Soren's House Recensioni 

217
•
TrustScore 4 su 5

4,2

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

I ordered some mustard made red coat hangers for my toddlers room, they look great in his open wardrobe. The ordering was super easy and delivery was really quick.

Valutata 5 stelle su 5

Such a stylish and lovely doll! I bought this as a baby shower gift and they absolutely adored it. A brilliant shopping experience, with super fast shipping too. Chic products, excellent quality and... Leggi di più

Valutata 5 stelle su 5

First time purchase from Soren's House. Items arrived very quickly, beautifully packaged. I hadn't appreciated their mission until i read the card that came with my items. I feel the shop beautifully... Leggi di più

Valutata 5 stelle su 5

Just received another parcel from Soren's House. A lovely selection of bits and bobs for my manager before he heads off on paternity leave. Lovely quality, well packaged and arrived Monday morning des... Leggi di più

Dettagli dell'azienda

  1. Negozio di giocattoli
  2. anche in
  3. Negozio per bambini

Scritti dall'azienda

At Soren's House, we want to take children back to a simple, natural and organic childhood. We want them to be inspired by modern design, by nature and this wonderful world that we live in. To be creative, to be imaginative, to be themselves. But mostl...


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

217 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(217)

43 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Amazing customer service

I ordered a baby item from Soren’s House as a gift and there was a slight manufacturer’s defect and the customer service did an amazing job at rectifying the issue. Honestly blow away by the service!!!

28 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Beautiful package arrived well on time

Item was hard to find for a good price but it was cheaper on Soren’s House than anywhere else and was stated to arrive before Christmas. Arrived in good time, so beautifully packaged and the item was perfect (it provoked tears when unwrapped on Christmas Day). I would definitely use this company again - particularly if sending directly to the recipient as it is so nicely packaged, so no worries about gift wrapping.

23 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Items never delivered

Bought an (expensive) rug that didn’t turn up… when I chased it I received a passive aggressive email stating that it had been delayed (4 weeks), and I’d receive tracking information the next day. Still haven’t received any tracking information, or reply to my email chasing this up. Avoid the stress and shop elsewhere.

Edit: (reply to below). The website did not state the delivery time, I screenshotted the page, and was told I’d receive tracking information on Thursday.

30 novembre 2024
Non scritta su invito
Logo di Soren's House

Risposta di Soren's House

Hi Kate, the Lorena Canals items quote 4 weeks delivery on the product page so there is no delay on your order placed? You will receive your tracking as soon as your rug is on its way. I can see that you emailed late Friday. Our team don’t work weekends as we are a small business, but someone will respond first thing Monday morning.

Best wishes,
Soren’s House

Hi Kate,

I can see that your rug has been despatched and the tracking number sent on Monday. Please let me know if you need any more help.

Best wishes,
Claire

Valutata 5 stelle su 5

Lovely item

Lovely item, super fast delivery. Really happy and would recommend and will be re purchasing soon, pleasure to buy from.

21 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

First time purchase- very happy

Made my first purchase with Sorens House and couldn't be more pleased. The product was much cheaper than a leading department store. Delivery was on time with full tracking.
It's great to see store with such high quality brands for children.

18 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Great experience

First time purchasing products from Soren’s house. The product was shipped and delivered quickly and well packaged. Thank you!

15 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Lovely Products

I love the products I received from Kongens Slojd. The delivery was fast, and the products arrived three days later with Royal Mail.

10 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

Paid for the order which has not been received!

I have ordered a bed for my little girl weeks and weeks ago, which is delayed. Money has been taken yet I am unable to get in touch with anyone from the company. I have sent several emails, made phone calls and left a voice mail with no response at all.

Completely and utterly shocking services!

4 novembre 2024
Non scritta su invito
Logo di Soren's House

Risposta di Soren's House

Hi Anna, I can see that you were emailed on 9th of October to explain that there was a manufacturing delay with this item and that the shipment was expected to arrive with us at the beginning of November. Customer services have emailed already this morning explaining that the shipment is due to arrive with us today, it may have gone into spam?

Best wishes,
Soren’s House

Valutata 5 stelle su 5

Beautiful service

We bought some Liewood winter hats and a pair of Konges Slojd Tomama Booties for our little one. Not only were the items beautiful, they were beautifully packaged. It felt so special to open them! Really happy with the order and the time it took to get here as well. Thank you

28 settembre 2024
Non scritta su invito

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