Sound Advice Hearing Recensioni 

138
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

I took my mum who has had difficulty hearing even with her aids in. Simon and the team were absolutely fabulous, so friendly and so knowledgeable. I would highly recommend this company to anyone, per... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My first appointment with Sound Advice Hearing was a fantastic success. My hearing issue was addressed and solved in less than half an hour by a fantastic consultant. The reception staff were fir... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Louise and Suzanne offer excellent customer service. Louise described in detail to my father, why he could hear certain things and not others, which was so informative. My father is elderly and my m... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My wife and I have both been fitted with Heating AIDS from Sound Advice Hearing in Horncastle - myself most recently ! Simon is wonderful as indeed are all his Staff at the Horncastle Shop. He is mo... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Audiologo
  2. Servizio di riparazione apparecchi acustici
  3. Negozio di apparecchi acustici

Scritti dall'azienda

Sound Advice Hearing are an independent audiologist, with branches around the UK. Being independent means we offer the highest levels of service and aftercare, with much shorter waiting times than many other options people face when looking for hearing tests and advice on hearing aids. It also means we work with multiple, world-leading manufacturers, offering our patients a fantastic range of hearing aids, including all the latest technology. We are not limited to just one or two brands. By choosing an independent audiologist such as Sound Advice Hearing you are choosing the highest levels of trust, quality and customer service. Hearing loss can have negative impacts on individuals for many different reasons. Looking after your hearing can ensure you don't miss out on those important social, leisure and communication opportunities. We are here to discuss your individual needs with you, and find the right solution for you, your lifestyle and budget.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

138 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(138)

48 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Very friendly, efficient and professional service

Very friendly, efficient and professional service. I have attended this branch in Market Deeping for several years now, for my initial hearing test, hearing aids and follow up annual checks. They are located in the market square, plenty of free parking close by. Tracey and Jane, thank you.

5 agosto 2024
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Risposta di Sound Advice Hearing

Hi Wendy,
Thank you for your review. Isn't the newly refurbished branch looking lovely! A great location for a great team :)
Best wishes
The SAH Team

Valutata 5 stelle su 5

Good service from friendly and experienced staff.

I have been attending this audiology location for several years now, and I always feel very welcome from both the receptionist and the audiologist, Steve, when I visit them. Steve is very capable and helpful when I'm trying to decide on which of the many differing brands and devices are most appropriate for me. He's very patient and knowledgeable when trying to resolve any technical issues, which can get quite complicated in the world of high-tech hearing aid technology. Thanks for your help.

6 agosto 2024
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Risposta di Sound Advice Hearing

Hi,
Thank you very much for taking the time to leave a review. One of the things we pride ourselves in as an independent company is the option to work with multiple world-leading manufacturers. This enables us to find the right solution for each individual. It can take time, but our audiologists will always spend that time, one-on-one, with you.
Many thanks
The SAH Team

Valutata 5 stelle su 5

Excellent service from Jessica

Excellent service from Jessica, Katrina and Tracy. They were able to fit me in at short notice and helped get on top of the problem I had in my left ear. I would not hesitate to recommend Sound Advice Lincoln.

23 luglio 2024
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Risposta di Sound Advice Hearing

Thank you for taking the time to leave a review for us, Rebecca. They are a brilliant and caring team and I am so pleased you experienced this for yourself.
Best Wishes
The SAH Team

Valutata 5 stelle su 5

I experienced a thoroughly professional…

I experienced a thoroughly professional service with attention to detail. Derek reponded to my needs and adjustments over the sessions. I am very happy with my hearing-aids.

22 giugno 2024
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Risposta di Sound Advice Hearing

Hi Robert,
Thank you for your review. They really help our independent business! Derek is one of the best audiologists you could wish to work with and I am so pleased he has given you the care and attention your hearing journey deserves.
Best wishes
The SAH Team

Valutata 5 stelle su 5

I went into Lincoln branch to get some…

I went into Lincoln branch to get some information on hearing aids, Jessica was very helpful and said she had time if I wanted a test, I currently have a pair of aids on a two week trial, a review booked for next week.
I would not hesitate to recommend Jessica and Sound Advice.

8 luglio 2024
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Risposta di Sound Advice Hearing

Hi Peter,
Thanks for taking the time to leave a review for Jess. She really knows her stuff! I hope you get on well with the aids and that they have a positive impact on your life.
Best wishes
The SAH Team

Valutata 5 stelle su 5

Great service

Great service, efficient booking and very helpful advice from test

1 luglio 2024
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Risposta di Sound Advice Hearing

Good afternoon,
Many thanks for taking the time to leave a review for our Market Deeping branch. They are a wonderfully caring team team there who will help answer any questions you have.

Best wishes
The SAH Team

Valutata 5 stelle su 5

The staff were friendly and kind

The staff were friendly and kind. They listened to my concerns about a loss of hearing. They suggested other reasons and paths to go down to help better my hearing when I felt at a loss with it even though my results were in normal range.

3 luglio 2024
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Risposta di Sound Advice Hearing

Hi Sasha,
Thank you for taking the time to leave a review. Jess has a genuine passion to help people with their hearing concerns, and will always offering honest and compassionate advice. Good luck on your journey.
Best wishes
The SAH Team

Valutata 5 stelle su 5

A new level of Service.

Since the appointment of Jess, the service has taken on a new level, no having to drive into Nottingham, she comes to me. She is very enthusiastic, knows her products really well and is extremely pleasing.

6 giugno 2024
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Risposta di Sound Advice Hearing

Good afternoon Mr Else,
I am so pleased to read your positive review. Jess goes above and beyond for her patients as she truly cares about helping. We love having her on our team too!
Best wishes
The SAH Team

Valutata 5 stelle su 5

Fantastic

Fantastic!
From the first appointment Jess and Tracey put you at ease.
Everything is explained to you in terminology that you’ll understand.
Finding out you’re as deaf as a door post is quite scary but these ladies are amazing and will go above and beyond to find solutions that work for you.
I can’t recommend Sound Advice Hearing enough.
Thanks to them my quality of life has vastly improved.

10 giugno 2024
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Risposta di Sound Advice Hearing

Hi Liza,
I am so pleased to read your experience with our Lincoln team. It is a journey you are on, and Jess & The Sound Advice family are here for you all the way!
Best wishes
The SAH Team

Valutata 5 stelle su 5

Ordering new hearing aids

I had to purchase a set of new hearing aids a few weeks ago and I saw Jess for the first time. She was absolutely wonderful, extremely thorough and she made me feel at ease immediately.
When they were ready, she brought them to my home and fitted them, there was a small issue with my left aid as regards to the fitting, but it got dealt with at the earliest convenience, again she came to my home and did another impression to confirm everything and sent it immediately to widex for them to remake the left aid for me. I am just awaiting for it to come in. Jess thankfully used my old mould but the new actual behind the ear part of the new aid so everything was absolutely fine.
I would highly recommend this company as their customer service is marvellous.

30 maggio 2024
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Risposta di Sound Advice Hearing

Hi Tracey,
Thank you for your review. Jess is incredibly caring and passionate about what she does, and always wants what is best for her patients.
Best wishes
The SAH Team

Valutata 5 stelle su 5

My experience with sound advice hearing

I have been with Sound Advice Hearing for over seven years. The service they offer is second to none. Appointments are made at your convenience and are always on time.
Recently one of my hearing aids wasn't functioning and the receptionist went out of her way to fix it for me whilst the audiologist was on holiday. I can’t thank her enough.

6 giugno 2024
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Risposta di Sound Advice Hearing

Hi Veronica,
Thank you so much for taking the time to leave a review for our team. They are a genuinely caring team whose top priority is the comfort of their patients. This review has really made me smile :)
Best wishes
The SAH Team

Valutata 5 stelle su 5

This is an extremely well equipped…

This is an extremely well equipped modern hearing aid service
The staff are welcoming, kind and understanding
The technical competence is of a very high quality.
Very highly recommended

27 giugno 2024
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Risposta di Sound Advice Hearing

Hi Mr. Woodgate,
Thank you very much for taking the time to leave us a review. It is very much appreciated! We do love what we do to help make a difference, and providing the very best technology in comfortable, professional surroundings is key to that!
Best wishes,
The SAH Team

Valutata 5 stelle su 5

Friendly, efficient

Friendly, helpful, easy access for disabled, efficient. Booked in for both ears blocked but as only one was blocked we were only charged for one. All done very quickly and easily, would definitely recommend.

26 giugno 2024
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Risposta di Sound Advice Hearing

Good afternoon,
Thank you for taking the time to leave a review. Jess is a truly honest audiologist and will only ever carry out work that is necessary and always has fab advice. I hope it feels better now!
Best wishes
The SAH Team

Valutata 5 stelle su 5

Professional and friendly service.

Efficient, professional and friendly service.
Thank you.

22 maggio 2024
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Risposta di Sound Advice Hearing

Hi Ann
Many thanks for taking the time to leave a review. They are a great team in Lincoln!
Best wishes
The SAH Team

Valutata 5 stelle su 5

Always a friendly atmosphere and a…

Always a friendly atmosphere and a great service always goes above and beyond very helpful
Good clean premises. Friendly staff

18 giugno 2024
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Risposta di Sound Advice Hearing

Thank you for taking the time to leave a review Brenda. Delivering top customer service is of the utmost importance to us.
Best wishes
The SAH Team

Valutata 5 stelle su 5

I went to Sound Advice because... I was…

I went to Sound Advice because I was unhappy with the performance of my existing hearing aids and the support I was receiving from the shop I bought them from.

Tracy welcomed me initially and arranged a new hearing test with audiologist Jessica who reset my aids having found shortcomings with the original settings.

Result? It's like having a new set of hearing aids... I can hear so much more... And now I am reassured that I can get the support I need - long and short term - whenever I need it...

Highly recommended....

18 giugno 2024
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Risposta di Sound Advice Hearing

Hi David,
Sorry to hear of your previous troubles elsewhere. Unfortunately we hear stories like this too often. This is why we pride ourselves on our patient care and offering each person what is right for them. I am so pleased to hear Jess has got you on the right track. She really does go that extra mile.
Best wishs
The SAH Team

Valutata 5 stelle su 5

Expert advice and service

Expert advice and service. I can hear again :-)

17 giugno 2024
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Risposta di Sound Advice Hearing

hi Paul
Thank you for taking the time to leave us a review. Excellent news that you have your hearing back! And don't forget the team are there for you any time.
Best Wishes
The SAH Team

Valutata 5 stelle su 5

Excellent initial service and aftercare

I have accompanied a very elderly neighbour to her appointments and have been very impressed with the level of care and after care. My neighbour had previously tried another company for hearing aids which had not been successful, so was relieved to find something that worked for her. The aftercare has been exceptional to the point of one staff member visiting my neighbour's house to return a hearing aid which had been adjusted. Highly recommend.

12 febbraio 2024
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Risposta di Sound Advice Hearing

Thank you Kathryn. Our staff are very understanding that everyone's requirements are different. The Lincoln team are exceptionally caring and I am pleased they were able to help your neighbour after their bad experience elsewhere.
Best wishes
The SAH Team

Valutata 5 stelle su 5

I have just returned from my regular…

I have just returned from my regular visit to Lee Trangmar at Southport. He has been my audiologist for over 20 years. Charming, professional and very knowledgeable. He has always discussed my needs and advised on the best aides and accessories for me only recommending updates when they are really needed. He assisted me in making an insurance claim when I lost my aides and later in claiming the lower rate of attendance allowance. A lovely man that I trust and rely on.

5 giugno 2024
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Risposta di Sound Advice Hearing

Hi Lesley,
Thank you for your review and sharing your experience. Lee really does go the extra mile.
Best wishes
The SAH Team

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