected in your experience. It’s wonderful to know that your husband is enjoying clear hearing. Thank you again for sharing your experience—it truly is a win-win for us too!
All the best,
Hannah and Your Soundbright Team
Calm
Calm, professional, considerate & thorough assistance from Patrick.
Much appreciated. M
18 giugno 2024
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Risposta di Soundbright
Hi Mercita, thank you for taking the time to leave such kind words about Patrick! At Soundbright, we strive to provide the highest level of service, and it’s feedback like yours that reminds us we’re on the right track. We’ll make sure to pass your appreciation on to Patrick. Please let us know if there's anything else we can do for you! -Your Soundbright Team
Cary was so helpful and clearly…
Cary was so helpful and clearly explained and answered all of my questions. I am truly much more enjoying my hearing aids now. Being able to control them on my phone is such an easy process. I am not very computer literate, but my husband understood everything that was happening and his questions to Cary (which she answered quite succinctly) made it so easy. Thank you so much.
17 giugno 2024
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Risposta di Soundbright
Carla, thank you for your review! We are so pleased that you are comfortable and confident with your new hearing aids. We’re glad that Kairey could provide clear and succinct answers to all of your questions. Should you or your husband have any more questions or need further assistance, please don’t hesitate to reach out to us. Thank you for being a valued member of the Soundbright family!
Hearing clearly.
Kairey was very helpful and professional in setting up my hearing aids. I previously wore behind the ear option for 4-5 years. I am happy with the clarity of the Sony CRE-E10. I am having an adjustment period due to in the ear vs behind the ear.
15 maggio 2024
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Risposta di Soundbright
Hello Julie, I'm thrilled to hear that Kairey was professional and helpful! I hope our hearing aids continue to provide excellent sound clarity and improve your daily listening. Keep up the great work and happy hearing!
-Hannah,
Soundbright Customer Success
Patrick was knowledgeable and courteous…
Patrick was knowledgeable and courteous and most willing to talk and explain things to us. Thanks so much Patrick.
14 maggio 2024
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Risposta di Soundbright
Thank you for taking the time out shout out Patrick! He is a valued Soundbright team member. Please dont hesitate to reach out should you have additional questions. To continued hearing success, Hannah (Soundbright Customer Success)
I had to turn them down because when i…
I had to turn them down because when i got anywere near my ear they would sguel !
4 maggio 2024
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Risposta di Soundbright
Hi Peter, thank you for reaching out to us! I see in your file notes that we were able to resolve the squealing issue for you. If you have any other concerns or questions, feel free to reach out anytime. We're here to help! 😊
He told me the things that I wasn't…
He told me the things that I wasn't aware of
23 aprile 2024
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Risposta di Soundbright
Hi Glen, thank you for trusting us with your hearing care journey! To continuous health and learning, The Soundbright Team
Convenient Scheduling
The representative, first off ,made the appointment convenient to my time-line. She was very knowledgeable and helpful. I felt very comfortable talking with her and will certainly reach out to her with any questions or problems.
22 aprile 2024
Non scritta su invito
Risposta di Soundbright
Hi Linda, thank you for taking the time to provide this feedback! I'm thrilled that our team was able to help you experience better hearing quickly and conveniently. Please reach out if you have additional questions. All the best!
Happy Hubby & his wife!
I purchased these for my hubby of 54 yrs. Prayed he would find peace with them. God opened that door & hubby is soooo happy &even saw him dancing in front of our TV! Ask him what he wanted me to say & he says they are great & would tell the whole world about them.
I would say he's pleased & so am I♡
16 aprile 2024
Non scritta su invito
Risposta di Soundbright
Deborah, stories like this are why we do what we do! We're thrilled to hear that your new Soundbright hearing aids have made such a positive impact on your family. Here's to many more dance parties! To better hearing,
Hannah, Soundbright Customer Support
Great customer service on a great product!
I have gotten such great information and service from day one! It's great to have such great support during these times when so many companies farm out their customer service to India, or other countries. It's hard to understand their representatives due to their strong accents. Now, with my new hearing aids, I shouldn't have quite as much trouble with that.
16 aprile 2024
Non scritta su invito
Risposta di Soundbright
Hi Michael, thank you for taking the time to give us feedback! Providing accessible support for our customers is a priority for us, and we're glad to have provided friendly assistance with your new hearing aids. If you ever need further help, please feel free to reach out to our team. To better hearing,
-Hannah, Your Soundbright Customer Support Team
They call me and explain how the App…
They call me and explain how the App works.
16 aprile 2024
Non scritta su invito
Risposta di Soundbright
Hello Barber, I'm so glad that our team was able to explain the app to you! We wish you all the best on your hearing care journey. All the best!
-Hannah, Customer Success Team
thank you for your very clear…
thank you for your very clear explanations of everything.i will definitely try your better aids when I finish with this test.
12 aprile 2024
Non scritta su invito
Risposta di Soundbright
We're delighted that our team could assist you in clearly explaining your new hearing aids! We appreciate your business. If you need anything else, please reach out.
All the best!
-Hannah, Customer Success Team
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