Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I have used the Soul Insolel arch supports and ramps for years. Last year I had to get prescription orthotics for plantar fascitis. They were terrible and expensive and did not resolve my issue. I... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have been a purchaser from Australia for many years. Every product is brilliant,..., modern, appropriate and essential for tweaking/modifying around foot usage needs, and changes as we humans travel... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Pads are sized well, easy to care for, easy to place and replace where ever you need. Silicone is sticky enough to remain in place, with no adhesive residue, no breakdown. My Norton's neuroma pain is... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I'm so impressed I just purchased another 2 sets! With falling arches, I find the Soul Insole arch supports by far outperform my more expensive (5x) custom made insoles. Even better, the Soul Insoles... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di attrezzature per fisioterapia

Informazioni fornite da varie fonti esterne

Protect your feet. Best running insoles. Small orthotics. Dress Orthotics. Toe Spacers. Plantar fasciitis. Over Pronation, Over Supination, Flat Feet, High Arches, Arch support for heels and dress shoes. Gel Insoles. Comfortable Shoes.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

394 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

CAUTION FOLKS

I chalked this up to me being “taken “ by a nice sounding add. Could not even get the things into my shoes to try them. They were the correct size too Save your money folks! Would have given a 0 rather than a 1 rating if that choice was available.

9 marzo 2026
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Risposta di Soul Insole

I'm so sorry to hear that you had trouble fitting these insoles into your shoes and wish that you had reached out to us for help. We have a 100% satisfaction guarantee and can help you with a return for a refund right away.
I see you ordered our full length cushioned Instant Custom Orthotic insoles - as mentioned in the details, these are designed only to fit into shoes that come with a removable liner. You would need to pull out that original liner and replace them with the insoles to fit them. Also they need to be trimmed down to the correct size. 
If your shoes do not have a removable liner, we have other micro-size orthotics which are midfoot supports that can be placed into shoes that do not take up any extra space.  

Please give us a chance to help turn your experience around into a positive one.  Please email us back with more information about what's going on with your feet if you'd like to explore other options. Or let us know if you simply prefer to return for a refund. 

Or, let us know your phone number if you'd like to speak over the phone. I've tried to reach out to you by email and phone number multiple times and haven't heard back from you. Please contact us so we can help.

Valutata 5 stelle su 5

Great product

Great product. Prompt service

2 marzo 2026
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Risposta di Soul Insole

So happy to hear that you're enjoying your insoles! Thanks so much for letting us know :)

Valutata 4 stelle su 5

Customer service was very helpful with…

Customer service was very helpful with my return as the insoles didn't work out. Not a quality issue, just a wife with problem feet, and she wasn't comfortable with the fit

2 aprile 2026
Non scritta su invito
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Risposta di Soul Insole

Hi Dave! So sorry that these insoles were not the right fit for your wife's feet. Everyone's feet can have different needs. It's possible she needs a smaller size, thinner version or a different type of support. Please let her know that we are here to help if she would like guidance. We will keep our eyes out for your return. Your 1-star review is still posted, but we appreciate that you've written a second review now with 4 Stars for our customer service. Thank you! Let us know if there's anything else we can do to help.

Valutata 5 stelle su 5

They worked

They worked! Plus they stay, no slipping! Thank you.

16 febbraio 2026
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Risposta di Soul Insole

So happy to hear that you're loving your Soul Insoles! Thanks so much for taking the time to write about your experience!

Valutata 5 stelle su 5

Best insoles

Love these insoles, they are game changers, I walk all day and my feet rarely hurt. Highly recommend the insoles.

2 dicembre 2025
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Risposta di Soul Insole

We are so happy to hear that our insoles are making a difference for your feet! Thanks so much for taking the time to write a review! It brightens our day and helps our small business get the word out :)

Valutata 5 stelle su 5

Faultless

Faultless. The stuff arrives as ordered. The website is easy to navigate.

26 dicembre 2025
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Risposta di Soul Insole

Thanks so much for taking time to write a review of our company. We are so happy that you've had a positive experience. That's what we like to hear!!

Valutata 5 stelle su 5

A Great and Effective Product

I have used the Soul Insolel arch supports and ramps for years. Last year I had to get prescription orthotics for plantar fascitis. They were terrible and expensive and did not resolve my issue. I purchased the Soul Insole orthotics, customized them with an additional ramp. I walked all over Cuba while on vacation, and my feet were fine. These are far superior to the custom-made orthotics. I would definitely recommend them and would buy them again.

30 novembre 2025
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Risposta di Soul Insole

I'm so happy to hear that our insoles helped to make your vacation to Cuba more comfortable and that they have helped with your plantar fasciitis! Thanks so much for taking the time to write a review and let us know! It brightens our day to hear this!

Valutata 5 stelle su 5

Perfect fit

Perfect fit

1 dicembre 2025
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Risposta di Soul Insole

Great to hear! Thanks so much for taking the time to write a review. It makes a big difference for us as a small business. Word of mouth is the best :)

Valutata 5 stelle su 5

Ease to order sent quickly

Ease to order sent quickly!
Helps me stay on my feet for
17,000 steps a day!

3 dicembre 2025
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Risposta di Soul Insole

We're so happy to hear that you're enjoying our insoles! Great job on getting 17,000 steps in a day! I'm glad we can be a part of keeping you active and feeling good :) We really appreciate that you took time out of your day to write a review. Thank you!

Valutata 5 stelle su 5

These heel lifts are a game-changer

These heel lifts are a game-changer for my feet.
My feet are comfortable and less stress on my hip.
For those with a short leg, these little pieces of plastic are a lifesaver. I highly recommend them!
And the company is awesome too!

23 novembre 2025
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Risposta di Soul Insole

We are so happy to read that you're enjoying our heel lifts! Thanks so much for taking time out of your day to write a review of your experience! It makes such a huge difference for our small business!

Valutata 4 stelle su 5

Good Customer Service

Didn’t help my plantar faciatis. However, the refund process is very easy and Customer Service is excellent.

1 dicembre 2025
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Risposta di Soul Insole

I've sent another reply to your other 2 star review. I'm so sorry to hear that you are disappointed with our insoles. They are definitely not meant to be used as a padding or cushion, they are a midfoot support - so I'm concerned that you might be placing them incorrectly. Will you please contact us directly so that we can discuss placement, discuss what's going on with your feet and see if this is the right size and correct product for your needs? We have a 100% satisfaction guarantee, so we are also happy to help you with a return/refund. Please email us at info@soulinsole.com

Valutata 5 stelle su 5

I have been a purchaser from Australia…

I have been a purchaser from Australia for many years. Every product is brilliant,..., modern, appropriate and essential for tweaking/modifying around foot usage needs, and changes as we humans travel through our lifespan. Thoroughly recommend, and the team are always generous with their help, and time.

3 dicembre 2025
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Risposta di Soul Insole

It brightens our day to hear this! Thanks so much for continuing to order our insoles throughout the years. It's so fulfilling to know that we are helping people have comfy feet on the other side of the world :)

Valutata 5 stelle su 5

Great product

Great product, great price

30 novembre 2025
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Risposta di Soul Insole

Thanks for taking time out of your day to write a review of your experience! Reviews make such a big difference for our small business!

Valutata 5 stelle su 5

Soul Insole offers high-quality

Soul Insole offers high-quality, comfortable insoles that really make a difference. Their products are well-made and provide great support for daily wear. Customer service is responsive and helpful. Overall, a reliable brand for anyone looking to improve foot comfort.

14 dicembre 2025
Non scritta su invito
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Risposta di Soul Insole

Thanks so much for taking the time to write a review about your experience with our company and our products. We are so happy to read this!

Valutata 5 stelle su 5

These made a huge difference in the way…

These made a huge difference in the way I walk in my shoes. It made my foot pain disappear so I can finally walk without pain. I plan on ordering more for my other shoes.

27 ottobre 2025
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Risposta di Soul Insole

This brightens our day to hear! Thanks so much for taking the time to write about your experience!

Valutata 5 stelle su 5

Buen producto

Buena calidad

3 dicembre 2025
Non scritta su invito
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Risposta di Soul Insole

Thanks for taking the time to write a review! We're glad to hear that you're happy with your insoles!

Valutata 5 stelle su 5

Great quality and superb customer…

Great quality and superb customer service! Thank you!

16 ottobre 2025
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Risposta di Soul Insole

This brightens our day to hear! Thanks so much for taking time out of your day to share about your experience!!

Valutata 4 stelle su 5

I thought my most recent pair of Soul…

I thought my most recent pair of Soul Insoles felt different at first and was concerned the quality had changed. After posting my initial review, the company responded to me very quickly. I gave them another try, repositioned them in my shoes, and now they're just as comfortable as ever! Thank you for the great customer service and a fantastic product. I'm a customer for life and will definitely be buying more.

16 novembre 2025
Non scritta su invito
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Risposta di Soul Insole

I'm so happy to hear that we were able to figure out the solution for you and that you are loving your insoles now. Thanks so much for writing about your experience! Always reach out to us if we can be of assistance!

Valutata 5 stelle su 5

Great products!!!

Everything was what I expected...very happy with products. My daughter & I loved the Premium Toe Spacers...very comfortable and feet felt relaxed after using them. We also purchased the Shoe Bubble orthotics which do the job of lifting the arch just right...& I used one of the Stackable Supports to add just a bit more lift for one arch. They fit just right and are very comfortable. I did purchase two different sizes for myself, but found the Small fit perfectly for Size 8 women's shoe. I'm hoping to exchange the unopened Medium for another Small.
Overall, I think the product is very well designed and made with quality materials. I've had "foot" problems for many, many years and have tried every orthotic and foot device and these are the best.

28 agosto 2025
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Risposta di Soul Insole

Thanks so much for taking the time to write a review about your experience with our products!! We are happy to help you out with an exchange for the smaller size! Please email us at info@soulinsole.com

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